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Company Description

• A start-up Filipino corporation that offers

banking and lending services

• Located at the Ayala Cebu Business Park, Moleco

Bldg.

• We provide reasonable interest rates for

Peso/Dollar savings account

• We offer commercial loans and consumer loans

with less interest charge

• We want to improve the lives of our countrymen

by creating services that make the life of every

Filipino richer and fuller

Logo

Organizational StructurePresident

Vice- President

General manager

Marketing/ Sales Division

Sales and Marketing Manager

AGENTS

50 Persons

Finance Division

Accounting Manager

Accounting Staffs

30 Persons

HR Division

HR Manager

Compensation and Rewards

Employee Relations Training

15 Persons

Staffing Benefits Administration

VISIONWe aim to be the dominant lending company in the Philippines and a significant player in the rest of Southeast Asia.

MISSIONTo provide a level of service that

encompasses personal financial services in a way that it makes a friendly and professional approach to the stakeholders. We increase the knowledge and ability of the stakeholders so that they can manage and control their lives. We foster a work environment to serve as an instrument in achieving a balanced economy.

GOALS To be recognized as the nation’s

money lender in terms of customer satisfaction, employee retention, and reputation among our peers

To help the nation compete actively in a global economy

To ensure operations which are sustainable, profitable, efficient and effective in meeting the needs of the customers

To acquire and utilize the best technology and surround itself with the best people in achieving its goal

Our RIGHT core values

Respect We are open to everyone regardless of culture

and valuesIntegrityWe are true to what we sayGreat ResponsibilityWe are aiming to provide jobs for more peopleHonestyWe are transparent in conducting businessTrustWe make sure that the stakeholders can count

on us

 

COMPANY POLICIES

Hours of Work Policy

• Office hours are from 9:00 am until 5:00

pm

• Employees are expected to be within the

company before 8:45 am

• Employees are obligated to report for

each and every working schedule on

time, every time

Attendance Policy• An employee is counted as absent if he fails to

report on the scheduled time and the absence has not been approved in advance as required by the department

• Tardiness of employeeso An employee’s full shift is replaced by the

supervisor in case of an employee’s failure to report to work

o Unless with supervisory approval, an employee may leave work earlier than his shift

o Employees are not allowed to take an extended meal time or break period without approval

o A requirement for employees is to follow established guidelines for recording their actual hours worked.

Leave of Absence Policy

For a leave of absence to be valid, it must

comply to the following:

o Authorize leave of absence from the Human

Resource department

o A written request must be submitted and

should include proposed starting and ending

dates for the leave period

o Personal leave of absence should not exceed 6

months for any specific personal circumstance

Overtime Policy

• An approval from the supervisor must be made in

advance

• Employees may receive overtime pay at a rate of

one and one-half times or their regular pay for

worked time in 40 hours excess per workweek

Dress Code Policy

Long-sleeved shirt TieTailored sport coat Dress trousers (not khakis)Dress shoes

•Tailored pantsuits

•Businesslike dresses

•Coordinated dressy separates worn with or without a blazer

•Conservative, closed-toed shoes

 Termination Policy

• Grounds for termination include but is not limited to:– Reporting for work under the influence of alcohol or

controlled substances– Possession, use, sale or distribution substances within

the company– Theft in any way– Harassment of any kind– Creation of business documents, including resumes,

and expense reports– Excessive absenteeism or tardiness– Fighting on MOLECO Inc. premises– Abuse of equipment in any kind– Insubordination– Gambling of any kind within MOLECO Inc. Premises

Open Door Policy• It provides for a work environment where:

open, honest communication between managers

and employees in a day-to-day business practice

employees may seek counsel, feedback, or raise

concerns within the company

employees' input is welcome and advice is freely

given

Rules of Conduct

• Employees should comply with the terms of their employment

• Employees should satisfactorily perform the instructions given for carrying out the function of their employment

• Employees will treat guests and clients with respect at all times Never use foul words to customers and colleagues

• Keep the workplace clean• Bullying of individuals, in any form, is not

permitted

• Employees must not behave in a way that brings or may bring the company into disrepute

• Employees will dress in a manner suitable for the workplace

• Shouting and verbal intimidation is also seen as unacceptable and will constitute gross misconduct

• No employee will engage in a relationship (social, sexual or financial) with a client or ex-client of the company for at least two years after their contact with the company has ended

• Wear a SMILE at all times!

Customer Service Policy

• Treat all customers with respect and courtesy

• Listen to what customers have to say

• Personalize service to the needs and

circumstances of each service user where practical

• Always do what they say they are going to do, or

update the appropriate people promptly if things

change, with proper explanation for the change

• Respond to enquiries promptly and efficiently

• Consult customers about their service needs

MOTIVATIONAL PROGRAM

Rewards and Recognition

• The “Employee of the Month” will be given to the most outstanding employee. He/She will enjoy the following rewards:Employee of the Month CertificateFree two tickets for an EAT-ALL-YOU-CAN buffet at The Port,

Waterfront Hotel1 pair of converse sneakers (with their desired design)

• Employees will be given certain rewards on the number of years they have rendered in the company: 5 years of service- employee will receive a Loyalty Award

and a one night and two days stay at The Plantation Bay 10 years of service – employee will receive a Veteran

Award and a three days vacation in Hongkong Disneyland

• Wall of Fame Top employees will be listed in the Wall of

Fame with their photo and corresponding contributions to the company.

The supervisors will select three employees to be listed on the Wall of Fame every week.

• The “ Employee of the Year” will be given to the one who gives big contributions in the company:Employee of the Year Certificate10 Hours(consumable) massage at Body and

SolePhp 5,000 cash One Apple iPad 3

Employee Benefits

• Php400 Transportation allowance per month

• Health Insurance, family medical assistance, and sick leave

• Free Meal for Saturday and Sunday working duties

• 1 sack of rice quarterly

• 13th Month Pay and Christmas Bonus

• Travel without worries – travel insurance and emergency

assistance Safety and Security

• Maternity leave or Paternity leave

Mothers can take 18 weeks after child birth

and fathers can take 6weeks of paid leave plus a bonus for the

assistance during their leave

• Considerable death benefit:

Stocks are immediately transferred

For life insurance payout, surviving spouse continues to get half of

employee ‘salary for the next 5 years and additional 5000 for two

children.

Training and Development

• An orientation about the company for three days• A training about the overall processes in the

lending business of the company for two days• A customer service training once every month• Communication skills training• A Teambuilding about “ Learning About Yourself

and Others” every 6 months• A Performance Management seminar every month• A “Martial Arts Strategies for Stress Management”

Seminar every quarter• A department orientation every year about the

policies and procedures, and the VMG• Conflict and stress management training at least

every quarter

Leisure Activities

Free Yoga

Free Mini Gym

Monthly Team Building

Basketball Tournament

Floor LayoutGround Floor ( Customer’s Lounge)

Second floor (Marketing/Human Resources Department)

Third Floor (Finance Department)

Fourth Floor (CEO)

Fifth Floor ( Pantry, Gym, Gaming Room, Sleeping Lounge)