Presentation on PMS

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    Performance Management System

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    Introduction

    What is performance management?

    What is performance appraisal?

    PM: A strategic and integrated process that delivers

    sustained success to organizations by

    Improving the performance of the employees, and

    Developing the capabilities of individual contributors

    and teams

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    Performance Management vs.

    Performance Appraisal

    PM: the continuous process of identifying, measuring,

    and developing the performance of individuals andteams and aligning their performance with the

    organizations goals.

    PA: refers to the evaluating an employees current

    and/or past performance relative to his or her

    performance standard.

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    Performance Appraisal vs.

    Performance Management

    PM is continuous, daily or weekly interaction andfeedback, whereas PA is once or twice a year.

    PM is always goal oriented; Performance reviewsinvolved comparing performance against goals whichstem from companys strategic goals.

    Performance Management means continuouslyrevaluating and modifying how the employee and teamget their work done.

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    Steps in Performance Management

    system

    Performance

    Planning andTargetSetting

    PerformanceMonitoring

    andCoaching

    PerformanceReview andEvaluation

    PerformanceRewards andDevelopment

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    Performance Planning and Target

    Setting

    Joint decision on the target setting andperformance benchmarking

    Supervisors - ensure that the targets are inalignment with the overall strategic objectives

    Appraisee: express their clarity with the target and

    what is expected from them. Preparing a plan or list of all performance

    requirements and benchmarking

    Revising and reviewing the list of performancetar ets.

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    Performance Monitoring and

    Coaching

    Supervisors monitor the progress and the

    quality of the work output Use appropriate supervisory techniques to

    support employee efforts on achieving strategicgoals.

    Recognize, encourage and reinforce goodperformance.

    Identify training and development needs.

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    Performance Review and

    Evaluation

    Review the subordinates progress in meeting

    his or her targets Provide additional coaching and feedback.

    Identify unachieved targets

    Provide subordinates with required assistancein problem areas.

    Follow up on development and training needs

    Review whether adjustments to the agreed

    objectives/goals are required.

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    Performance Review and

    Evaluation.

    Record critical incidences that manifest theemployees performance or critical strengths or

    weaknesses.

    Record the performance ratings after thorough reviewof the performance related documents, performancetargets, work accomplishments and critical

    performance incidences.

    (Final performance is usually evaluated only atthe end of the year)

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    Performance Rewards and

    Development

    Performance Rewards

    - Financial Reward : Bonus,Performance BasedVariable Pay (PBVA)

    - Non financial Reward: Promotion, transfer, demotion.

    Training and development

    Managing Poor Performance Special Watch Program

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    Why PM

    Total Quality Management

    Appraisal issues Strategic Planning