ENTERPRISE MOBILITY AND DIGITAL ABILITY

ABOUT US

•A solution providers to customers for their enterprise side of business need in B2B segment and marketing and digital reach of customers . We service your enterprise need on the business side and digital needs on the reach side. •Our Business solutions •Enterprise messaging (Transactions) •Enterprise Emails (Transactions) •Enterprise Voice (cloud telephony for small and large set up) •Virtual Mobile Numbers •USSD solution for recharge Companies •Our Marketing Solutions for all Screens Digital solutions (SEO, SEM, Mobile sites, Mobile Videos, websites and social media marketing) Email campaigns through our publishers networks.

INSTANT AND EFFORTLESS COMMUNICATION

Brands and enterprises are more susceptible to vagaries of ecosystem So are there customers. Reach them when they need you

Business communication

Marketing Communication

Create

Connect Engage

Educate

Engage Serve

OUR SCREEN SOLUTIONS

Messaging (Outbound and inbound) for both National and International

Outbound

Transactional

Alert, Reminder, OTP, Mobile authentication and verification etc.

Promotional:

Awareness, discount, promotion and Mobile couponing, WAP link (MVC)

embedded messaging for brands or video commercial

XX-ICICIP

Dear customer, premium

receipt against your policy

number10233 has been dispatched

If not received tomorrow

evening.SMS<PNR> 10233

Client

MVC

Client video

on customer mobile

LG INBOX LG Exchange Carnival. Bring your old LG appliances & exchange for new. Click http://yourclick.com/exchng on cell to view the full OFFER.

Contd…

CONTD….

Virtual Mobile Number (VMN) -Inbound

9XXXXXXXXX

For brand identity, reply for poll, contest, enquiries through keywords, text to screen for social or business gathering, sales updates, inventory and stock alert, balance enquiries Etc

lm

XX-SHOPPEE Do you know, where is the tallest Building being built? Answer to win 625 SMS cont <answer ) to 9xxxxxxxx

9xxxxxxxxx Cont china

EMAIL SOLUTIONS

EMAILING

Managed campaign to TGs by Mobizdom for brands, SMEs and enteprise

Transactional mails to Opted-in subscribers, payment confirmation, policy reminders, Alert, reminder, OTP, activation link etc

VOICE SOLUTIONS (CLOUD VOICE SOLUTIONS)

Mobizdom offerings

Voice services

Run inbound voice campaigns – Virtual receptionists, missed calls, click-to-call, automated IVRs

Outbound campaigns – payment alerts, password confirmation, announcements

Customized inbound or outbound voice campaigns based on customer requirements

CLOUND TELEPHONY SOLUTION FOR CONTACT CENTERS

Call Center 1

Call Center 2

Home Agent

Customer Calls Call Center Number

Calls are routed to any of the free agents located

anywhere

CloudAgent provides unmatched flexibility – exposes APIs that allows further

development

CloudAgent Features Why CloudAgent?

Full featured Inbound/Outbound Call Center State of the art IVR with KooKoo Advanced ACD with multi-location skill routing Call Queues with custom music on hold Call Recording Computer Telephony Integration “Screen Pops”

Supervisor Dashboard for real time monitoring Real-time and Historic Call Reports Integrated BI Tool for customer interaction

analysis

Zero hardware installation and absolute mobility Zero setup cost Reduced Operational Cost Maximum uptime with multi-location call routing Dynamic Capacity Planning Facilitates distributed regional operation Call treatment in regional languages with regional

context Improved Customer satisfaction

ROBUST PLATFORM + SEAMLESS INTEGRATION = COMPELLING OFFERING

10

Scalability across cities

Reliability of service

Flexibility of APIs

Integration with CRM

Multi-Lingual 10+ Indian Languages

Analytics of Call Data

Support Pre- & Post-

Sales

A Telco grade platform backed by Pre- and Post- Sales Support – well appreciated by

clients

CloudAgent and BizPhone customers benefit from the robust KooKoo platform

Built by Telco Experts

DIGITAL SOLUTIONS

Performance based campaigns

Mobile Video Communication (MVC)

Social media marketing

SEOs, SEMs, PPC, CPC

We propose solutions based on the needs of clients

Enhanced communication with video on mobile

leading to high level of customer engagement &

brand retention

Mobile Video Communication

OUR PLATFORM FOR MARKETING

We have strong unified platform which covers

SMS campaign management

Send SMS to targeted users

Promotional campaigns as per TRAI guidelines

Transaction campaigns

Shortcode/longcode PULL services

Email campaign management

Run media rich content marketing campaigns

Target users based on profile – gender, profession, geography, age

Capture user behavior - Open, link clicked, unsubscribe

Link E-mail campaigns with analytics tools

Thank You Best Mobizdom Team reachus@mobizdom.me