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France Living Labs Initiative Design & Living Lab (D2L)

Working Group

Brigitte Trousse, F2L Présidente Isabelle Verilhac, D2L WG Leader

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Plan

1. France Living Labs (F2L) 2. Design & Living Lab Working Group 3. F2L IDeALL Partners 4. IDeALL Supporting Partners 5. Examples from F2L Living Labs

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1. France Living labs

• 2012: creation of an 1901 association with 21 living labs founding members.

• To day after the 7th ENoLL wave the french network is composed of more than 50 living Labs.

Objectives of F2L • To support operations of its members, • To animate the network, promoting the concept of living lab,

supporting the sharing of methods and tools, • and to promote the ENoLL label and the Living lab approach by

organizing various events and to finally contributing to the maturity of Living Labs.

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1. France Living labs

• Paris, February 2013: Signature of « Memorandum Of Understanding » (MoU) between France Living Labs and ENoLL

http://www.openlivinglabs.eu/news/enhanced-cooperation-between-enoll-and-france-living-labs-f2l • St Etienne, March 2013: Partner of the Conference

« Design & Innovation » at the International Biennale Design

• Nice, June 2013: Partner of Innovative City Convention, Co-organisation with Inria of a workshop « Co-creation with users of services of territories of to morrow ».

For free registration, contact presidence@france-livinglabs.fr

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2. France Living Labs

Creation of a Working Group

on Design & Living Lab (D2L)

Leader: Isabelle Verilhac

Members: 14 living labs

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D2L WG: Sharing methodologies and experimentations

2013

• March 15th: First workshop at F2L meeting during the Biennal Internationale conference on Design

• March 15th: Participation to the round table at « Design and Living Labs » during the Biennal International Conference, Saint-Etienne

2014 • March: Conference call in march for preparing the event

of june

• June 25-26: Organisation of a F2L workshop on « Design-driven innovation by Living Labs to co-create smart cities » at Innovative City Convention (Nice)

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3. IDeALL Partners

2 living Labs as IDeALL partners: • Design Creative City Living Lab – Cité du Design (St Etienne)

• E-care Living Lab, MedicAlps (Grenoble)

13 F2L IDEALL supporting partners (including F2L) among the 31 LLs (nearly 50%)

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F2L IDeALL partners

• A. Design Creative City - Living Lab - Cité du design (St Etienne) – Isabelle Verilhac

• B. e-care Living Lab – Medic@lps (Grenoble) – Séverine Lebreton

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A. Design Creative City - Living Lab Saint-Etienn

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Three expert entities:

ESADSE, Biennale and Cité du design

A creative innovative area 11 250 m²

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• ENoLL (European Network of Living Labs)

• EIDD Design for All Europe

• Design For All Foundation

• BEDA (Bureau of European Design Associations)

• UNESCO Creative Cities Network

International networks

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Design For All Foundation

Citilab

E-Care

ARDI

Cité du Design

Slovakia Design Center

Design Innovation Centre Latvia

Laurea University of Applied Sciences

University of Lapland

European Networks:- ENoLL- ESoCE-NET

Design for user-centred innovation at the European scale European project IDeALL , Integrated Design for All in Living lab

Financed

by DG

Enterprise

and Industry

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Directe participation of the users

in the co creation process

Indirect participation of users

in co creation process

Needs of

users

known

Needs of users

not known

User

experience

Participative

Co creation

Concept

Co création

Uses

exploration

Innovation with uses service offer from the

Cité du design for SME’s and public entities

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Design and Enterprises Promoting the design’s benefits Supporting the first design command User-centred innovation / Living Lab

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Research program Example: “reducing fuel poverty” with Ministry of Housing and and PACT Loire (social housing management association) 2008-2012 16

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B. e-care Living Lab – Medic@lps Grenoble

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e-Care Living Lab objectives

To promote the Living Lab approach in the healthcare sector through an operational co-creation platform for the uptake of healthcare innovative solutions

To be at the interface between care organization (patient follow-up) and technical procedure (related medical device)

To develop a territorial user-driven approach of innovative care solutions in the three following major pathologies:

1. Cancer

2. Chronic diseases and diseases of ageing people

3. Neurological diseases and handicap

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Medicalteam

Academiccentres

Companies

« user-centric »model

« user-driven »model

AcademiccentresCompanies

Patient

Medicalteam

From a user centric model to a user driven

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Evaluation

Assessment

Exploitation

Prototyping

Co-creation

Time To Market

Ide

a –

Co

nce

pt –

Pro

du

cts

-Se

rvic

es

Regulatory/ Official Recognition/

Reimbursement

Clinical trials & ICT trials

Studies on medical benefit

Business models

Studies on organisation impact

Health Market Access: beyond innovation, milestones to get over …

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e-Care Living Lab Case Studies: IDeALL

IDeALL (Integrating Design for All in Living Labs)

5 countries , 11 partners

Aim: to connect two user-centered communities – Living Labs and Design for All professionals.

Role of e-Care Living Lab: evaluate the added value provided by a project engineering methodology combining both design and e-Care Living Lab approaches in terms of medical risk management (acceptability, usability) from the end-user point of view but also from the medical practitioner point of view.

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e-Care Living Lab Case Study: Teleassistance-New Generation

Funded by National Agency for Services To People "Technological Innovation and diversification of services to people"

Aim: to upgrade a service "tele assistance" which is not responding to user’s needs and very expensive for what it offers

Experimentation in real life conditions in the city of Bourgoin Jallieu

Specific developments: adaptation to care services and accompanying measures for care givers to get over this technological gap

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4. France Living Labs 13 IDeALL Supporting Partners

• La Fabrique du Futur • ImaginLab (ex-Levier LL) • University of Reunion Island Living Lab • Laval Virtual Reality City LLAB (LVRC) • Fondaterra • Erasme, Parc d'Activités innovantes • Living Lab Innov labs – la Cantine by TVT Innovation • Integrative usage Lab - Lutin (Living lab de la cité des sciences à Paris) • I-Care Cluster -e-care pilot • France Living Labs • Silicon sentier LLAB • Living Lab ActivAgeing • ICT Usage Lab

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5. Illustrations from 5 Living Labs

A. Living Lab Innov labs – la Cantine by TVT

Innovation (Toulon)

B. ICT Usage Lab (Sophia Antipolis)

C. Integrative Usage Lab: Lutin - Living lab

(Paris)

D. Lorraine Smart Cities Living Lab (Nancy)

E. ActiveAgeing (Troyes)

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A. Living lab Innov labs – la Cantine by TVT Innovation (Toulon)

DESIGNER EN RESIDENCE

Catherine Fekrane

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OBJECTIVES

• Introduce design as a tool for new innovations, more user-oriented and less final object oriented, seems to us crucial for developing dynamics on the Provence Côte d’Azur regional territory

• Setting a pilot entitled « Designer en résidence » between november 2010 and june 2011.

• Co-funded by the Regional Council Provence – Alpes - Côte d’Azur via a partnership with the ENSCI-Les Ateliers.

• Objectives – To make aware enterprises to design, via the organisation of mensual events: « les

Rendez-vous du design »

– To support volonteer enterprises in the formulation of a design approach (with the priority the service design) for an operational recommendations, via the free support of a designer en residence at Toulon.

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The Progress

A survey was realized with companies accompanied by TVT innovation who took into account: - The interest of the Design for companies - The possible degree of implications of these companies

A questionnaire was then proposed to them to validate their interest and their degree of appreciation of the Design

Participating companies :

– NUMVISION – ENNOVIA – PANIERS DAVOINE – MAISON DU NUMERIQUE

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B. ICT Usage Lab

(Sophia Antipolis) Brigitte Trousse (Inria) & Alain Zarli (CSTB)

http://www.ictusagelab.fr/

1st Living Lab in France labelled by the European Network of Living Labs ENoLL (2006) www.ictusagelab.fr

Territory: France - Region Provence Alpes - Côte d’Azur (PACA), mainly the riviera coast (Nice, Antibes and Sophia Antipolis …) Founding members : INRIA, CSTB, Orange Labs, University of Nice Sophia Antipolis

Objective : co-creation with users of services of territories of to morrow, user-driven innovation Topics: Mobility, Smart cities, Health and Well being, Environment, Intelligent Building

Principle: studying user experience, interdisciplary approach SHS-ICT

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Examples of Experimental Projects

Around 10 current projects (ECOFFICES, FIREBALL, ELLIOT, ECOFAMILIES, ..) Two examples Energy: ECOFAMILIES Project, co-designing with citizen the interfaces (HCI) of an application related to their needs in terms of energetical cosommation management -> Involvement of 30 families Environment – Pollution FP7 ICT ELLIOT project : Green Services Use case involvment of 57 citizens/professionnals (data consumers/producers ) Use of 13 mobile and fixed citizen sensors

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- Energy awareness In the residential sector - Co-design of user interfaces

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• Environment sensing

– Air quality

– Noise

• For sustainable mobility

And Health/Well being

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Knowledge •Increase awareness on IoT paradigm

•Update knowledge on the impact of air

quality in daily lives

Social •Generate enthusiasm for IoT based services

•Create/Improve interest for air quality

measurement

•Provide trustful services

•Foster citizen involvement in air quality

measurement

•Encourage collaborative tagging and

information sharing

Business •Provide robust, relevant and customised environmental

information

•Provide easy to use and engaging green services

•Change citizen behaviour towards a more sustainable lifestyle

•Respect citizen privacy and confidentiality

Green Services Use Case

Living Lab Experiential Design Approach

A concurrent engineering approach based on stakeholders’input

Exploration

Co-creation

Experimentation

Evaluation

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Co-creation Workshop: Health &Well Being

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Alo

ha!

GenIo

t S

tory

board

ing

Sm

art o

bje

ct

& s

erv

ice d

esig

n

Citizen Sensors

and equiped City MIA

Smart Citizen prize

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COGNITIVE DIGITAL TECHNOLOGIES

The design for all of smart things

Charles Tijus & Gerard Kubryk

IUL LUTIN Living Lab -- City of Science – Paris -- France

C. INTEGRATIVE USAGE LAB (IUL: LUTIN)

http://www.lutin-userlab.fr

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• Media / Creativity . HD, 3D . Virtual world,, . Video-Games, serious games . Brain computing

. Smart clothes . Smart Home . …

A living lab dedicated to user-based conception of innovative devices

INTEGRATIVE USAGE LAB (IUL: LUTIN)

The design of Internet of Things

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we could interact with our clothes ....

HOMO TEXTILUS

Clothing and accessories

Interactive Exploration of the

smart dressing of the body

Programme Sociétés Innovantes

Edition 2011

The design for all of smart clothes

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HOMO

TEXTILUS Hussein Chalayan

PARTNERS

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An apartment dedicated to basic research on elderly smart homes, to applied research on technologies

of Digital Life for ageing, and mostly to usage tests of industrial innovations for seniors..

The design for all of smart homes

The Smart Home Ambient Living Lab project

http://www.lutin-userlab.fr/

INTEGRATIVE USAGE LAB (IUL: LUTIN)

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Collaborative Design for Urban Projects

Example:

Project La Fabrique Nancy Grand Cœur

D. Lorraine Smart Cities

Living Lab (Nancy)

Laure Morel, Pr. - Laurent Dupont, PhD. Ing. l.dupont@univ-lorraine.fr

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LORRAINE SMART CITIES LIVING LAB

Partners & user communities

(depend on projects)

Resources Center on Innovation & usages

Innovative ventures Incubator

Research Team

Founder member

From ideation to incubation.

With ERPI laboratory, this Living Lab develops

tools, skills and methodologies dedicated to the

implementation and the evaluation of

collaborative innovation

Two platforms allow to improve concepts and

turn ideas into social / economical development

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LSC LL Principe

Reseach

Incubation Demonstrator

Triptych in the service of the citizens of Lorraine for the development of the territory

Apply tools and methodologies to mobilize actors with collaborative processes (particularly users, consequently citizens) in the different stages of new product development, resting on triptych:

Turn industrial or urban Issues into scientific issues based on Socio-economic context

Usage tests Create Socio-Economic Values

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Venture Co-creators / users / new entrepreneurs /

researchers / ventures (clusters, SME, Industries)

Governance by projects:

Ad hoc – with users

PILOTAGE Univ Lor, Promotech CEI, Institutional and socio-economic representatives.

SCIENTIFIC COUNCIL UL, local or international

researchers /Specialists/ Experts, Industries-R&D)

- Strategy - Project propositions - Budget

- Prospective - Technologic strategy - Project validation

Social networks

Platform of ventures

incubation

BO

AR

D

University

experimental

platforms

Financial

engineering

Communicatio

n

Lorraine Smart Cities Living Lab Investors

Local

authorities

Region of

Lorraine

Businesses

Users / Citizens

Grand

Nancy

University / laboratories Metz

Metropole

Provide

Financial

resources

Panels /

Experimental ground

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Design of Urban Space Working on a moke-up (2011)

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Design and mobility (2012- 2013)

Approaches « Design for the co-creation (via le GSI Lab) of

the mobility station

- Agencement Mobility Station

- Localisation in the space / Access

Lorraine Smart Cities : design / develop / test via usage

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E. ActivAgeing Living Lab (Troyes)

Development of home-based social and healthcare solutions for the elderly using participatory design Dimitri Voilmy – Jacques Duchêne

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Experimentation with innovative technologies in realistic cases

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Radar Doppler

Walking speed

Grip-ball

Prehension force

Pèse-personne Weight Balance quality

Questionnaire Exhaustion Declared activity HCI

Easy to use Adapted to use

Phone

Physical activity

Walking quality

Quantified self : Use studies, end-user needs and motivations, assessment

+ Contextual evaluation

Understand social interactions and social practices

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Well living and nutrition

Behavioral Analysis based on Videography, survey & tests

Rapid Prototyping User experience, usability testing

Of social sensor devices

Health and autonomy of the elderly

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Gamification: Engagement loops

The analysis of topic/activity

Action

Feedback

Motivation

For studies of social games at home

5. Conclusions

• France living Labs : an active french community on Design & Living labs

• 50% of the IDEaLL supporting partners (category living labs) are French Living Labs

• Original approaches in terms of service design

Agenda: France Living Labs Workshop « Design & Living Labs » at Innovative City Convention, Nice, 24-26 June

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Thank you

www.france-livinglabs.fr

France Living Labs Domaine de Voluceau, BP105

78150 Rocquencourt France

Email: presidence@france-livinglabs.fr

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