Communication within Liberty Associates Inc.

Presentation by: Guadalupe Collins, Anthony Denton, Emily Conry, and Eric Evenson

Workplace Communication Issues

Liberty Associates Inc. Problems

Improved Communication Amid Employees

Conclusion

Agenda

Liberty Associates Inc. is an agency that has been contracted by the United States military government to run and operate the eating facilities “Mess Halls”,in West Texas military bases.

8 eating facilities operated by civilian 300 + workers employed by Liberty Associates Inc. Serves over 30,000 meals a day.

Intro to the Organization

Communication deficiencies at all employee levels within Liberty Associates Inc.

Interferes with Supplies, Staffing, and Wages.

Affects all employees under Liberty Associates Inc., but most significantly soldiers that eat at the facilities.

Workplace Communication Issue

Food and Supply Shortages

Failure to communicate shortages.

Improper distribution of supplies “trading and sharing of supplies between eating

facilities.”

Utensil and Cleaning Supply Shortages.

Supply shortages mean that Liberty Associates Inc. has difficulty providing minimal or occasionally no amounts of food for soldiers.

“Shortage” Problem

Staffing shortages trigger delays for soldiers.

Inadequate amount of chefs and servers to handle quantity of soldiers.

Soldiers become tardy to next report or possibly miss meal altogether.

No communication regarding forecasting.Supervisors fail to announce forecasted attendance

of soldiers to management .Managers misinform employees about hours.

“Staffing” Problem

Supervisors irresponsibility calculating employee wages.

Need more awareness from upper level management.

Poor tracking of Time Cards.Inadequate pay for employees working overtime.

Employees being shuffled lose hour logs.“Floater” employees forced to be shared among

organization and wind up losing hours between the confusion.

“Wages” Problem

Certain individuals within the organization don’t grasp Liberty Associates Inc. problems.“Floater” employees, and supervisors are not

there regularly and therefore do not witness prolonged problems.

Select employees complete their jobs and clock out failing to report numerous problems.

Mishandling of these problems could be easily solved with more employee involvement.

Opposing View

Communication -Company unity and employee management

reconnection can be gained through many means. Some of these means include: Company BBQs, Company Bowling.

-Staff evaluations are needed more frequently of all levels within this company. There must be effective documentation to solve this issue.

Inventory-Possibly consider other methods of inventory control.

(Computer software, inventory barcode technology)-Possibly consider hiring a inventory consulting agency

Solutions

Hiring the United States Small Business Administration gives

key steps and necessary practices to follow in hiring a qualified applicant.

Compliance with State and Local LawThe Fair Labor Standards Act ensure many employee

rights. This company must comply with federal law.Employees must be made aware of their right to file

formal complaints.

Solutions continued..

Better communication amongst all levels.All levels (employee, manager, supervisor) must

learn to better communicate with each other.

More Communication on Shortage!!

More Communication on Staffing!!

More Communication on Wages!!

Communication Solution

Communication is key to ensuring soldiers are taken care of while at the facilities ran by Liberty Associates Inc.

Superior communication ensures better operations along with happier customers and employees.

More communication equates healthier assurance of continued business between the Military Government and Liberty Associates Inc.

Conclusion

Liberty Associates Here To Serve Our Soldiers