Effective and ethical business communication is a main aspect of running any business, as it is part

of the transmission of all information whether verbal or non verbal on an internal or external

levelIt is essential that those messages follow the ethical

standards set by the company in order not to insult anyone or make them uncomfortable.

Effective and ethical business communication is dependent on

the efficiency, clarity, and honesty of the message

 

Professionalism in the workplace is how you behave and communicate. This encompasses written, verbal, visual and electronic communication.

Intercultural Business Communication

Intercultural communications

creates a common ground, where people

from different countries acknowledge cultural differences and adjust their approaches

accordingly.

Intercultural communication allows

for universal communication, which entitles

respecting that people have different

values, beliefs, expectations and

behaviors

Intercultural communication turns assumptions of similarities into appreciation of differences

Business writing is an essential aspect of business communication, and becomes a

more vital requirement as you move up the ladder. It is a skill that can help you either win

or lose a million dollar contract. The good news is that it can be taught and developed

Positive and negative messages

Positive messages are easier to deliver, since they tend to cover good news. Depending on the

message and its purpose, the writer needs to ensure that the content and purpose is clearly

understood and deadlines are set as needed. Just because the message is positive does not mean it

is not important.

Successful presentations sell an idea through the utilization of entertaining, educational, and engaging techniques. They should never be based on one-way communication methods. How you present it is equally important as

the content. The presenter needs to create a comfortable free rein environment that encourages engagement and socializing. The goal of any presentation is to inform, persuade, request action, and build relationships.

Provide your audience with a quality presentation. Your main purpose should be that they enjoy, retain, and learn the information presented. If you enjoy and believe in

what you are presenting then your audience will pick up on it and will follow the same path.

Business reports are a way of communicating information within the office or with customers. It consists of

objectives, problems, and suggestions for improvement.

Business Reports

Business Reports

Long well researched reports that are usually prepared for upper management or other companies. They include a cover, summaries, a proposal, and a content page. The report ends with acknowledgments and list of references Short reports that can be communicated through E-mail, office memos or verbally. They do not require a cover page, and the introduction and conclusion are part of the report

Unsolicited proposals are used for marketing purposes to introduce an unanticipated product or service to potential customers. They have to be especially convincing, and alluring to attract the customer’s attention and interest

Solicited Proposals

Formal proposals are based on a customer’s request. Their purpose is to supersede

competition by providing the customer with a strategic plan on how the company is the

best fit to meet their needs.

Informal proposals are considered to be sole-sourced. The customer is only interested in

your services and products and is not asking for competing proposals.