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THE PERSONPersonalitySkills & abilitiesPerceptionsAttitudesValuesEthicsTHE ENVIRONMENTOrganisationWork groupJobPersonal lifeBEHAVIOURBEHAVIOURAgeEducationAbilityCreativityPersonalityPerceptionAttitudeValueslearning

Physical facilitiesOrganization structureLeadershipReward systemworkEconomicPoliticalSocial normsCultural valuesPersonal factorsPsychological factorsOrganisational systemEnvironmental factors

Sources: P. T. Costa and R. R. McCrae, The NEO-PI Personality Inventory (Odessa, Fla.: Psychological Assessment Resources, 1992); J. F. Salgado, The Five Factor Model of Personality and Job Performance in the European Community, Journal of Applied Psychology 82 (1997): 30-43.ModelsCharacteristics Openness to Experience [O]Creative, Curious, CultureConscientiousness [C]Hardworking, Organized, DependableExtraversion [E]Gregarious, Sociable, AssertiveAgreeableness [A] Cooperative, Warm, AgreeableNeuroticism [N]Moody, Anxious, JealousSources: P. T. Costa and R. R. McCrae, The NEO-PI Personality Inventory (Odessa, Fla.: Psychological Assessment Resources, 1992); J. F. Salgado, The Five Factor Model of Personality and Job Performance in the European Community, Journal of Applied Psychology 82 (1997): 30-43.ExtraversionGregarious, assertive, sociable

AgreeablenessCooperative, warm, agreeable

ConscientiousnessHardworking, organized, dependable

Emotional stabilityCalm, self-confidant, cool

Openness to experienceCreative, curious, cultured