Enterprise wiki’s @ Océ

Samuel Driessen - Information Architect

KM ‘Made in Holland’ - Nov. 4, 2009

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Overview Enterprise wiki’s @ Océ

About their history About their practice About their future

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History

Manage Product Information … but what about other information?

Project Information Process Information Departmental Information

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History

Project Information Set up Wiki platform within R&D Based on MediaWiki Separate wiki’s Open for all Merged into one wiki Later, Corporate followed

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Practice

Limitations of platform and… …Relatedness to other Collaboration platforms Decision: Share Process Information

involvement top-down, bottom-up live

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Practice: Where do I share and store my info?

Structured / Unstructured process to publish

Publish or Collab-ing on info

Content or file versioning?

Share Content or File

Personal/Team (1-1, 1-n, n-n)

Wiki U C Y C Team, n-n

Blog U C N C Pers./Team, 1-n

Sharepoint U C Y F Team, n-n

Compass S P N C Pers., 1-n

(DocFinder) S P N F Pers., 1-n

FTP U P N F Team, 1-n

SND U C N F Team, 1-n

…

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Future

All Process Information on Wiki’s Wishing Well Wiki Manage Product Information?

Prerequisite: Wysiwyg editor…

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Wiki stats

wikird statistics (2006-now) There are 4,711 total pages in the database. 2,097 files have been uploaded. 2,242,953 page views, and 31,527 page edits since wikird was setup. 6.69 average edits per page, and 71.14 views per edit.

wikioce statistics (2008-now) There are 1,048 total pages in the database. 197 files have been uploaded. There have been a total of 797,231 page views, and 7,094 page edits since wikioce was setup. 6.77 average edits per page, and 112.38 views per edit.

(as of Oct. 2009)