Preparing for murphy’s law: when stuff goes wrong in user research
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19-Oct-2014 -
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Transcript of Preparing for murphy’s law: when stuff goes wrong in user research
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Preparing for Murphy’s Law: When stuff goes wrong in user research UX Australia 2013 improv talk
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When observers go wild: Interrupting participants!
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Image available under a Creative Commons licence: http://www.flickr.com/photos/illuminated_photography/3282460389/
The under preparer: No plan, no dry runs...OMG!
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Know your shit: Don’t show up without some understanding of the domain
Image credit: unknown
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Technical glitches
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Losing attention: Oops, what did the participant just say? Image source: unknown
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The mis-recruit Someone who managed to slip past the screener
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The Grunter: Where getting more than a one word answer is like pulling teeth
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The Personal Agenda Image available under a Creative Commons licence: http://www.flickr.com/photos/infomatique/4827371257/
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The Money taker: Only there for the incentive….
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International problems: When translations go wrong….
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