Developing Your Own Internal Leadership Program

Jeff Lunz Managing Director –

ClarkMorgan Corporate Training 10 Years in Greater China Hogan Certified B.A. in Sociology and Asian Studies MBA, Rutgers University

• The External Environment • Our Internal Environment • Creating the right program • Q&A

The External Environment

29% Disengagement 17% Engagement

**2010/2011 Blessing White Survey

The External Environment

23.4% are building leaders internally

**Korn/Ferry

Huge Generational Gaps

Our Environment

Orientation

Hiring

Off Boarding

70/20/10 Training

Execution

Evaluation

Promotion

Hiring

Orientation

Hiring

Training

Execution

Evaluation

Promotion

Orientation

Hiring

Off Boarding

Creating the Right Program

Step 1: Identify Needs

Step 1

Start with the End in Mind 1. Define Leadership

Your Senior Leaders

Our leaders are not ‘trained’ to manage a highly creative and innovative organization. We need a new set of leaders” --Global electronics company (Korn/Ferry)

Step 1

Start with the End in Mind 1. Define Leadership

Your Senior Leaders Line Managers Your Target Group

What type of leaders are

your trying to develop?

Leadership Qualities Passionate Perspective Creativity Organization skills

Teamwork Persistence Open-minded Integrity

**Jonathan Bynes, MIT

Looking Inwards

Q: What qualities do Chinese appreciate in

their leaders?

Looking Inwards

0

5

10

15

20

25

30

35

40

45

50

Caring/C

onsiderate/Se

nsitive

Powerful/S

trong/A

uthoriativ

e

Open Minded

Charismatic

/Friend

ly

Intelligent/S

mart

Good Communicator

Responsib

le

Decisive

Professional

Supportiv

e/Encouraging

ClarkMorgan “Leadership Quality Survey 2010” – 203 respondents

Qualities out of Total Respondents (203)

Qualities of a Leader

Western • Passionate • Perspective • Creativity • Organization skills • Teamwork • Persistence • Open-minded • Integrity

Chinese • Caring • Authoritative • Open-Minded • Charismatic • Intelligent • Good Communicator • Responsible • Decisive

Step 1

Start with the End in Mind 1. Define Leadership

Your Senior Leaders Line Managers Your Target Group Human Resources Global HR

Top 10 Areas of Development Creativity Conflict Management Dealing with Paradox Developing Direct Reports and Others Dealing with Ambiguity Inspiring Others Innovation Management Managing Vision and Purpose Motivating Others Strategic Agility

1.Source: Korn/Ferry Executive Competency Assessment Research, 2011 2.Mapping the Global Future, National Intelligence Council, 2004

Step 1

Start with the End in Mind 1. Define Leadership 2. Continue to Refine 3. Manage Expectations

Creating the Right Program

Step 1: Identify Needs Step 2: Design Course

Step 2

Use Different Approaches: Case Studies Discussion Problem Solving Simulations Multimedia/Video Practical Tools

Step 2

Creating the Right Program

Step 1: Identify Needs Step 2: Design Course Step 3: Select Trainer Two Birds, One Stone! Step 4: Deliver Course Step 5: Follow Up/Reinforce Remember 70/20/10!

Our Environment

Orientation

Hiring

Off Boarding

Training

Execution

Evaluation

Promotion

It’s about creating an eco-system

Understand the External Environment Refine the Internal Environment Push your team to evolve