Predictive Dialer By Aria telecom solutions pvt. ltd, New Delhi

• R&D & Development

• Marketing & Sales

• Support Engineers

• Admin & Operations

• Others

ARIA TEAM

www.ariasolutions.net

• Founded in 2003, Head office in New Delhi • Branch Offices: Mumbai , Ahmadabad

• 100 + Business Partner all across the Country

• Presence Outside India:• Africa , Malaysia , Nepal , Bhutan , UK,

Saudi Arabia

• IVR (Interactive Voice Response System)

• Telephone Voice Recording System• Predictive Dialer • Call Center Headset• Audio Conference Bridge • Fax Server • IP-PBX• Contact Center Solution • Voice Mail

Technology


• Aria being an innovative company developed cost effective solution for almost every industry like

• Customer Care • Technical Support • Help Line • NGO, Corporate • Govt. Organization /PSU• SMEs . • Call Center / BPO

ARIA Call Center Headsets


• High quality binaural headset with noise cancellation.

• Ideal for Digital phones, IP phones, Analog Phone , Dial pad etc.

• Can be used in Call Center & High end office communication.

• QD compatible like USB, Rj9, 3.5mm, 2.5 mm etc

• 12 Months warranty

ARIA 151N


• High quality binaural headset with noise cancellation.

• Ideal for Soft phone, Skype etc

• Can be used in Call Center & High end office communication.

• Direct USB Connection , Plug & play

• Mute & Volume Control Function

ARIA 151N-USB


• Good quality, rough & tuff, binaural headset with noise cancellation.

• Ideal for Digital phones, IP phones, Soft phone, Analog Phone, Telephone Dial pad.

• Can be used in Call Center & high end office communication.

• QD compatible like USB, Rj9, 3.5mm, 2.5 mm etc

• 12 Months Warranty

ARIA 308N


• Cost effective binaural headset with noise cancellation.

• Suitable for small & medium call centers.

• Compatible with digital phones, IP phones, Analog Phone, Telephone Dial pad.

• Call Center & High-end office communication.

• Direct Rj9 connectivity with Mute & volume Control

ARIA 12N-RJ9-V


• Good quality rough & tuff binaural headset with noise cancellation .

• Most suitable for Soft Phone , Predictive Dialers , Skype etc.

• Can be used in Call Center & high end office communication .

• Direct USB Connectivity with Mute & volume control function

• Plug & play , compatible with all OS

• 12 Months Warranty

AR 12N-USB


•16 Digits Incoming & outgoing

• No display with back light function

• 15dB speakerphone volume control

• Redial, Flash, in-built & headset ring function

• Electronic calendar indication

• In use indication

• RJ-9 jack for headset

• Additional RJ9 jack for monitoring with dual mute function

ARIA 350 Dialpad


Headset Connecting Cables

RJ9 QD Cable



USB QD Cable



3.5 mm PC Cable



Y Training Cable -QDY Training Cable – RJ9


TVRS


· Proprietary format of Voice File· Data base MS Access or Ms SQL· Dealing number entry Window· Searching Dealing number· Automatic FTP backup· Multi location Live Monitoring tool· 2-200 Port in Single system· Customization as per requirement· PC based

Telephone Voice Recording System

ARIA 1002-2 Port Logger


• Two Channel TVRS with USB Connectivity

• Can be used with direct telephone lines , EPABX extensions , VOIP FXS/ FXO , Wireless Radio equipment etc

• This has excellent capability to perform varied operation such as CRM integration, recording & live monitoring, SMS / email alert integration and GSM recording.

• Automatic Scheduled FTP Backup

• System Health alerts



• Sixteen Channel TVRS with PCI Card Based

• Can be used with direct telephone lines , EPABX extensions , VOIP FXS/ FXO , Wireless Radio equipment etc

• Automatic Scheduled FTP Backup • System Health alerts · 2 Time hardware Compression · Microsoft windows Based· Parallel Connectivity · Compatible with GSM / CDMA FCT· 2 Time hardware compression • Integration possible with third party CRM• SMS / Email alerts integration (Optional)• Inbuilt Client Info pop-up • Web based GUI



• Sixteen Channel TVRS with PCI Card Based• Can be used with direct telephone lines ,

EPABX extensions , VOIP FXS/ FXO , Wireless Radio equipment etc

• Automatic Scheduled FTP Backup • System Health alerts · 2 Time hardware Compression · Microsoft windows Based· Parallel Connectivity · Compatible with GSM / CDMA FCT· 2 Time hardware compression • Integration possible with third party CRM• SMS / Email alerts integration (Optional)• Inbuilt Client Info pop-up • Web based GUI



• 30 Channel TVRS with PCI Card Based• Can be used with ISDN PRI • Automatic Scheduled FTP Backup • System Health alerts · 8 Time hardware Compression · Microsoft windows Based· Parallel Connectivity · Compatible with GSM / CDMA FCT· 2 Time hardware compression • Integration possible with third party CRM• SMS / Email alerts integration (Optional)• Inbuilt Client Info pop-up • Web based GUI • PBX SMDR integration with ARIA CAS• Compatible with all EPABX

•

ARIA 3208- 8 Port LoggerWith Mail Box


• All stand red features TVRS

+• Auto Answer Facility • Mail box to leave a message • 365 different welcome message• Can be used as Auto Logger for Police ,

Help Desk , Office purposed to receive calls in off office Hours

• Information play • combination of basic IVR + Voice Logger

ARIA 3002- 2 Port LoggerWith Mail Box


• All stand red features TVRS

+• Auto Answer Facility • Mail box to leave a message • 365 different welcome message• Can be used as Auto Logger for Police ,

Help Desk , Office purposed to receive calls in off office Hours

• Information play • Combination of Basic IVR plus Voice

Logger

ARIA 4004 Port Embedded Logger


• · No need of PC, LAN connectivity • · SD Card based memory up to 16 GB• · · Inbuilt microphone & Speaker • · Software for PC,• · Search call & play option • Accessible from any where if put on static IP• Interactive Display • Superior Voice Quality • Incoming & Outgoing No • Call detail with time & date • Compatible with all PBX & direct Telephone

lines • Very stable plate farm • Useful for telephone & conference recording



• · · No need of PC, USB connectivity • · SD Card based memory up to 32 GB• · · Inbuilt microphone & Speaker • · Software for PC for Search call & play • Superior Voice Quality • Call detail with time ,date & phone number • Compatible with all PBX & direct Telephone

lines

• All features of AR 100 plus • Mail box to leave a message • Can be used for Voice Recording


CCS IVR


• · Microsoft OS based plate farm • · Support Dialogic & Pica Voice Board • · Drag & Drop based GUI to make call flow • · Data based independent call flow run on

XML• · Support all major database • · API to integrate with third party data

base , CRM, ERP• · 4 -200 Ports• · Customization as per requirement• SMS/ Email / Fax integration • Compatible with all PBX & Direct Lines • Cost effective , Stable Solution

Interactive Voice Response System (IVR)

CCS vMail


• · Microsoft OS based plate farm • · Support Dialogic & Pica Voice Board • · Easy GUI to configure • · Data based independent call flow run

on XML• · NO need of Database • · Message to your Email • · 4 -200 Ports• · SMS alert (Optional)

PC Based Voice MailWith message on Email

CCS Conf Bridge


• · Linux OS based plate farm • · Support PRI & Analog Extensions• · Easy GUI to configure • · Authentication based entry • · No need of Database • · Play name while entry & exist • · No hang up tone • · Admin has right to mute & kickout

any participant• Conference Recording • Multiple Group

PC Based Conference Bridge

CCS Predictive Dialer


• · Linux Centos OS based plate farm • · Run on Asterisk telephony • · Easy GUI to make call flow • · Support all major database • · API to integrate with third party CRM, ERP• · Customization as per requirement• SMS/ Email / Fax integration • Compatible with all PBX & Direct Lines • Support Predictive , Progressive & Preview Dialing

mode • Multiple ACD/ UCD option • Agent Recording • Customizable Client Info Popup & disposition

PC Based Complete Call Center Solution

Some Important Clients

http://www.google.com/

http://www.pnb.com/

http://www.damcogroup.com/index.html

http://trustlineindia.com/index.html

http://www.sony.co.in/section/home

Contact Details :

Aria Telecom Solutions Pvt. Ltd.B-29, 2nd Floor, Patparganj Industrial Area, New Delhi, Delhi - 110 092, India

Thanks for Listening

Predictive Dialer By Aria telecom solutions pvt. ltd, New Delhi

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