Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

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Predictive APIs: What about Banking? Natalino Busa Data Platform Architect at Ing

Transcript of Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

Page 1: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

Predictive APIs: What about Banking?

Natalino BusaData Platform Architect at Ing

Page 2: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

@natbusa | linkedin.com: Natalino Busa

Distributed computing Machine Learning

Statistics Big/Fast Data Streaming Computing

Page 3: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

@natbusa | linkedin.com: Natalino Busa

ING group

http://www.ing.com/About-us/Purpose-Strategy.htm

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@natbusa | linkedin.com: Natalino Busa

ING group

Empowering people to stay a step ahead in life and in business.

http://www.ing.com/About-us/Purpose-Strategy.htm

Page 5: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

@natbusa | linkedin.com: Natalino Busa

Abraham Harold Maslow (April 1, 1908 – June 8, 1970) was an American psychologist who was best known for creating Maslow's hierarchy of needs

Page 6: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

@natbusa | linkedin.com: Natalino Busa

Human needs

Physiology

Contractual

Love & belonging

Esteem

Self-actualization

breathing, food, water, sleep

security of body, resources, health, employment, property

friend, family, partnersecurity of love and belonging

self-esteem, confidence, achievements, respect

spontaneity, creativity, acceptance, freedom, ethics

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@natbusa | linkedin.com: Natalino Busa

technology helps.

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@natbusa | linkedin.com: Natalino Busa

Connectivity, Electricity, Protocols

REST APIs, Encryption, AuthenticationReal-Time, Accurate, Reactive,

Notification, Autofill/correct,Recommenders, Social

Predicting and PlanningSet goals, Achievements

Trusted CompanionFreedom, Personal advice

innov

ation

Physiology

Contractual

Love & belonging

Esteem

Self-actualization

APIs evolving to higher goals

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data is the fabric of our lives

all our relationships are based on data

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@natbusa | linkedin.com: Natalino Busa

Data is the new ...

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@natbusa | linkedin.com: Natalino Busa

Data as a Relationship

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Data as a RelationshipTrust

Transparency of Use

Customer First

Regulations and Laws

Respect and Protect

Providing a Service

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@natbusa | linkedin.com: Natalino Busa

Help the customerPropose, Advise, Select, Filter, Connect, Simplify

Actionable Data, Ethical approach

Page 14: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

@natbusa | linkedin.com: Natalino Busa

Help the customerPropose, Advise, Select, Filter, Connect, Simplify

Protect the customerDetect, Prevent, Alert, Block, Defend, Identify, Authorize

Actionable Data, Ethical approach

Page 15: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

@natbusa | linkedin.com: Natalino Busa

Strategic data-driven initiatives

● We are looking at fintech innovation to help strengthen our lending capabilities and better serve our consumer and SME clients.

● We launched a strategic partnership with Kabbage, one of the leading US-based technology platforms providing automated lending to SME.

● A first pilot project, in Spain, is underway.

● In January 2016, we made an investment in fintech WeLab, which provides consumer loans in China and Hong Kong in a fully automated process that just takes minutes, from application to approval.

http://www.slideshare.net/ING/4q15-media

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@natbusa | linkedin.com: Natalino Busa

Strategic data-driven initiatives

http://www.slideshare.net/ING/4q15-media

● Innovation helps to empower people to make better financial decisions

● In Poland, we launched Moje ING, a new omnichannel banking platform, based on a similar platform in Spain.

● The platform gives customers insights into their personal finances in an easy and intuitive way.

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@natbusa | linkedin.com: Natalino Busa

Predictive API’s: How to get there?

Input

Hand Designed Program

Input Input

Rule-based System

Output

Hand Designed Features

Mapping from features

Output

Learned Features

Mapping from features

Output

Classic Machine Learning

Input

Learned Features

LearnedComplex features

Output

Mapping from features

RepresentationalMachine Learning

Deep Learning

Prof. Yoshua Bengio - Deep Learninghttps://youtu.be/15h6MeikZNg

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Predictive APIs in banking:It’s a long journey.

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Predictive API’s: How to get there?

Data +

Tools / Applications / API’sFrameworks & LibrariesScientists & EngineersDomain Experts

Page 20: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

@natbusa | linkedin.com: Natalino Busa

Predictive API’s: How to get there?

Data +

Tools / Applications / API’sFrameworks & LibrariesScientists & EngineersDomain Experts

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@natbusa | linkedin.com: Natalino Busa

Predictive API’s: Research at ING

Clustering geolocated data using Spark and DBSCANHow to group users’ events using machine learning and distributed computing

By Natalino BusaJanuary 28, 2016

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@natbusa | linkedin.com: Natalino Busa

Data Science: quality and parsimony

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Data Science: quality and parsimony

How data scientists feel about their models

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Data Science: quality and parsimony

How data scientists feel about their models

How managers feel about data scientists’ arguing models

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@natbusa | linkedin.com: Natalino Busa

Data Science: start lean

● What‘s the improvement?

● Can you quantify your model quality? ● Can you quantify impact impact?

● What is the impact for the customer journey? ● Can it be converted in financial results?

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Tools and applications: inspiration from the web

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Tools and applications: inspiration from the web

The API for banking data.

Two levels:

- Transactions- Risk Scoring

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@natbusa | linkedin.com: Natalino Busa

Predictive APIs: opportunities

Page 30: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

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Predictive APIs: opportunities

Feature Extraction, Anomaly/Novelty Detection:Identification based on behaviour rather than credentialsFraud detection and Intrusion detection

Manifold learning algorithmsNon-Linear Dimensionality Reductions

Spark GraphX, Neo4J

Page 31: Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

@natbusa | linkedin.com: Natalino Busa

Predictive APIs: opportunities

Classification, Clustering:Automatic tagging of transactions

Topological Data Analysis

Analyze high-dimensional data, visuallyhttp://datarefiner.com/

Analysis of NetFlix Prize Dataset.

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Voice, Speech and Video recognitionZero UI

Predictive APIs: opportunities

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@natbusa | linkedin.com: Natalino Busa

Crossing the chasm

ExperienceTechnology

Data + Science

APIs

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Muchas gracias

Natalino BusaData Platform Architect at Ing

@natbusa