Pre-Z535.6Pre-Z535.6

CAUTION:Read Rules for

Safe Operation and All Instructions

WARNING : DO NOT ATTEMPT TO OPERATE THIS TOOL UNTIL YOU HAVE READ THOROUGHLY AND UNDERSTAND COMPLETELY ALL INSTRUCTIONS, SAFETY RULES, ETC. CONTAINED IN THIS MANUAL. FAILURE TO COMPLY CAN RESULT IN ACCIDENTS INVOLVING FIRE, ELECTRIC SHOCK, OR SERIOUS PERSONAL INJ URY. SAVE OWNERS MANUAL AND REVIEW FREQUENTLY FOR CONTINUING SAFE OPERATION, AND INSTRUCTING POSSIBLE THIRD-PARTY USERS.

FOR YOURSAFETY:READ ALLINSTRUCTIONSCAREFULLY

WARNING: Read the Operator'sManual and Follow All WarningsAnd Safety Instructions. Failure ToDo So Can Result In Serious Injury.

DANGER!

!

Collateral Materials Differ from Product Safety Signs and Labels

o Contain more informationo Address multiple hazards with multiple safety

messageso Provide longer, more detailed safety messageso Have multiple pageso Include safety information among non-safety

information

Purpose

o Address the applicability of elements of other ANSI Z535-series standards to collateral materials

o Establish a uniform and consistent visual layout for safety information in collateral materials for a wide variety of products,

o Assist manufacturers in providing safety information in collateral materials

o Promote the efficient development of safety messages in collateral materials

Z535.6 Development Process

o Reviewed standards and recommended practices for design of collateral materials

o Analyzed existing collateral materialso Identified topics to be addressed by the standardo Developed draft considered by Z535 committee

in 2003o Revised 2003 draft based on comments from

committee

Z535.6 Development Process

o Proposed standard for 2004 committee meetingo Revisions based on feedback from Z535

committeeo Approval by Z535 committeeo Public comment periodo Final approval and publication

Warnings in New MediaCharles Burhans, M.S.E.

Steve Hall, M.S.E.ANSI Z535 Committee Meeting

9/13/11

2000 Survey of Manufacturer Websites2000 Survey of Manufacturer Websites

Product Class Product Type Number of Products

Percentage of sample product websites containing instructions

Major household appliance Refrigerator 3 66%

Over-the-counter medication Pain reliever 3 66%

Minor household appliance Toaster 3 33%

Personal care product Hair dryer 3 0%

Audio/visual equipment Television 3 0%

Household cleaner Floor cleaner 3 0%

Outdoor use product Duel fuel stove 3 0%

Power tool Power drill 3 0%

Internet Usage over TimeInternet Usage over Time

Year % Population

2000 44

2001 50

2002 58

2003 59

2004 69

2005 68

2007 70

2008 73

2009 74

2010 77

United States Internet Usage Report from http://www.internetworldstats.com/am/us.htm

Smartphone Use over TimeSmartphone Use over Time

From http://www.marketingcharts.com/direct/iphone-android-show-growth-13765/nielsen-smartphone-penetration-q2-10-august-2010jpg/

2011 Survey of Manufacturer Websites 2011 Survey of Manufacturer Websites (16 categories, 77 products)(16 categories, 77 products)

Product Class Product Type Number of Products

Major household appliance Refrigerator 4

Minor household appliance Toaster 5

Personal care product Hair dryer 5

Audio/visual equipment Television 5

Entertainment accessory TV stand 5

Household furniture Recliner 4

Household cleaning appliance Vacuum cleaner 5

Household cleaner Bathroom cleaner* 5

Outdoor use product Camp stove* 5

Power tool Power drill 5

Over-the-counter medication Pain reliever 5

Batteries Household alkaline batteries 4

Power supply Home generator 5

Yard & Garden Riding mower 5

Welding supplies Stick welder 5

Firearm Pistol 5

*changed from June 2000 survey

Data Collection: Manufacturer Data Collection: Manufacturer IdentificationIdentification

1) Google product type and use top brands that Google suggests

Data Collection: Data Collection: Manufacturer WebsiteManufacturer Website

2) Identify specific example product (model number or product name) from each website

3) Enter specific example product (model number or product name) into search bar, count number of pages to reach manual or instructions

Data Collection: Google SearchData Collection: Google Search

Search Google for “[Brand] instructions [model #]” (Google searches for manual, guide when you enter “instructions”)

Percentage of Manufacturer Sites Percentage of Manufacturer Sites with Instructionswith Instructions

Product Class Product Type Number of Products Percentage

Major household appliance Refrigerator 4 100

Audio/visual equipment Television 5 100

Household cleaning appliance Vacuum cleaner 5 100

Household cleaner Bathroom cleaner 5 100

Power tool Power drill 5 100

Over-the-counter medication Pain reliever 5 100

Yard & Garden Riding mower 5 100

Minor household appliance Toaster 5 80

Welding supplies Stick welder 5 80

Firearm Pistol 5 80

BatteriesHousehold alkaline

batteries4 75

Outdoor use product Camp stove 5 60

Power supply Home generator 5 60

Household furniture Recliner 4 25

Personal care product Hair dryer 5 20

Entertainment accessory TV stand 5 20

All products 77 75%

Percentage of Instructions Retrievable on Percentage of Instructions Retrievable on First Page of Google ResultsFirst Page of Google Results

Product Class Product Type Number of Products Percentage

Audio/visual equipment Television 5 100

Household cleaner Bathroom cleaner 5 100

Power tool Power drill 5 100

Yard & Garden Riding mower 5 100

Minor household appliance Toaster 5 80

Household cleaning appliance

Vacuum cleaner 5 80

Welding supplies Stick welder 5 80

Firearm Pistol 5 80

Batteries Household alkaline batteries 4 75

Outdoor use product Camp stove 5 60

Over-the-counter medication

Pain reliever 5 60

Major household appliance Refrigerator 4 50

Power supply Home generator 5 40

Household furniture Recliner 4 25

Personal care product Hair dryer 5 20

Entertainment accessory TV stand 5 20

All products 77 68%

2000 v. 2011 Comparison 2000 v. 2011 Comparison

Product Class 2000 Percentage of sample product websites containing instructions

2011 Percentage of sample product websites containing instructions

Major household appliance 66 100

Over-the-counter medication 66 100

Minor household appliance 33 80

Personal care product 0 20

Audio/visual equipment 0 100

Household cleaner 0 100

Outdoor use product 0 60

Power tool 0 100

Total ~17% (24 total sites)

~82% (39 total sites)

Categories of New MediaCategories of New Media

A.Product on-screen warnings

B.Static/printable product materials

C.Non-linear product information

D.Task interrupting electronic information

E.Videos

F.Interactive applications

G.Access points

H.Other miscellaneous safety communications

I. Future-augmented reality, etc.

A. Product on-screen warnings

On-screen warnings built in to products.

For more complex product displays, this may include web or app-like features or web access and apps themselves.

B. Static/printable product materials

Static electronic versions of printed or printable media.

On-Product Labeling

C. Non-linear product information

Product information materials that the user interacts with via discrete clicks, selecting what to view or which paths to follow.

User does not necessarily see all the information available and can not necessarily assess the extent of material available.

D. Task-interrupting electronic information

Materials such as click-throughs, pop-ups, timed screens that appear at a relevant time. May involve user acknowledgement of exposure to safety information.

E. Videos

Online videos and/or videos shipped with product.

F. Interactive applications

Materials that change dynamically as the user interacts.

G. Access points

Places or methods by which materials are accessed, including with a Smartphone/ tablet.

H. Other miscellaneous safety communications

Live and/or direct communication with customers such as posted recall information.

I. Future-augmented reality, Etc.

Future technologies that may be mediated by a tablet/ Smartphone/ goggles/etc.

New Media

How to apply concepts from existing standards to new media?

• Other issues:– Type size– Safe viewing

distance– Translation– Durability, expected

life

• Basic building blocks:– Signal words– Safety alert symbol– Colors– Panels– Symbols– .6 safety message

types• Supplemental directive• Grouped• Section• Embedded

How do attributes of new media affect applicability of Z535 concepts?

• Animation/video/dynamic elements

• Non-linear access

• Pop-up, click-through, and timed display

• Conditional

• Supplemental directives using technology

• Audio

Animation/video/dynamic elementsAnimation/video/dynamic elements

Non-linear accessNon-linear access

From http://safety.cat.com/cda/components/fullArticle?m=133383&x=7&id=1585241#

Non-linear accessNon-linear access

From http://www.mysafehome.net/room-childsroom.php

Non-linear accessNon-linear access

Pop-ups, click-throughs, and timed displayPop-ups, click-throughs, and timed display

ConditionalConditional

Supplemental directivesSupplemental directives