PractitionersForum 2016

PFFP

PractitionersForum2016

The Co-operative Bank provides a dedicated current account to charities, co-ops and social enterprises and a tailored banking service to

support larger organisations who typically turn over more than £1m. Our Ethical Policy is shaped by our customers and embodies the values and ethics we share. We remain the only UK high street bank with a clear customer-led ethical policy which gives customers a say in how their money is used. www.co-operativebank.co.uk/commercial

The exhibitors

BCRS Business Loans is a lender and manager of funds to provide access to finance for SMEs through our loan funds. We provide loans to viable businesses ranging from £10,000 to £150,000. We offer loans to businesses making a positive contribution to the economic well-being of the West Midlands, and lend to most market sectors,

including construction, engineering, IT services, manufacturing, service providers and wholesalers. www.bcrs.org.uk

The Co-operative College is a unique educational institution focussed on providing world class learning programmes and research to support the development of a successful and diverse co-operative sector. Visit the College’s exhibition stand to learn more about our new membership offer that is about to be launched, and the

fantastic 5th principal toolkit full of resources and activities. www.co-op.ac.uk

Corporate Mailing Solutions has over 15 years’ experience in the specialist area of election administration services. We have become a trusted supplier for a host of names in the public and private sectors, including Central England Co-operative Society and HF Holidays. We specialise in membership communications, saving organisations thousands of pounds in postal charges, with 15% off first orders for Co-operatives UK members. www.cmsuk.com

Paper Rhino is a creative co-op specialising in illustration, video, typography and design. We started in 2011 so we could provide affordable design to ethically-conscious organisations, small companies, arts organisations, NGOs and charities. Since then we have grown, and adopted the co-operative business model, offering what is fairest for those who work for us and our clients. We are passionate in our belief that we can make the world a more beautiful place. www.paperrhino.co.uk

The Co-operative Business Telecoms is provided by The Phone Co-op, an independent consumer co-op. We are the UK’s only telecoms provider which is 100% owned by its customers. Set up in 1998, The Co-operative Business Telecoms

provides a range of services to suit any size of organisation, from its “Business All-in-one” with inclusive line rental, calls and unlimited broadband, all the way up to large multi-site solutions. www.business.thephone.coop

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The UK’s 7,000 strong co-operative sector is performing well. Our strong bases in retail and agriculture are continuing to deliver, while new sectors like energy and education are becoming embedded – and we are seeing a wave

of co-ops emerge among tech, digital and creative freelancers.

It is important that we are not complacent however. Brexit Britain is characterised by economic uncertainty and, following immediately from the economic slowdown of recent years, there seems to be little let-up for those running a business.

Importantly for co-ops, the challenges of running a successful business must be complemented by co-operative excellence, from effective member-led governance to living your co-op values. That’s why events like the Practitioners Forum are so important. Where else could you spend the day in

the same room as 150 other professionals working in co-operatives? And where else could you spend a dedicated chunk of time discussing shared concerns with peers from co-ops working right across the economy?

Today, among many other things, we will see finance professionals discussing accounting standards, HR leaders learning about being a fair employer, governance specialists exploring best practice for boards, communications practitioners discussing how to develop a co-op brand, and membership professionals focusing on campaigns to engage members.

Practitioners Forum brings together professionals working in key business functions in co-ops to learn from experts, share best practice with peers and build their networks. I hope you have an inspiring and productive day.

Ed MayoSecretary General

For more details on conferences and training events visit: www.uk.coop/events

Dates for your diary:3-5 March Co-operative Retail ConferenceStratford

Designed specifically for co-op retailers, this unique event attracts the great and good of co-op retail.

30 June - 1 JulyCo-operative CongressWakefield

Join like-minded co-operators toshape the directionof the UK’sco-operative sector.

17 June - 1 JulyCo-operativesFortnightUK-wide

The annual campaignto encourage members, customers and the public to choose co-op.

16 November PractitionersForumManchester

You know all about our flagship training event - and we want to see you here again in 2017.

Foreword

Registration is from 09:30 followed by a welcome from Co-operatives UK Secretary General, Ed Mayo, at 10:00.

The wifi password for The Studio is customerfirst and the event hashtag is #PF16.

Our exhibitors are located across the event space and are waiting to speak to you during the breaks.

Useful information

CommunicationsEvolve room

SaturdayMorning

Lunch and networking

11:15-11:45 Refreshments

12:45-1:45 Lunch

14:45-15:15 Refreshments

Facilitator: Giles Simon, Communicatons Manager, Co-operatives UK

10:15 Media management masterclassWith Simon Reynolds, Head of Communications, South Lakeland Council

11:45 Building a co-operative brandWith Minnie Moll, Joint CEO and Head of Marketing, East of England Co-operative

Facilitator: John Sandford, Chair of the Co-operative Performance Committee

10:15 Hot topics and emerging trends With KPMG Economist Bill Robinson

11:45 KPMG accounting technical updateWith Nicola Quayle and Steve Abbott, KPMG

Facilitator: Emma Laycock, Co-operative Advice Manager, Co-operative UK

10:15 Legal and governance implications of BrexitWith Colin Murray, Partner,DWF Solicitors LLP

11:45 Meaningful holding to accountWith Co-operatives UK’s Shelagh Everett and Emma Laycock

Facilitator: Tim Knowles, Head of HR Services, Co-operatives UK

10:15 Conducting a fair investigation and running a disciplinary meetingWith Darren Newman, Director, InCompany Training

11:45 Dealing fairly with allegations of bullying and harassmentWith Darren Newman

Facilitator: John Atherton, Membership Manager, Co-operatives UK

10:15 Giving members a voiceWith Mark Robinson-Field,National Co-op & Membership Manager, The Co-op

11:45 Banking on strong membershipWith Sam Grayston, Senior Manager for Membership Engagement, Nationwide

FinanceBuzz room

Governance Work room

Human ResourcesGrow room

MembershipShine room

Afternoon

A new online spacefor organisations like yours to share knowledge and ask quetions. Join us online:www.thehive.coop/community

CommunicationsEvolve room

Post-event drinks

Join us from approximately 17:00 for informal post-event drinks at Pie and Ale on the ground floor of The Studio.

Facilitator: Giles Simon, Communicatons Manager, Co-operatives UK

13:45 Using video for effective engagementWith Ieva Padagaite, Director, Blake House Filmmakers

15:15 Embedding Values in your co-operativeWith Unicorn Grocery’s Britta Werner and Co-operative UK’s Ed Mayo

Facilitator: John Sandford, Chair of the Co-operative Performance Committee

13:45 Accountants go digital: The reluctant revolutionWith Chris Fielding, Director, Wizard Commercial Analytics

15:15 Environmental management accountingWith Dr Jack Christian, Senior Lecturer, Manchester Metropolican University

Facilitator: Emma Laycock, Co-operative Advice Manager, Co-operative UK

13:15 Enquiring into the role of behaviours in board effectivenessWith Ashley Harshak, Partner,TELOS Partners

15:15 Groupthink and board dynamicsWith Iain Clacher, Associate Professor in Accounting and Finance, Leeds University

Facilitator: Tim Knowles, Head of HR Services, Co-operatives UK

13:45 Being a fair employerWith Darren Newman, Director, InCompany Training

15:15 Fair and equal payWith Co-operatives UK’s Tim Knowles and Kate Fielding

Facilitator: John Atherton, Membership Manager, Co-operatives UK

13:45 Creating the world’s biggest coffee morningWith Callum Mackay, Senior New Business Manager, Macmillan Cancer Support

15:15 Creating people centred campaignsWith Natasha Adams,Profesional Campaigner and Advocate

FinanceBuzz room

Governance Work room

Human ResourcesGrow room

MembershipShine room

SaturdayCommunicationsEvolve room

Facilitator: Giles Simon Co-operatives UK

Giles has worked in marketing for 10 years with a focus on strategic communications, brand

development and copywriting. Having worked in the magazine industry and written regularly on ethical business issues, as Communications and Marketing Manager at Co-operatives UK he supports member activity and leads work to increase understanding of co-operatives among the public and decision-makers.

Ieva Padagaite13:45 Using video for effective engagement

Ieva is a filmmaker and communications specialist with a background in

fiction storytelling and campaigning. She is dedicated to effectively communicating stories and voices that make a difference. As a member of Altgen Ieva supports young people in the co-op movement. She also contributes to the Strategic Reference Panel for the National Co-op Development Strategy.

Simon Reynolds10:15 Media management masterclass

Simon is an award-winning journalist and trainer. His former

employers include both The Sun and Daily Mirror. Previous roles also include Editor of the Lancashire Evening Post. Simon is currently Head of Communications at South Lakeland Council.

Britta Werner15:15 Embedding values in your co-operative

Britta has worked at Unicorn Grocery since 2004. Her involvement

in the wider movement soon began with election to the Worker Co-operative Council. In 2009 Britta was elected onto the board of Co-operatives UK and is now Vice-Chair. Britta has completed an MSc in HR Management, specialising in HR strategy and culture and is Co-secretary at Unicorn Grocery.

Minnie Moll11:45 Building a co-operative brand

Minnie is Joint Chief Executive of East of England Co-operative

Society. Under her leadership, member recruitment increased by 57% in 2015 while initiatives including Sourced Locally led to numerous awards. A Suffolk Business Advisor, Minnie was recently appointed the Prince of Wales’ Ambassador for Sustainable Business in the east of England.

Ed Mayo15:15 Embedding values in your co-operative

Ed is Secretary General of Co-operatives UK. He has a track record of

innovation and impact in his work to bring together economic life and social justice. Ed is Chair of the participation charity Involve and Vice-President of Co-operatives Europe. He recently authored Values: How to Bring Values to Life in your Business and is editor of The Co-operative Advantage.

SaturdayFinanceBuzz room

Facilitator: John Sandford CPC Chair

A highly experienced Chartered Accountant, John specialises in co-operative, mutual and

not-for-profit organisations, pension schemes and other financial sector organisations. He is chair of three audit committees and is Chair of Trustees and Chair of the CFB. John was previously an Audit Partner/Director with KPMG for over 20 years. His client base included major SMEs and large co-operatives.

Chris Fielding13:45 Accountants go digital

A CIMA qualified accountant, Chris also has 16 years’ retail experience gained

within Co-operative Food as a senior member of the Food Finance team. He led the inaugural BI Reporting team before leaving The Co-operative Group in 2015 to launch Wizard Commercial Analytics, a start-up focused on bringing industry leading analytics and insight to the world of small and medium sized businesses.

Bill Robinson10:15 Hot topics and emerging trends

Bill joined KPMG in 2007 to found the client-facing Economics and Regulation practice and

is its current Chair. A former 10 Downing Street macroeconomist, Bill’s previous roles also include Director of the Institute for Fiscal Studies (IFS). He left the IFS to become Special Adviser to the Chancellor of the Exchequer and advised on three Budgets for Norman Lamont.

Dr Jack Christian15:15 Environmental management accounting

Jack joined MMU Business School as a full time lecturer in 2007 while

researching environmental accounting. He qualified as a Doctor of Philosophy in 2015. His current teaching and research focus is on ethical and sustainability accounting and he leads the Principles of Responsible Management Education initiative at the new Faculty of Business and Law at MMU.

Nicola Quayle11:45 KPMG accounting technical update

An Audit Partner with KPMG for eight years, Nicola takes a ‘hands

on’ approach to her clients, providing high quality business, accounting and governance advice. She is currently Head of KPMG’s Audit Practice in the North of England and Non-Executive Director on KPMG’s UK Board. Nicola is also a former Chair of Pro Manchester.

SaturdayGovernanceWork room

Facilitator: Emma Laycock Co-operatives UK

Emma joined Co-operatives UK in 2001 and is Advice Team Manager. She has over 15 years’ experience

delivering innovative governance solutions to co-operatives, mutuals and the voluntary and charitable sector. Emma managed the Corporate Governance Code for Consumer Societies review and recently completed a Code for agricultural co-operatives. She is also co-author of Simply Legal.

Ashley Harshak13:45 Behaviours and Board effectiveness

Ashley is an Economist who has been a Management Consultant

for nearly 20 years. A Partner in Telos Partners, which works with clients to achieve long-term sustainable success through aligning stakeholder interests, he was previously a partner at Booz & Company, a global consultancy, where he led their European organisational change practice.

Colin Murray10:15 Legal and governance implications of Brexit

A Partner at DWF Solicitors LLP, Colin has extensive experience working

for public and private sector bodies on EU procurement and public law. He has previously worked for central government, including the Department for Transport and Office of the Deputy Prime Minister, and has given project specific advice to public authorities on powers to set up alternative delivery models.

Iain Clacher15:15 Groupthink and board dynamics

An Associate Professor in Accounting and Finance at Leeds University Business

School, Iain is also head of pension research at the Institute of Banking and Investment and Joint Director of the Centre for Advanced Studies in Finance. Research interests focus on pensions and retirement-saving decisions. Iain has also published a series of papers in internationally ranked journals.

Shelagh Everett11:45 Meaningful holding to account

Shelagh Everett is Head of Strategic Business Development at Co-operatives

UK and has over 25 years experience in the co-operative sector. Seconded to The Co-operative Group in 2014 to lead the project to set up the Transitional Council, more recently Shelagh led the research and development work for the Council to develop a board-level meaningful holding to account framework.

SaturdayMembershipShine room

Facilitator: John Atherton Co-operatives UK

John is responsible for the membership and events team at Co-operatives UK. His role is to shape

and co-ordinate recruitment, engagement and retention processes, ensuring member are at the heart of Co-operatives UK’s activities. John began his working career supporting community and co-operative organisations in Rochdale, the birthplace of the Co-operative Movement.

Sam Grayston11:45 Banking on strong membership

Sam joined Nationwide Building Society as Senior Manager for Member

Engagement from The Co-operative Group in 2015. His role is to define and shape a compelling member engagement strategy in line with Nationwide’s strategic vision. Sam leads the Member Engagement Team and is spearheading a range of innovative new engagement initiatives.

Mark Robinson-Field10:15 Giving members a voice

Mark has extensive experience of working in co-op membership.

As National Co-operative and Membership Manager at The Co-operative Group, Mark has developed the campaigns and communications that engage their wider membership. He is currently heading up exciting work on member voice as part of the society’s new membership proposition.

Callum Mackay13:45 Creating the world’s biggest coffee morning

Callum has more than six years’ experience working within the charity sector,

with expertise in partnerships between the third and commercial sectors that deliver significant value and drive change. His current focus is on building relationships across retail, technology and FMCG sectors – capitalising on trends and opportunities to create sector leading partnerships.

Natasha Adams15:15 Creating people centred camapaigns

Natasha is a professional campaigner and advocate, with over eight years’

experience co-ordinating NGO campaigns for social and environmental justice. Natasha specialises in activism and believes deeper mass engagement, bottom-up organising approaches and strong social movements are essential to driving change needed to make systems more equitable and sustainable.

SaturdayHuman ResourcesGrow room

Facilitator: Tim Knowles Co-operatives UK

Tim is an expert in employment law, HR policy, employee relations, rewards and

benefits. A qualified solicitor specialising in co-operatives for over 15 years, Tim has unique additional expertise in collective bargaining, recognition and industrial action, and an in-depth understanding of HR policy, reward and benefits strategies. He was appointed a part-time Employment Judge in 2005.

Kate Fielding15:15 Fair and Equal Pay

HR Reward and Policy Manager at Co-operatives UK, Kate

is a HR professional with almost 10 years’ experience in HR policy, reward and employee relations in co-operatives. A chartered member of the CIPD specialising in all things policy, Kate is well placed to provide expert advice, guidance and support on all aspects of the employment journey.

Darren Newman10:15 Fairness in employment

For more than 20 years Darren has specialised in writing, training and advising on employment law issues for public and private sector businesses. He has worked extensively for IDS and LexisNexis and is a former Head of Employment Law and Social Affairs for the Chemical Industries Association. Darren is a Director of In-Company Training Services and consultant editor for XpertHR. He also writes for Equal Opportunities Review.

SaturdayDavid Alcock, Anthony Collins Solicitors John Dalley, Scotmid

Lorna Allcock, Wales Co-operative Centre Silena Dominy, The Southern Co-operative

Umy Amin, Glasgow City Council Sabeena Domun, The Co-operative Group

Karen Arbuckle, Co-operative Alternatives Alan Dootson, Sheffield Co-operativeDevelopment Group (SCDG)

Fernando Aston, UK Engage Laura Dunne, Lincolnshire Co-operative

Jonathan Atkinson, The Carbon Co-op Barbara Farren, Lincolnshire Co-operative

Ian Bain, Heart of England Co-operative Society Mike Faulkner, East of England Co-operative Society

Susan Barguss, The Midcounties Co-operative Paul Ford, The Phone Co-op

Amy Barratt, East of England Co-operativeSociety

Stephen Galjaard, Lincolnshire Co-operative

Di Bateman, The Midcounties Co-operative Gill Gardner, The Co-operative Group

Amanda Beard, The Phone Co-op Julie Gasper, Tamworth Co-operative Society

Kevin Bennett, Chelmsford Star Co-operativeSociety

Helen Gobran, Central England Co-operative

Ian Berry, The Co-operative Group Joe Goddard, The Co-operative College

Claire Bicknell, The Midcounties Co-operative Jess Goodchild, East of England

Jackie Bolton, emh group Simon Gore, Central England

Christian Bone, East of England Co-operativeSociety

Helen Grantham, The Co-operative Group

Alexandra Borghesi, The MidcountiesCo-operative

Emma Harris, Central England Co-operative

John Boyle, The Co-operative Party Charlotte Heywood, Community Energy England

Sarah Bray, emh group Linda Hickey, HF Holidays

Paul Briggs, The Co-operative Group Ross Hodgson, Suma Foods

Tessa Briggs, The Southern Co-operative Dave Hollings, Co-operative and Mutual Solutions

Liz Bunting, National Society of Allotmentand Leisure Gardeners

Emma Howard, East of England Co-operative Society

Gillian Buxton, PGB Consultants Ltd Chris Huggins, East of England Co-operative Society

Jonathan Carey, East of England Co-operativeSociety

David Illingworth, The Co-operative Group

Sue Carvell, Dulas Francis Jakeman, True Food Community Co-op

Laura Champion, The Co-operative Group Neil Johnston, BCRS Business Loans

Nicci Clarke, Central England Co-operativeSociety

Lynne Johnstone, The Co-operative Group

Alison Close, The Co-operative Group Kay Jones, HF Holidays

Donna Coyle, Wales Co-operative Centre Chris Judd, The Co-operative Group

Lee Craggs, Unicorn Grocery Paul Kalinauckas, BCRS Business Loans

Iain Crosbie, Welsh Institute of TherapeuticHorsemanship

Sue Kershaw, Rochdale Boroughwide Housing

Andreea Tudor, The Southern Co-operative Christian Kirkpatrick, National Society ofAllotment and Leisure Gardeners

Tracey Cunningham, Glasgow City Council Rose Klemperer, Anthony Collins Solicitors

Delegates

SaturdayVic Knott, Unicorn Grocery Tracy Roberts, Central England Co-operative

Christina Law, Central England Co-operative Gavin Robertson, Scotmid

Jackie Le Fevre, Magma Effect Emma Robinson, Suma Foods

Heather Lee, Lincolnshire Co-operative Gareth Rogers, Wales Co-operative Centre

Craig Livesey, The Co-operative Group Richard Scott, GreenCity Wholefoods

Richard Livings, Fair Tax Mark Andy Seddon, The Co-operative Group

Beth Lunn, Central England Co-operative Caroline Sellers, The Co-operative Group

Shirley MacGillivray, Scotmid Jane Shields, Sheffield Creative Guild

Caroline Maddox, Central England Co-operative Emma Sidlow, The Co-operative Group

Iwona Malag, GreenCity Wholefoods Tarra Simmons, The Midcounties Co-operative

Jacci Marcus, The Phone Co-op Per Simonsen, The Phone Co-op

Kate Matthews, East of England Co-operativeSociety

Nava Sinnathamby, The Phone Co-op

Allison McDermott, The Co-operative Group Matthew Slater, BCRS Business Loans

Shauni McGregor, The Phone Co-op Suzanna Smith, emh group

John McGuigan, North West Housing Services Rob Smyth, Central England Co-operative

Lisa McNair, Unicorn Grocery Pete Teleha, Suma Foods

Tim Morgan, Shared Interest Emma Thompson, Central EnglandCo-operative

Gail Moss, The Midcounties Co-operative Ellie Thorpe, Lincolnshire Co-operative

Gemma Murphy, Wales Co-operative Centre Joanne Tilley, emh group

Jane Nice, East of England Ellen Tredwin, Chelmsford Star Co-operativeSociety

Marianne O'Brien, The Phone Co-op Sam Turner, Lincolnshire Co-operative Limited

Nia O'Gara, Dulas Helen Warren, True Food Community Co-op

Ann Oldham, Lincolnshire Co-operative Stephanie Webb, Lincolnshire Co-operative

Edafe Onerhime, Open Data Services Britta Werner, Unicorn Grocery

Edward Parker, The Midcounties Co-operative Katey White, The Channel Islands Co-operativeSociety

Dip Patel, The Phone Co-op Gabrielle White, Lincolnshire Co-operative

Mike Pickering, The Midcounties Co-operative Richard Whittaker, Lincolnshire Co-operative

Simon Plunkett, The Co-operative Group Karen Wilkie, The Co-operative Party

Angela Porter, Lincolnshire Co-operativeDevelopment Agency (LCDA)

Claire Williams, Central England Co-operative

Jane Powell, Lincolnshire Co-operative Alan Williams, Unicorn Grocery

Steve Power, UK Engage Hollie Wood, The Co-operative Group

Joyce Pratt, HF Holidays Greg Yeoman, The Channel Islands Co-operative Society

Emily Radley, The Southern Co-operative

Simon Reeves, The Co-operative Group

Karla Richards, Lincolnshire Co-operative

Andrew Richardson, Tamworth Co-operativeSociety

Roland Roberts, BCRS Business Loans

Delegates

Tell the world

#PF16

SaturdayFeedback form

Name: Organisation:

1. How many times have you attended this event?

Once Twice Three or more

2. Which forum(s) did you attend (tick all that apply)?

Comms Finance Governance HR Membership

3. How did you rate this year’s Practitioners Forum?

Excellent Good Neutral Poor Very poor

4. Please rate your satisfaction of the following elements:

Very satisfied

Somewhat satisfied

Neutral Somewhat dissatisfied

Very dissatisfied

Quality and relevance of speakers

Format of five forums with ability to mix and match

Venue and location suitability

Refreshments and catering

5. Please add additional feedback on any of the elements including format, speakers, venue and catering in the box below:

Your feedback is hugely important to us. Our events are only a success if delegates benefit from attending. From the content to speakers to venue, your feedback is crucial to helping us understand which elements have been a success and those with room for improvement.

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SaturdayFeedback form6. To what extent do you agree or disagree with the following statements after attending this year’s Practitioners Forum:

Completely agree

Somewhat agree

Neutral Somewhat disagree

Completely disagree

I have increased my knowledge within one or more forum-specific areas (HR, comms, membership etc)

Learnings from the Practitioners Forum will directly affect how I/my co-operative does business

I have made new or renewed old business contacts

I am better able to promote the co-operative difference

I have learnt more about Co-operatives UK and its role

7. How did you hear about this year’s Practitioners Forum?

Co-operatives UK e-mail

Social media

Word of mouth

Attended previously

Other

8. Would you attend the Practitioners Forum if it was held in the following geographic areas (tick all that apply)?

Scotland North North West

North East

East Midlands Yorkshire South East

South West

Wales

9. Any further comments:

10. Please tick this box if you are happy for your comments to be used for marketing purposes:

Page 2 of 2

ExhibitorsThe Co-operative Bank provides a dedicated current account to charities, co-operatives and social enterprises and a tailored banking service to support larger organisations. We remain the only bank on the UK high street with a clear customer-led Ethical Policy which gives customers a say in how their money is used.

The Co-operative College is an educational charity dedicated to the promotion of co-operative values and principles within co-operatives, communities and society. It aims to do this by: developing co-operators; building capacity; advancing policy; and progressing global co-operation.

At Co-operative Energy we are different. Being a co-operative means you have a say in how the society is run and where the supplied energy comes from. Our aim is to be completely clear and transparent, focusing on our members, customers and long-term sustainability.

Co-operative News has been the voice of the co-operative movement for 145 years. We connect, challenge and champion co-operatives of all sizes across every sector, in print and online. Find out more at: www.thenews.coop

Miles Smith and Co-op Insurance have worked closely together for many years and share the same customer service values and commitment. Miles Smith is dedicated to providing members of the co-operative movement with insurance covers that are fit for purpose and that represent good value

ERS is the UK’s leading election supplier and enjoys a long history of working with the Co-operative Movement. We work to connect members and organisations in a way that creates long term value. Core activities include AGM and proxy voting processes, member-nominated director elections, board and council body elections.

The Phone Co-op is the UK’s only co-operative telecoms provider. Our products and solutions include unified communications, line rental, broadband and fibre, mobiles, and conferencing. With a 30,000-strong customer base we have established ourselves as the provider of choice for ethical consumers.

UK Engage is a nationwide provider of election services for co-operatives and other membership organisations. Our portfolio of multi-channel solutions for elections, ballots and AGMs includes postal and e-voting, candidate nominations and proxy voting. We work with you to ensure your processes are engaging and transparent.

Co-operatives UK is the network for Britain’s thousands of co-operatives. We work to promote, develop and unite member-owned businesses across the economy. From high street retailers to community-owned pubs, fan-owned football clubs to farmer controlled businesses, co-operatives are everywhere and together are worth £34.1 billion to the British economy.

www.uk.coop

Thousands of businesses,one network

Printed by Trafford Media, a worker

co-op member of Co-operatives UK