Practical Soa - Kavis
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19-Oct-2014 -
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Transcript of Practical Soa - Kavis
Selling SOA to the Business
Mike Kavis
Chief Architect
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Discussion Points
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Discussion Points
Lessons Learned
On My Soap Box
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Business Drivers
This initiative will drive substantial stakeholder value by focusing on the following objectives:
Strategic Improve Customer Experience Reduce Time to Market w/current & new products
Operational Enhance Productivity and Efficiency Improve Quality
Financial Control and Manage Costs Enable Revenue Generation
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Golden Nugget #1 – Align SOA w/Business Drivers
Improved Quality
Cost Savings
Increased Sales
Speed to Market
Customer
Satisfaction
B2B, B2C
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Golden Nugget #2 – BPM is the Killer App
Unleash the power of BPMS tools....
Productivity & Control
Visibility & Agility
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Golden Nugget #2 – BPM is the Killer App
Selling SOA as the BPM enabler is like selling....
It's modern It's eye candy
They won't be able to live without it
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Golden Nugget #2 – BPM is the Killer App
Selling SOA without BPM is like selling....
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Golden Nugget #3 – Speak in Business Terms
http://www.youtube.com/watch?v=DEc5zcJQ0l8
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Golden Nugget #3 – Speak in Business Terms
Focus on business benefits....
ROI, Sales, Savings Visibility, KPIs Customer Satisfaction
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Golden Nugget #3 – Speak in Business Terms
Not on the Technology....
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Golden Nugget #3 – Speak in Business Terms
Don't show them architectural diagrams
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Golden Nugget #3 – Speak in Business Terms
Don't get more technical then this....
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Lessons Learned
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Lessons Learned – The Good
Focused on the business
Did our homework
Thorough POC
Strong executive support
Quick Wins
Partnered w/experienced vendor
Already achieving 30% reuse
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Lessons Learned – The Bad
Not enough professional services
Dove in too fast
Scope creep
Underestimated testing
Over aggressive schedules
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Lessons Learned – The Ugly
Forgot to sell IT!!!
Did not establish governance
early enough
Not enough change management
Assumed stack was mature
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High up on my Soap Box
The problem with SOA is not the technology, it is People .....
Unrealistic expectations
Poor project management
No business backing
Technology focused
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Thank You
Checkout my Blog at ITToolbox.com
http://blogs.ittoolbox.com/eai/madgreek OR
Google “Mike Kavis”
No Microsoft products were used in this presentation