Practical and Compliant SMS - NBAA · PDF file– Practical SMS FAA 135: Al Mann, Reynolds...

Practical and CompliantSMS

Neil Brackin – NBAA Domestic Operations Committee

NBAA Convention, Las Vegas, NV| October, 11, 2011

NBAA – Domestic Operations Commitee

• 2011 NBAA DOC SMS Survey:

• Does your Department Utilize a Safety Management System?

- Yes/No – 78/22% (55% < Year) 77%

• What was the predominant reason for SMS development

- Comply with Gov’t Mandate/Company Requirement – 63%

• How did your department develop your SMS

- In-House and/or Outside Templates – 48%

Practical and Compliant SMS

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• 2011 NBAA DOC SMS Survey –

• If no SMS, why not:

– Not enough time or people to do everything required - 40%

– Cost (consultants, manuals, etc.) - 55%

– Confidentiality of SMS documentation - 22%

– We don't operate in countries that currently require an SMS - 48%

– No need, never had an accident - 22%

• Comments:

“……No Benefit……”

“……Too Expensive….”

“……No Guidance…..”

“……No Need……”


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• Goal: Provide Background, Perspective and Examples forDeveloping an SMS for YOUR Operation

• Introduction of Session and Panel:

– SMS Background, IBAC, and Best Practices: Phil Fountain,Fountain and Associates

– SMS Legal Perspective: David Norton, Shackelford, Melton &McKinley

– Practical SMS Small Operator: Lucille Fischer

– Practical SMS Large Operator: Neil Brackin, General Mills

– Practical SMS FAA 135: Al Mann, Reynolds Jet Management

• Question and Answer

• Resources for Completion and Compliance


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SMS Background, IBAC, and Best Practices:

Phil Fountain, Fountain and Associates

NBAA Domestic Operations Committee



SMS Legal Perspective: David Norton,

Shackelford, Melton & McKinley




Practical SMS Small Operator: Lucille Fischer




Practical SMS Large Operator: Neil Brackin,

General Mills




Practical SMS FAA 135: Al Mann, Reynolds Jet

Management




• 3 Citation X Aircraft

• 1500 Flight Hours

• 90/10 Domestic/International

• 17 Personnel

• 121, 135, and 91

• NBAA 60 Year Safe Flying Award 2010

• ISBAO Certified 2005

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General Mills Operations


…..a safety management system acceptable to the State of the

Operator or Maintainer that, as a minimum:

1. identifies safety hazards

2. ensures that remedial action necessary to maintain an

acceptable level of safety is implemented

3. provides for continuous monitoring and regular

assessment of the safety level achieved

4. aims to make continuous improvement to the overall

level of safety

Senior management direct accountability for safety

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ICAO Annex 6 Requirements…


Requires Top Support (Management/Department Leaders)

SUCCESSFUL SMS

Succeeds Bottom Up (Development, Engagement, Participation)

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Key to Success


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Management Support


• Everyone has a role (function or individual):

– Development : IBAC, ISBAO, NBAA

– Implementation : HIT, Timeline

– Benchmarking

• Internal: GMI Engineering / Plants

• External: Target, NBAA, ISBAO

– Execution: Flow-Chart, Annual RA

– Review/Audit: Annual RA, ISBAO

• What WE develop is what WE will do

• Not a Management Directive; Management Supported Culture

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Employee Buy-In


• Compliant

• Anything Involving Hazards, Improvements or Concerns with ourCore Flight Operations: Hazard Report/HIT

• Submitted Completed, Verbally, Email, or other

– Ease of reporting

– Not creating additional work

• Important to have management and legal support

• Incentive to Participate

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Development Goals

Practical and Compliant SMSFlowchart

NotResolved

Evaluate

Safetyconcern,problem,hazard,

occurrence

Re

po

rt

An

aly

ze

Co

rre

ct

Resolved

Implement

Document

Communicate


• Anything Involving Hazards, Improvements or Concerns with ourCore Flight Operations Hazard Report / HIT

• Submitted Completed, Verbally, Email, or other

• Reviewed by SMS Managers

• Analyze

– Utilize Resources Internal/External

– Look for Trends

– Implementation

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Collect and Analyze


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Form 1.3 Hazard Identification and Tracking Form

Date:Describe your concern or the event you observed: Name:

Provide your thoughts on corrective action:

Area belowcompletedby Safety

CommitteeAnalysis required Y/NSummary of Analyses:

Safety Committee review date:Department Director: Date:

Remedial Action Implemented: Date:


• Correction

– Zero Blame but Not a Zero Responsibility

– Focus on the Hazard, Communication, Education but also assureCorrections have been made

• Implementation

– Memo

– Training

– FOM / Policy Change

– Resolved: File for Review

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Correct and Implement


• Evaluate

– Corrective Action having Desired Effects

• Negative or Neutral Effect

– Re-Analyze through SMS Cycle (new resource)

• or

• Documentation

– Memo

– Training

– FOM / Policy Change

– SMS Folder (RIF)

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Evaluate and Document


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Overall Department Safety

Form 1.2 Overall Safety Risk Profile

General Mills Air Transportation

Date of revision 2/10/2011

Overall Exposure of Risk Rating Mitigation Reference

Operation of 3 Citation 750 aircraft within the Americas andEurope.

H M L Overall Department training, use of procedures,and Safety Management System.Medium

Specific Exposure to Risk Rating Mitigation Reference

Operational

Emergency Response System

Governing Operations

Location of Operations

ANS -En-Route

ANS - Terminal

Approach Aids

Weather Information

Weather Extremes

Airports

Technical

Type of Powerplant

Number of Powerplants

Aircraft Systems

Aircraft Avionics

Aircraft Maintenance (Home Base)

Aircraft Maintenance (Other than Home Base)

Human Factors

Flight Crew Qualifications

Maintenance Crew Qualifications

Scheduling Crew Qualifications

Flight Crew Quantity

Maintenance Crew Quantity

Scheduling Crew Quantity

Flight Crew Currency

Maintenance Crew Currency

Scheduling Crew Currency

Company Culture

Fatigue

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