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Riva Collaboration Integration Suite for GroupWise

Aldo ZanoniCEO, Managing Director

Omni Technology Solutions+1 780.423.4200 Ext. 232

[email protected]

TM

Riva Collaboration Integration Engine

• Riva Solution Overview

• Value Proposition

• Policy-based Modules and Reports

• Future Integration Points

• GroupWise Companion

• Customer Impact

• Announcing Riva CRM Integration Strategy

• Demo / Screenshots

Agenda

Value Proposition

• The RivaTM Collaboration Integration Suite for GroupWise allows you to define policies to dynamically and automatically push and update GroupWise content and information (calendar, proxy, address books, signatures, folders, etc.) from a specified source, including third-party applications, to one or multiple GroupWise destinations.

• Integration through eDirectory: Policy destination objects can be one or multiple eDirectory accounts, groups, containers, or GroupWise accounts or post offices.

Solution Overview.

Solution Overview

Solution Overview

• Integrate GroupWise with leading policies connected to third-party Business Process Management solutions

• Seamless flow and automatic update of data based on pre-configured, scheduled or event-monitored policies (one-to-one or one-to-many)

• Ideal third-party collaboration integration platform for Novell accounts (rapid deployment, flexibility, interoperability, security, scalability, reporting)

• Compatible with GroupWise 7 and 6.5. Certain modules require GroupWise 7.

Value Proposition

Value Proposition

1. Dynamic Distribution Lists2. Secure Distribution Lists * 3. Riva Event Monitor *4. Managed Signatures * 5. Common Calendars6. Common Proxy Access7. Common Address Books8. Common Folders9. Create Folder 10. Internet Address Update11. Birthday Reminder12. Password Expiration Reminder Email

Reports:1. Rules Report *2. Proxy Access Report3. GroupWise Archive Path Report4. Shared Calendars Report5. Shared Address Books Report6. Shared Folders Report

Riva Modules and Reports

Riva Policies and Reports

* Requires GroupWise 7

• Riva's CRM / ERP integration strategy for GroupWise allows you to integrate data from virtually any third-party SQL database, CRM, ERP, business process, HR or student management system into GroupWise.

• Key Value: “Bi-directional push of data from virtually any source…to any GroupWise destination based on one-to-one or one-to many policies.”

Future Integration Points


SQL: Virtually any SQL database.

CRM: Maximizer, ACT, GoldMine, Sage, SugarCRM, SalesLogix

Student Registration System: Blackboard, Banner, Moodle

ERP: SAP, Oracle,PeopleSoft


Novell GroupWise

GroupWise Integration Points

Riva is to collaboration......what IDM is to directory services.

Announcing CRM Integration

• Clientless

• Cross-platform server compatibility

• No infrastructure or security changes required

• Transparent to GroupWise and CRM

• Platform for CRM / ERP Integration

• Live address books

Customer Impact

Platform for CRM Integration for GroupWise

GroupWise to Internet

Customer Impact

CRM to Internet

Customer Impact

Internet to GroupWise

Customer Impact

Internal GroupWise

Customer Impact

From: Aldo Zanoni

To: Trevor Poapst

CC: crm:[email protected]

GroupWise Companion

Desktop GroupWise client Companion connects the GroupWise full clients through Riva to third-party SQL databases, CRM and ERP systems to deliver enhanced integration and seamless workflow. Compatible with Linux, Macintosh and Windows workstations.

GroupWise Companion Window

Customer Impact

• Push calendar items (appointments, tasks, notes) from CRM/ERP to GroupWise

• Dynamically create or modify Dynamic GroupWise Distribution Lists based on certain events (hire new employee, reach certain project milestone, employee role changes)

• Push staff work and project schedules, student exams and other database generated info into GroupWise

• Use GroupWise and Riva Companion to send personalised emails to contacts in a CRM / ERP system

Customer Impact

Riva Road Map Priorities

Create additional CRM and ERP integration modules for calendaring, workflow, contacts and email

Integrate Riva's Event Monitor into third-party applications to implement event-driven policy execution

Add GroupWise Companion connectors to integrate email merge and other Companion Applications

Add web-service to allow EMU (Auto-Create), eControl and other Omni applications to consume Riva services

Develop additional policies and reports based on customer requests (on-going)

Provide a Riva SDK for third-party developers


Riva Screenshots

Managing Connections


Managing Riva Policies


Riva Common Calendar Update


Riva Secure Distribution Lists


Useful Riva Links

Riva Home Page

Product Overview

Modules and Reports

Features and Benefits

System Requirements

News and Articles

Documentation

Riva Policies

www.omni-ts.com/integration

www.omni-ts.com/integration/overview.html

www.omni-ts.com/integration/details.html

www.omni-ts.com/integration/features.html

www.omni-ts.com/integration/requirements.html

www.omni-ts.com/integration/news.html

www.omni-ts.com/documentation/messaging/

Questions?For more information on the Riva Collaboration Integration Suite, please contact Omni at +1 780-423-4200 or [email protected]

Contact Us

Aldo ZanoniCEO, Managing Director

Omni Technology Solutions+1 780.423.4200 Ext. 232

[email protected]

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