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MANAGEMENT

PRINCIPLES & PRACTICES

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L

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ITC GRAND MARATHA

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TAJ MAHAL HOTEL

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What is organization?What is organization?

Organization

A consciously coordinated social unit, composed

of two or more people, that functions on arelatively continuous basis to achieve a

common goal or set of goals.

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Situation 1:

A.You have half an hour to complete a particular job.

You have a job to perform.

You know your job.

You have skills for the same

Situation2:

B. You have half an hour to complete a particular job

You have three subordinates

They know the job

They have skills for the same

If they don't complete the job you will be held responsible

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MANAGEMENT

PROFIT

MARKETSHARE

GOODWILL

PRODUCTIVITY

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INPUT

OUTPUT

Organisation

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INPUT

OUTPUT

INPUT

OUTPUT

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Resource Inputs

People

Money

Material

Machine

Methods

Product Output

Finished

Goods

And/or

services

Theenvironment

Supplies

Theenvironment

ConsumesThe organization Creates

Work

Activities

turn

resources

into outputsT

ransformation process

Customer and client feedback

Organization

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MANAGEMENT

Definition:

Henry Fayol: To manage is to forecast and to

plan ,to organise,to command,to coordinate

and to control .

F.W.Taylor:Management is the art of knowing

what you want to do and then seeing that it is

done in the best and cheapest way.

James .A.Lundy:Management is the task of

planning,coordinating,motivating and

controlling the effort of others towards a

specific objectives.

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MANAGEMENT

Definition:

MaryParker Follet: Getting things done through

people .

Peter Drucker:Management is a multipurpose organ

that manage a business and manages managers and

manages workers and work.

Harold Koontz :Management is the creation &

maintenance of an internal environment in an

enterprise where individuals , working in groups can

perform efficiently and effectively towards the

attainment of group goals.

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What Management?What Management?

The attainment oforganizational goals in an

effective and efficient manner through

Four functions

planning,

organizing,

leading, and

controlling organizational resources.

Managers use a multitude of skills to perform

functions

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IM

PORTANCE MANAGEMENT IS A DYANAMIC LIFEGIVING ELEMENT

IN AN ORGANISATION, WITHOUT IT THE RESOURCES

OF PRODUCTION REMAIN MERE RESOURCES ANDNEVER BECOME PRODUCTION

(PETER DRUCKER)

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MANAGEMENT

Nature:

Combination ofart and science

Goal oriented Universal

Integrativeforce

Social process

Multidisciplinary

Continuous process

Intangible

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Management Art or Science

Management as a science

Systematic body of Knowledge

Universal principles

Scientific Enquiry and

Experiments

Cause and Effect Relationship

Test of validity and

predictability

Management as an Art

Personalised

Creativity

Improves through practice

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MANAGEMENT

Scope:

UNIVERSAL

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MANAGEMENT

Objective:

Organisational Personal

Social

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OBJ

ECTIVES ORGANISATIONAL (Profit, Growth

&Goodwill)

PERSONAL (Fair Remuneration,Reasonable Working Condition, Opportunity

for learning and Growth, Empowerment)

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SOCIAL OBJECTIVE

Quality of goods and services

Honest and prompt payment of taxes

Conservation of environment and

natural resources

Fair Dealings with Suppliers, Dealers and

Competitors

Preservation of ethical values

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ROLE AND IMPORTANCE OF MANAGEMENT

Achievement of goals

Ethical growth of society

Minimisation of cost

Optimum utilisation of resources

Generation of employment

Survival and growth

Development of nation

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HUMANRESOURCEHUMANRESOURCE PRODUCTIONPRODUCTION

FINANCEFINANCEMARKETINGMARKETING

Business Management

INFORMATIONTEC

HNOLOGY

SCOPE OF MANAGEMENT

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Management FunctionsManagement Functions

ManagementManagement

FunctionsFunctions

PlanningPlanning OrganizingOrganizing

LeadingLeadingControllingControlling

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Management Functions (contd)

Planning

A process that includes:

Defining goals,

Establishing strategy,

Developing plans to coordinate

activities.

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Management Functions (contd)

Organizing

Determining :

what tasks are to be done,

who is to do them,

how the tasks are to be grouped,

who reports to whom,

and where decisions are to be made.

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Management Functions (contd)

Leading

A function that includes:

Motivating employees

Directing others

Selecting the most effective communication channels, Resolving conflicts.

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Management Functions (contd)

Controlling

Monitoring activities to ensure they are

being accomplished as planned and

correcting any significant deviations.

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Management Skills

Technical skills

The ability to apply specialized

knowledge or expertise.

Human skillsThe ability to work with, understand,

and motivate other people, both

individually and in groups.

Conceptual Skills

The mental ability to analyze and diagnose

complex situations.

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Mintzbergs Managerial Roles

(contd)

E X H I B I T 11 (contd)E X H I B I T 11 (contd)

Source: Adapted from The Nature of Managerial Workby H. Mintzberg. Copyright 1973 by H.

Mintzberg. Reprinted by permission of Pearson Education.

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15/03/2011 Developed by Velma E. McCuiston - The

University of Tampa

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Organizational Performance

Attainment of organizational goals in an efficient andeffective manner

2nd half of

definition of

managementThe Process of Management

0