PowerPoint Presentation - Diversity Best Practices · 2 Major Keynote Breakfasts ... Social Media...
Transcript of PowerPoint Presentation - Diversity Best Practices · 2 Major Keynote Breakfasts ... Social Media...
2017#NALCWest
#NALCWest
Round 2 Track A:EMERGING ERG (0-3 YEARS): Effectively Market the Value of
ERGs to Your Company
FACILITATOR:Ben Delk / Equality Programs Manager / Salesforce
PRESENTER:
Michelle Clark / Senior Product Manager / Cox Automotive/Kelley Blue Book (Co-Chair, Women with Drive)
Linda Rodezno / Contact Center Manager / Progressive Insurance (Vice Chair, Latino ERG)
Ben Delk
Global Equality Programs Manager
@BenjaminDelk
Our Path to the Age of Equality
Equal EducationEqual Pay Equal OpportunityEqual Rights
Equal Opportunity
Abilityforce BOLDforce Earthforce Latinoforce Outforce
Asiapacforce Southasiaforce Vetforc e
Women’s Network
2017#NALCWest
Michelle ClarkSenior Product ManagerCox Automotive/Kelley Blue Book (Co-Chair, Women with Drive)
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Launching Women with Drive at Kelley Blue Book
• Grass Roots Effort
• Specific People Connecting
• Clear Mission
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Set the foundation:
Know the ‘Why’
Recognize the Nature of the Work
Then Develop Strategies
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Strategy 1: A Consistent Message
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Strategy 2: Frame the Diversity Conversation in an Uplifting way
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Strategy 3: Cultivate your organization’s influencers at every level
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Strategy 4: Create Positive Momentum via Demonstrated results
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What we’ve done in the past year
2 Major Keynote Breakfasts
1 Women in Leadership Panel
Hidden Figures Private Screening & Diversity Discussion
5 Career Ownership Workshops
Who we’ve touched
~5% of the Irvine Population has Volunteered
>40% of the Irvine Population has Participated
Results by the Numbers
2017#NALCWest
Linda RodeznoContact Center ManagerProgressive Insurance (Vice Chair, Latino ERG)
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Reaching a Remote Workforce:
How ERGs can create engagement
anytime, anywhere
• Founded in 1937 & based inCleveland, OH
• 4th largest auto insurer in the country
• 31,000+ employees in 50 states; 30% are in Ohio
• Large populations in CA, CO, FL, AZand TX (1000 – 4500 per state)
• Populations in other states rangefrom 20 – 500 employees.
WHO WE ARE
OUR EMPLOYEE RESOURCE GROUPS
• ERGs began in Cleveland
• Branched out to large sites
• PAAN, PLANetA, LGBT+, & AANET established regional boards
• Regional boards required minimum membership of 15 people; limited to large sites
REMOTE OUTREACH
MULTI-FACETED REMOTE ENGAGEMENT
Technology
Communications
Localengagement
Live streamed events VideosWebinars / Skype
ERG SharePoint sites E-newslettersSocial Media
ERG AmbassadorsAll-ERG CoordinatorsCouncil promotion ofERGs
AMBASSADOR PROGRAM
• Represents a specific ERG in a business or geographic area
• Target events that benefit Progressiveand the ERG’s goals
• Coordinates with ERG board & workswith local business leaders
AMBASSADOR BENEFITS
For the ERG• Localized presence
• Develop future board leaders
• Provides ERG greater reach
• “Grass roots” D&I growth
• Increases ERG engagement
• Taps into employees’ interests
For the Ambassador• Leadership opportunity
• Develop additional skills
• Recognition – locally & nationally
• Networking across the organization
• Examples to share in interviews forpromotions or ERG board roles
All-ERG Coordinator
• Growth in ambassadors = potential for over-programming
• One person to coordinate ambassadors in a state/business area
• Promotes overall ERG engagement
• Connects across business areas
• Started with four states; now in eleven
RESULTS• Growth in ERG membership
& engagement
• Local mid-level manager engagement
• Positive cultural impact- Quality & Customer Focus- Empowerment- Engagement- Leadership
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Dec-12 Dec-13 Dec-14 Dec-15 Dec-16
ERG Members
QUESTIONS?
#NALCWest
Round 2 Track A:EMERGING ERG (0-3 YEARS): Effectively Market the Value of
ERGs to Your Company
FACILITATOR:Ben Delk / Equality Programs Manager / Salesforce
PRESENTER:
Michelle Clark / Senior Product Manager / Cox Automotive/Kelley Blue Book (Co-Chair, Women with Drive)
Linda Rodezno / Contact Center Manager / Progressive Insurance (Vice Chair, Latino ERG)