PowerPoint Presentation · articles, chatter groups, yammer groups) Chris Cassell, CPTM ......
Transcript of PowerPoint Presentation · articles, chatter groups, yammer groups) Chris Cassell, CPTM ......
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Judi Bader, CPTM Chris Cassell, CPTMMandi Soderlund, CPTM
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Portfolio Rationalization
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What percentage of your learning programs are custom-developed for your organization?
A. >75%
B. 50-74%
C. 25-49%
D. <25%
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Portfolio Rationalization
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SITUATION:
Arby’s new product testing is used to identify new
products that have the potential to be introduced on
the annual marketing calendar.
SOLUTION:
Custom work completed with cross-functional team
to develop and deploy content to field operators.
Judi Bader, CPTMSenior Director of Learning
Arby’s Restaurant Group
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What percentage of your learning programs are provided through external resources?
A. >75%
B. 50-74%
C. 25-49%
D. <25%
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Portfolio Rationalization
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SITUATION:
Request for corporate staff resources program,
focusing on people managers. Topics include:
coaching, talent development, employee life cycle,
providing feedback, etc.
SOLUTION:
Leverage external resources to source content.
Mandi Soderlund, CPTMManager, Great Clips University
Great Clips, Inc.
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What percentage of your learning programs are delivered through informal mechanisms?
A. >75%
B. 50-74%
C. 25-49%
D. <25%
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Portfolio Rationalization
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SITUATION:Large volume of constantly changing information on
software releases, updates, databases, problems
and internal policies and procedures
SOLUTION: Informal training through user generated content
(product and workflow demos, knowledge base
articles, chatter groups, yammer groups)Chris Cassell, CPTM
Support Learning and Development ManagerAllscripts
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What percentage of your learning programs are achieving an ROI on their development, delivery and maintenance?
A. >75%
B. 50-74%
C. 25-49%
D. <25%
E. I don’t know
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Portfolio Rationalization
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SITUATION:
Discovered a new way to present our
Service Culture rally calendar
SOLUTION:
Eliminate – Stopped producing hard copy
calendars. Found alternative method for
making similar content available. Judi Bader, CPTMSenior Director of Learning
Arby’s Restaurant Group
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Mandi Soderlund, CPTM
• Great Clips
Judi Bader, CPTM
• Arby’s
Chris Cassell, CPTM
• Allscripts
Amy DuVernet, CPTM
• Training Industry
Marisa Shapiro, CPTM
• Training Industry