EDITOR’S NOTE

DVS, Strategic Planning Division, TM │ 1

Tourist

Arrivals

4,233,455

(-36.8%)

Per Capita

Expenditure

RM 2,964.5

(-7.4%)

Per Diem

Expenditure

RM723.0

(+35.5%)

Total

Expenditure

RM12,549.9 mil.

(-41.5%)

Average

Stay

4.1 nights

(-1.9 nights)

SALE

HIGHLIGHTS

For the period of January-March 2020, Tourist Arrivals to

Malaysia recoded a negative growth of -36.8% over the same

period last year to 4.2 million. The largest plunge in tourist

arrivals occurred in March with -71.3% to 671,084 compared

to 2,334,613 in 2019.

Declining trends were recorded almost for all markets such as

Singapore (1.54 mil., -41.3%), Brunei (135,412, -57.6%), Thailand

(331,417, -32.3%), China (401,067, -52.4%) and United Kingdom

(62,947, -32.2%). This is mainly due to the pandemic Covid-19

crisis that occurred in the beginning of the year.

In tandem with the negative growth of Tourist Arrivals, the

Total Tourist Expenditure decreased by -41.5% to RM12.55

billion.

All markets showed downward trends such as Indonesia (RM

1.93 bil., -31.7%), South Korea (RM 504.0 mil., -39.6%), Taiwan

(RM 248.9 mil., -38.90%) and UK (RM 300.2 mil., -37.9%).

In addition, there was a huge change in travelling behaviour.

Based on DVS survey, tourists tend to shorten their trips with

the Average Length of Stay (ALOS) recorded negative

growth particularly tourists from European markets with their

ALOS dropped -2.0 nights to 6.0 nights. Their activities were

limited within nearby areas; hence, most of expenditure

components recorded significant negative growths.

DATO’ HJ. ZAINUDDIN BIN ABDUL WAHAB

Senior Director, Strategic Planning Division

January February March

2,164,459

1,397,912

671,084

*(-1.4%)

*(-35.5%)

*(-71.3%)

*( ) indicates growth compared to 2019**( ) indicates growth compared to previous month 2020

**(-

35

.4%

)

**(-

52

.0%

)

1 st QUARTER ARRIVALS

2 │ DVS, Strategic Planning Division, TM

20 SELECTED MARKETS

JAN-MAR

2019

JAN-MAR

2020GROWTH (%)

JAN-MAR

2019

JAN-MAR

2020VARIANCE

JAN-MAR

2019

JAN-MAR

2020GROWTH (%)

JAN-MAR

2019

JAN-MAR

2020GROWTH (%)

JAN-MAR

2019

JAN-MAR

2020GROWTH (%)

SINGAPORE 2,626,125 1,541,591 -41.3 2.2 2.1 -0.1 1,085.1 834.0 -23.1 2,349.0 1,751.5 -25.4 6,168.8 2,700.1 -56.2

THAILAND 489,351 331,417 -32.3 4.1 2.9 -1.2 420.4 577.3 37.3 1,740.5 1,674.2 -3.8 851.7 554.9 -34.9

INDONESIA 924,916 701,142 -24.2 5.5 3.7 -1.8 552.2 745.7 35.0 3,063.4 2,759.2 -9.9 2,833.4 1,934.6 -31.7

BRUNEI 319,024 135,412 -57.6 2.5 2.8 0.3 877.3 760.1 -13.4 2,217.3 2,128.4 -4.0 707.4 288.2 -59.3

VIETNAM 84,136 63,367 -24.7 5.2 3.5 -1.7 589.2 798.1 35.5 3,038.6 2,767.8 -8.9 255.7 175.4 -31.4

CHINA 841,800 401,067 -52.4 6.1 5.8 -0.3 726.6 775.8 6.8 4,411.1 4,499.5 2.0 3,713.3 1,804.6 -51.4

JAPAN 104,049 73,154 -29.7 6.4 6.0 -0.4 642.9 695.0 8.1 4,113.4 4,169.9 1.4 428.0 305.0 -28.7

SOUTH KOREA 186,827 118,571 -36.5 6.2 4.9 -1.4 715.6 870.8 21.7 4,463.3 4,250.4 -4.8 833.9 504.0 -39.6

TAIWAN 95,800 59,750 -37.6 5.4 4.7 -0.7 790.5 882.2 11.6 4,254.3 4,165.7 -2.1 407.6 248.9 -38.9

INDIA 157,690 153,727 -2.5 6.8 6.8 0.0 696.4 705.2 1.3 4,712.6 4,795.6 1.8 743.1 737.2 -0.8

SAUDI ARABIA 17,438 23,240 33.3 10.1 9.2 -0.9 1,097.0 1,179.2 7.5 11,069.0 10,802.3 -2.4 193.0 251.0 30.1

CANADA 25,934 16,405 -36.7 7.1 5.5 -1.6 617.9 768.6 24.4 4,415.6 4,248.1 -3.8 114.5 69.7 -39.1

U.S.A. 68,812 48,208 -29.9 7.2 5.6 -1.6 623.6 706.8 13.3 4,506.2 3,971.4 -11.9 310.1 191.5 -38.3

AUSTRALIA 89,399 72,047 -19.4 6.1 5.3 -0.9 732.5 836.3 14.2 4,483.3 4,398.3 -1.9 400.8 316.9 -20.9

SWEDEN 10,999 9,215 -16.2 7.0 4.8 -2.2 631.0 854.8 35.5 4,416.7 4,127.0 -6.6 48.6 38.0 -21.7

UK 92,789 62,947 -32.2 8.5 6.5 -2.0 614.8 731.8 19.0 5,212.0 4,769.0 -8.5 483.6 300.2 -37.9

NETHERLANDS 17,486 14,264 -18.4 8.4 6.2 -2.2 487.4 578.6 18.7 4,107.8 3,607.4 -12.2 71.8 51.5 -28.4

FRANCE 35,384 28,017 -20.8 8.9 6.1 -2.8 486.1 638.7 31.4 4,316.0 3,887.5 -9.9 152.7 108.9 -28.7

GERMANY 39,221 27,210 -30.6 8.5 6.9 -1.7 496.7 548.2 10.4 4,234.5 3,761.3 -11.2 166.1 102.3 -38.4

OTHERS 469,050 352,704 -24.8 7.9 6.5 -1.3 693.6 811.2 17.0 5,449.0 5,293.4 -2.9 2,555.8 1,867.0 -27.0

GRAND TOTAL 6,696,230 4,233,455 -36.8 6.0 4.1 -1.9 533.6 723.0 35.5 3,201.8 2,964.5 -7.4 21,439.8 12,549.9 -41.5

COUNTRY OF NATIONALITY

TOURIST ARRIVALS AVERAGE LENGTH OF STAY (NIGHT) AVERAGE PER DIEM EXPENDITURE (RM) AVERAGE PER CAPITA (RM) TOURIST RECEIPTS (RM MIL.)

Tourist Arrivals Total ExpenditurePer Capita

Expenditure Average Stay

5 MAIN MARKETS

DVS, Strategic Planning Division, TM │ 3

MODE OF TRANSPORT (SHARE)

(+/- p.p.) = Indicates 2020 / 2019 Percentage Point Difference

LAND

53.1%(- 3.9 p.p.)

AIR

38.3%(+1.4 p.p.)

SEA

7.3%(+2.5 p.p.)

RAIL

1.3%(-0.1 p.p.)

Holiday

75.7% (+13.8 p.p.)

MAIN PURPOSE OF VISIT

V.F.R.

10.0% (-6.6 p.p.)

Shopping

4.0% (-9.8 p.p.)

*Medical

2.6% (N/C)

Honeymoon

1.7% (+0.8p.p.)

Education

0.9% (+0.4 p.p.)

(+/- p.p.) = Indicates 2020 / 2019 Percentage Point Difference

V.F.R. = Visit Friends and Relatives │ M.I.C.E. = Meetings, Incentives, Conventions and Exhibitions

*Medical = Starting 2020, Health Treatment (2019) has been expanded to Medical and Wellness

EXPENDITURE COMPONENTS (VALUE)

Shopping

RM4,442.7 mil.(-37.0%)

Accommodation

RM2,949.2 mil.(-42.7%)

F&B

RM1,819.7 mil.(-23.5%)

Local

Transportation

RM903.6 mil.(-44.5%)

TAXI Organised Tours[1]

RM602.4 mil.(-50.7%)

HOTEL

International

Airfares[2]

RM577.3 mil.(-50.1%)

Entertainment

RM564.7 mil.(+5.4%)

Medical

RM338.8 mil.(-71.8%)

Domestic Airfares

RM175.7 mil.(-75.2%)

Fuel

RM12.5 mil.(-80.5%)

Sports

N/A

Others

RM163.1 mil.(-49.3%)

[1] On-site Bookings │ [2] Malaysian Carriers │ (+/ - %) = Indicates 2020 / 2019 Percentage Growth │ **N/A indicates Non Available

EXPENDITURE COMPONENTS (SHARE)

Shopping

35.4%(+2.5 p.p.)

Accommodation

23.5%(-0.5 p.p.)

F&B

14.5%(+3.4 p.p.)

Local

Transportation

7.2%(-0.4 p.p.)

TAXI Organised Tours[1]

4.8%(-0.9 p.p.)

HOTEL

International

Airfares[2]

4.6%(-0.8 p.p.)

Entertainment

4.5%(+2.0 p.p.)

Medical

2.7%(-2.9 p.p.)

Domestic Airfares

1.4%(-1.9 p.p.)

Fuel

0.1%(-0.2 p.p.)

Sports

**(N/C)

Others

1.3%(-0.2 p.p.)

[1] On-site Bookings │ [2] Malaysian Carriers │ (+/ - p.p.) = Indicates 2020 / 2019 Percentage Point Difference │ **N/C indicates Non Comparable

SHOPPING INFORMATION

Total Shopping

Expenditure

RM4.44 bil.

-37.0%

Per Capita Shopping

Expenditure

RM1,049.4

-0.4%

POPULAR SHOPPING ITEMS

Foodstuff

96.5%(+14.6 p.p.)

Chocolates

35.7%(+4.7 p.p.)

Shoes

24.9%(-19.3 p.p.)

Handicrafts/So

uvenirs

62.7%(-19.6 p.p.)

Cosmetics

20.8%(-31.1 p.p.)

Apparels/

Clothes

70.3%(-9.0 p.p.)

(Multiple Response) │ (+/ - p.p.) = Indicates 2020 / 2019 Percentage Point Difference

TOP SHOPPING LOCATION

KLIA/klia2

38.6%(+18.7 p.p.)

Midvalley

26.4%(+24.0 p.p.)

BB-KLCC

65.8%(-1.8 p.p.)

Petaling Street

30.8%(+9.1 p.p.)

Langkawi

27.7%(+18.7 p.p.)

PESONA

RAJA

SEHARI

HARI-HARIKEDAI EMAS

Jalan T.A.R

21.3%(+14.4 p.p.)

PETALING STREET

Business

1.4% (0.0p.p.)

M.I.C.E

1.5% (+0.3 p.p.)

4 │ DVS, Strategic Planning Division, TM

Own

ExperienceInternet

82.5%(-1.2 p.p.)

71.0%(-16.6 p.p.)

66.4%(+3.6 p.p.)

24.5%(+3.5 p.p.)

16.6%(-21.3 p.p.)

19.0%(-49.7 p.p.)

SOURCE OF INFORMATION

Multiple Response │ (+/ - p.p.) = Indicates 2020 / 2019 Percentage Point Difference

Search

Engines

25.0%(+1.6 p.p.)

Social Media

17.5%(+2.1 p.p.)

Travel

Review

17.1%(+0.4 p.p.)

Travel

Blogs

5.8%(+1.4 p.p.)

Single Response │ (+/ - p.p.) = Indicates 2020 / 2019 Percentage Point Difference

MAIN ACTIVITIES ENGAGED

Nightlife

41.9%(+20.7 p.p.)

Visiting

Historical

sites

49.6%(+21.3 p.p.)

Visiting

Island &

Beaches

44.2%(-4.5 p.p.)

Visiting

Museum

38.5%(+9.5 p.p.)

Swimming

33.5%(-8.2 p.p.)

Cultural

Events &

Festivals

25.8%(+17.0 p.p.)

Multiple Response │ (+/ - p.p.) = Indicates 2020 / 2019 Percentage Point Difference

ARRIVALS TO SELECTED ASEAN COUNTRIES

The Malaysia Tourism Performance Fast Facts presents the findings from face to face interviews (conducted daily during workingdays) by Tourism Malaysia Research Officers at selected main exit points in the country. The report is produced quarterly and aimsto identify and provide the tourism profile of foreign tourists in terms of socio-economic and behavioural characteristics; travellingpatterns; market segments and potential target markets; and economic impact of different groups of foreign tourists. The reportcan be downloaded from MyTourismData Portal or http://mytourismdata.tourism.gov.my/.

ALL RIGHTS RESERVED. No portion of this publication may be reproduced in whole or part without the written permission of thepublisher. While every care is taken in the preparation of this report, Tourism Malaysia can't be held responsible for any inaccuracy,omission or alteration that may occur.

Source : Ministry of Tourism & Sports, Thailand │ BPS [Badan Pusat Statistik Indonesia] │

Respective NTO’s

BREAKDOWN OF INTERNET

Travel

Guide

CO

UN

TRY

TOTAL ARRIVALSN/A

2.61 mil -30.6%

2.66 mil -43.3%

3.69 mil -18.1%

4.23 mil -36.8%

6.69 mil -

38.0%

PHI

INA

VIE

SIN

MAL

THA

Friends & Relatives

Who Visited

Malaysia

Friends & Relatives

Living in Malaysia

Travel Guide

BookAirlinesWebsites

14.9%(-4.0 p.p.)

Online Travel

Providers

12.3%(-5.4 p.p.)

2

3

1

4

5

6

Total Tourist Arrivals (Rank)

Sightseeing

in Cities

92.5%(+5.5 p.p.)

Shopping

84.3%(-3.1 p.p.)

VIE

SIN