Powering Network Rail with the Oracle Business Intelligence Platform

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/ Powering Network Rail with the Oracle Business Intelligence Platform Antony Brown – Head of Finance & BI Systems Network Rail 12 Jun 2022 1

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Powering Network Rail with the Oracle Business Intelligence Platform. Antony Brown – Head of Finance & BI Systems Network Rail. Program Agenda. Network Rail – background in brief Our Vision Where does BI fit into the mix Our data and information Our journey since last year Key learnings. - PowerPoint PPT Presentation

Transcript of Powering Network Rail with the Oracle Business Intelligence Platform

Page 1: Powering Network Rail with the Oracle Business Intelligence Platform

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Powering Network Rail with the Oracle Business Intelligence PlatformAntony Brown – Head of Finance & BI Systems

Network Rail

19 Apr 2023 1

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ProgramAgenda

• Network Rail – background in brief

• Our Vision

• Where does BI fit into the mix

• Our data and information

• Our journey since last year

• Key learnings

NETWORK RAIL

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Helping Britain run better

Run, maintain and develop Britain’s railwaysBuilding a safer, smarter, bigger,greener network – every day

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A success story – we took responsibility for Britain’s Railway in 2002

Investment has enabled us to cut the cost of running the railway by 44% in the last decade at the same time as improving punctuality…

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03/04 04/05 05/06 06/07 07/08 08/09 09/10 10/11 11/12 12/13

Co

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Passenger trains arriving on timeControllable operating costs per train mile (2012/13 prices)

… allowing over 500 million more people to get to their destination on time than when Network Rail was created

Source: Network Rail Annual Reports

79.2%

2002/03

90.9%

2012/13

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The big picture – Today…

1.320,000

37,000

100

miles of track

million tonnesof freight

bridgesand tunnels

billionjourneys

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A growth industry

Road to rail replacement

Expanding rail usage market

Freight demandis up

Passenger volumehas increased

In the next 5 yearsIn the last 10 years

14%60%50% 22%

Source: ORR long-term regulatory statement July 2013

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Our Purpose• To generate outstanding

value for customers and taxpayers

We work in control periods

• Fixed periods of regulatory agreed funding in return for specific outputs

Our vision – Leading Railway in Europe

NETWORK RAIL

“A better railway for a better Britain”

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Where does BI fit into the mix?

Given the Key challenges• Government under pressure to reduce level of funding• Increase Capacity • To cater for demand growth in Passenger & Freight Traffic• Enhancing & renewing an aging Network• Whilst not just running but improving train performance• And reducing Operating Costs

We need to deliver more for less - We are striving to become more intelligent as a business.

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Why is data important to Network Rail?

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Network Rail is a business which relies on fact based decision making.

Capturing and storing all this data is great, but data is not information…

We collect, store and manage, petabytes and petabytes of data for this purpose.

As technology has advanced so has the ability to capture, manage, process and correlate huge quantities of data

We are capturing it at an alarming rate – 90% of the worlds data has been created in the past 2 years

Where do we capture data?

Assets

Timetable

Supply Chain

Measurement Train

Train Performance

Track Inspection

Intelligent Infrastructure

Corporate Offices

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Over 1,100 transactional / source systems

3 major warehouses

► Corporate Services

► Asset Management

► Network Operations

Combining to create our corporate information model

Our BI Strategy (in a picture)

AssetManagement•Maintenance•Condition Monitoring •etc

NetworkOperations•Time Table•Access•Signalling•etc

Corporate Services•Finance•Supply Chain•Procurement•HR•Projects•etc

Extract Transform & Load

BI Server

A high level view

NETWORK RAIL

…so what is information?

“Data processed in such a way that it is to be meaningful to the person who receives it”

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• Implemented across all Corporate Support service functions

• Upgraded to 11g (new visualisations, new functionality)

• Introduced mobility

• ORBIS – Asset Data Store (in it’s infancy)

• MDM – a common data dictionary

Last year – our OBIEE footprint

Successes

Headcount Reduction:

22 staff

Headcount Reduction:

22 staff

Time saved in the production of information:

2-3 days per period saved

Time saved in the production of information:

2-3 days per period saved Total Financial benefit to date = c£4mTotal Financial benefit to date = c£4m

Data Quality / Accuracy improvements

Less time spent fault finding

Data Quality / Accuracy improvements

Less time spent fault findingSupplier insight resulting in

contractual savings c£2m p.aSupplier insight resulting in

contractual savings c£2m p.a

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It was exciting… and let’s go back to the personKey success factor – user adoption rates?

Projected Actual

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Our progress 6 months into the year

The problem?

It’s not the technology… It’s all to do with the business change.

A dose of the truth…

- The author / consumer engagement

- Ease of access

- Speed to market

- Lack of a recognised capability

- Mobile was ok but provided limited benefits

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What we’re doing about it.

Done• Established recognised core capability• BI minor enhancements fund• Agile factory delivery mechanism• Real mobilityAre Doing• Working across the enterprise to shape and implement a target

organisation model.• Changing to role based access model• Targetting audiences with robust roll out plans

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Additions to the data model

Data Model Deployments / Release Activity

Oct-13 May-14 Jul-14 Aug-14 Sep-14 Nov-14

11g upgrade R4.5 R4.6 R4.7 R4.8

HR Employee additions HR Role mapping HR Competency Data - part 2HR Recruitment Finance customer details HR Learning DataFinance improvements Finance TABS mappingBlanket Pending AgreementsHR Improvements HR Competency Data - part 1OBIEE Patch Payroll cost DataStabilisation workS4CS Data Horizon Data

Investment Analytics Data improvementsUsage Data ImprovementsCAFUCM Data

Provides the ability to identify underutilisation of

training resource. Potential benefit circa

£800k per annum

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HR Generalist Dashboard

The HR Generalist Dashboard officially becomes a live dashboard product on Monday 29th

September 2014 for the following users in the HR function (122 employees in total)Lead Human Resources Business Partners Human Resources Business Partners Human Resources

Administrators

Senior Human Resources Business Partners Human Resources Business Partner Supports HR Resource

Assistants

The dashboard allows self-service access to almost real-time (previous night) data and analysis across the following subject areas – from Network Rail Corporate results right down to an Individual Organisation within a Cost Centre :

•Employee & Contingent Employee Headcounts, Breakdown of Assignment Statuses and Volumes of New Starters.•Transfers & Movements Analysis broken down into Position and Grade Changes.•Leavers by Involuntary & Voluntary, Performance Rating, Leave Reason and Key Player Retention.•Active Vacancies by Type & Live Applicants by Status. Offers and Internal/External Hires.

•Oracle Absence (including Sickness Absence), Absence categories and breakdown of other leave types. Records of Medical Consultations &

Limitations.•Training Course Bookings and Delegate statuses, including eLearning.•Average Salaries by Grade for Role Clarity staff, Average HQ Special and Total Ex-Gratia payments by Period through Oracle Payroll.•Diversity & Inclusion metrics including employee demographics by protected characteristics. Analysis by People Managers, Starters, Leavers and applicants at different stages of the Recruitment process.

A separate communication will be sent to those affected employees prior to go live advising how they can access the new reports/dashboards and some guidance on how to use them effectively.

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HR Analytics – Latest Usage Stats

P11 P12 P13 P1 P2 P3 P4 P5 P6

505457585756536064

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Total Unique Users per Period

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P6

• Period 6 saw increases in total logins and unique users to take both metrics to their highest levels to date. It is anticipated both figures will increase significantly in P7 with the go live of the HR Generalist dashboard.

Total Logins by Period# 300

P11 219P12 184P13 227 250

P1 191P2 198P3 202 200

P4 241P5 238

P6 245 150

Total Unique Users per Period#

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In summary

• A challenging year• Mistakes were made and lessons learnt• New delivery approach adopted and paying dividends• Roll out more targetted

Key take-away’s • Don’t simply focus on the technology• Don’t underestimate the amount of business change

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Questions…