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Four Pillarsof CMP

1. System Health & Availability– Single view into both Voice & Data assets– Root Cause Analysis

• Dependency Trees, Contextual Monitoring• 360-degree view, Tier-1 and Tier-2

troubleshooting at-a-glance

2. Performance/Resource Utilization– Capacity Monitoring and Trending

3. Voice Quality (RTCP) Metrics– Trace route & IP Network Visibility– Automated Category (user community)

creation– Enhanced CDR linkage

4. Troubleshooting Tools– Remote Application Proxy, Connection

Broker– Saved List Trace, File Transfer, Secure

Chat

• Local RIG• Local Dashboard• Connection to SPS NOC

Thank You

888.777.7280Strategic Products and Services

spscom.com