Power Point Gap Qbr
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12/10/09 RETEC QBR WORKBOOK 2008 Q-2 Q-3 Q-4
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12/10/09
RETEC
QBR WORKBOOK
2008
Q-2 Q-3 Q-4
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TABLE OF CONTENT
1………………………………………………...QBR Letter
2………………………………………………...Quartly Review Q3/Q4
3…………………………………………………Recalls
4…………………………………………………PM Completion
5…………………………………………………SLA Q3
6…………………………………………………SLA Q4
7…………………………………………………IVR Questions
8…………………………………………………NTE Clarifications
9………………………………………………....Q2 Review
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1
QBR LETTER
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2
QUARTLY REVIEW
Q3 & Q4
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3
RECALLS
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4
PM COMPLETION
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5
SLA STATUS
Q3
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6
SLA STATUS
Q4
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7
IVR QUESTIONS
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8
NTE CLARIFICATIONS
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9
Q2
REVIEW
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