Level 3 IT BTEC National Diploma 1

POWERPOINT GAME/QUIZ

By Alejdin Braka

12/10/2012

Level 3 IT BTEC National Diploma 2

COMMUNICATION

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You will get five different questions on communication in this part of the questionnaire...

Level 3 IT BTEC National Diploma 3

QUESTION 1How should you contact someone formally

when your in need of a quick reply?A. Letter

B. Email

C. Message (Text/SMS)

D. Phone call

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Level 3 IT BTEC National Diploma 4

QUESTION 2What is effective communication?A. Clear and loud

B. Calm and peaceful

C. Shouting and screaming

D. Peaceful and loud

Write your answer here:

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Level 3 IT BTEC National Diploma 5

QUESTION 3What is effective speaking?A. Formal and factual

B. Body language, active listening and feedback

C. Interference

D. Consideration of age, sex and ethnicityWrite your answer here:

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Level 3 IT BTEC National Diploma 6

QUESTION 4What is body language?

A. To show understanding and communicate through non verbal communication

B. To offend someone

C. To translate

D. To show someone that you respect them

Write your answer here:12/10/2012

Level 3 IT BTEC National Diploma 7

QUESTION 5How should you use body language when in a meeting

with people from other ethnicity and race?A. Use the same body language as you would usually

use

B. Consider peoples ethnicity and minimise body language

C. Use more body language to try make yourself more understandable

D. Understand some people might get offended, so try to use body language in non offensive way

Write your answer here:

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Level 3 IT BTEC National Diploma 8

TYPES OF QUESTIONS AND TEAM COMMUNICATION

These next 5 questions will test you on what

and how questions are used in interviews and

team work...

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Level 3 IT BTEC National Diploma 9

QUESTION 1What is an open ended question?

A. A normal question

B. A question with no right or wrong answer

C. A question with a limited answer

D. A rhetorical question

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Level 3 IT BTEC National Diploma 10

QUESTION 2What is an example of an open question?

A. Did you decide to study science because it’s useful for your work

B. Did you come to work today, because you said you was ill yesterday

C. Why did you decide to move house

D. Tell me what school you went to12/10/2012

Level 3 IT BTEC National Diploma 11

QUESTION 3What is a closed ended question?

A. It can be answered with a very limited answer

B. It can be answered with many different ways of answers

C. It is a rhetorical question

D. It can be both limited and not a limited answer

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Level 3 IT BTEC National Diploma 12

QUESTION 4 What is in a example of a closed question?

A. Are you scared?

B. Why did you choose that hat tonight?

C. Why did you decide to move here?

D. Why are upset?

E. Write your answer here:12/10/2012

Level 3 IT BTEC National Diploma 13

QUESTION 5Is interrupting and giving feedback

acceptable in a team meeting/review?

Yes

Or

No

Write why you think it is/it is not acceptable to do that here:

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Level 3 IT BTEC National Diploma 14

DISTRACTIONS AND EMOTICONSDistractions and tone of voice – Its very

important you are in an area that is suitable enough for you to be able to het along with what you are doing. However, will you choose the right thing to do when you are in a distracted area?

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Level 3 IT BTEC National Diploma 15

QUESTION 1What should you do when you are in a loud

environment and you need peace and quiet?

A. Go and buy noise reduction ear muffs

B. Shout and scream for everyone to be quite

C. Be loud like everyone else

D. Move to a different place so that the environment is more to your liking

Write your answer here:12/10/2012

Level 3 IT BTEC National Diploma 16

QUESTION 2When you see that someone is trying to accidently

distracting you by communicating with you, what should you do?

A. Shout at them, hoping that they will be threatened by you and stop distracting you

B. Tell them in a calm tone of voice that you are busy and that you may be able to talk later

C. Answer a fake phone call and pretend that you have to go somewhere

D. Ignore them

Write your answer here:12/10/2012

Level 3 IT BTEC National Diploma 17

QUESTION 3Which of these will make your

presentation distracting?

A. Bright slides

B. Funny and entertaining pictures

C. Emoticons

D. Loud voice

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Level 3 IT BTEC National Diploma 18

QUESTION 4Which of these emoticons represent happiness

A.

B.

C.

D. :’(

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QUESTION 5When is it suitable to use an emoticon?

A. In a formal letter

B. In an informal letter

C. In an Informal email

D. In a formal email

Write your answer here:12/10/2012

Level 3 IT BTEC National Diploma 20

TRUE OR FALSE...

The next couple of questions are questions based on all of the past questions. They are set out in a “True or False” layout.

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Level 3 IT BTEC National Diploma 21

TRUE OR FALSE Communication is only when you talk to

someone verbally.

T or F

Write your answer here:

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Level 3 IT BTEC National Diploma 22

TRUE OR FALSE An emoticon is a hand drawn emotion-

expressing face.T or F?

Write your answer here:

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Level 3 IT BTEC National Diploma 23

TRUE OR FALSE Emoticons are only used in informal

situations.

T or F

Write your answer here:

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Level 3 IT BTEC National Diploma 24

TRUE OR FALSE An open ended question can only be

answered with a limited answer.

T or F

Write your answer here:

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Level 3 IT BTEC National Diploma 25

TRUE OR FALSE Adding bright colours and funny pictures

will prevent distractions and improve interaction.

T or F

Write your answer here:

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