WelcomePositivity in the WorkplacePositivity is as contagious as negativityBetter communication decreases negativity and increases positivity in your workforceWork toward creating a positive attitude among your peers, employees, customers and clientsPositivity in the WorkplaceBe likeableBe respectfulDont aggravate the situationDont force people to be defensiveDont always try to nd faultBe willing to lose a battle to win a warBe patient!mile"ips #or Building a Positive Work $ttitudeBuild a positive attitude in another environment"alk about positive things%ook for good things in the people you work with%ook for good things in your organi&ation$void nancial problems$void negative attitude traps of fellow workers'ake fre(uent self)assessmentsBe *areful of "oo 'uch Positivity*hinese Philosopher %ao "&u !aid$lways we hope someone else has the answer+!ome other place will be better+!ome other time it will all turn out++,o one else has the answer+,o other place will be better, and it has already turned out+$t the center of your being you have the answer-!earch your heart and see the way to do is to be+Positive Work .nvironment$ /appy and Productive Workforce doesnt happen by itself + + +0t takes a lot of hard work and a great deal of e1ort by everyone+"he reward is worth the e1ort+- Dog eat dog . . . everyone fghting to get ahead- No one appreciates your contributions - Too much work . . . not enough help- Deadlines are unrealistic- Longer hours . . . additional work- Budget Constraints- Competition is eating us alive- oor management ! direction- "ob insecurityNegative WorkEnvironmentNegative WorkEnvironmentOther Peoples BehaviorOther Peoples BehaviorBulldozers Bulldozers#nipers#nipers$%ploders$%plodersClamsClamsPatroni&ersComplainersControllersBackstabbersWalking Wounded,egatives&ossips&ossipsBrown Nosers#lu'ers #lu'ersWhinersCHANGE . . . CHANGE . . . Challenges our paradigmsAlters the way we thinkMakes life more difficult for a whileCauses StressIs an ongoing fact of lifeChallenges our paradigmsAlters the way we thinkMakes life more difficult for a whileCauses StressIs an ongoing fact of lifeChanging EnvironmentChanging EnvironmentThe only person who alwayslikes change is a wet babyPast ExperiencesPast ExperiencesOuch!Ouch!Ouch!Ouch!Ouch!Ouch!Ouch!Ouch! Ouch!&$N$T(C)'y 2randparents did it to me+ 30nherited traits4#*C+(C)'y Parents did it to me+ 35pbringing4$N,(-.N/$NT0L)'y !pouse, my Boss, the *ompany, the .conomy, etc++ is doing this to me+3!urroundings4Determinism heor!Determinism heor! Are some people just born positive thinkers . . . or is it their CHOICE? Are some people just born positive thinkers . . . or is it their CHOICE?Li1e2s Little 3uestion Li1e2s Little 3uestionChoose the -ight LuggageChoose the -ight LuggageDodge BulletsBe Bulletproo1Youre going to get hitThe roblem 4ith Dodging BulletsThe roblem 4ith Dodging BulletsChoice 56Choice 56 Wear B"lletproo# Armor Wear B"lletproo# ArmorBulletproo1 0rmorComes 1romBulletproo1 0rmorComes 1romSELF CHANGESELF CHANGE utting on the 0rmorutting on the 0rmorChange $

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hings% +ow to Change *our 0ttitude+ow to Change *our 0ttitudeA&'DEA&'DEATTITUDEChanges happen personall! #rom the &N(&DE O'%Changes happen personall! #rom the &N(&DE O'%( am responsible . . . . . . 1or who ( am . . . 1or what ( have . . . 1or what ( doA

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'DE#o . . . 0ccept -esponsibility#o . . . 0ccept -esponsibilityNegative )orl* vie) *.7+,O- HE &N(&DE . . . O'%+,O- HE &N(&DE . . . O'%OwnershipValuesMissionDisciplineA&'DEA&'DE#tep 56Take Control #tep 56Take Control+ow to Change *our Thinking+ow to Change *our ThinkingH&N.&NGH&N.&NGTHINKINGChanges come#rom o/serving logically in ever! sit"ationChanges come#rom o/serving logically in ever! sit"ation.bserve *our Thinking .bserve *our ThinkingH&N.&NGH&N.&NG0t sucks to be him+0 refuse to let this hook me6"his is all very interestingWhat can 0 do to defuse this7"omorrow it will look very di1erent+0d like to beat the -This is going to be a crappy day!/anage *our #el1-Talk /anage *our #el1-TalkIf you think you Can, or you think you CantYOURE RIGHT! Henry FordH&N.&NGH&N.&NG+ow to Change *our Behavior+ow to Change *our BehaviorBEHA0&O,BEHA0&O,BEHAI!"Changes take tr"e assessment1 *etermination 2 *isciplineChanges take tr"e assessment1 *etermination 2 *isciplineChoose *our Behavior Choose *our Behavior,EAC&0E"esponse"esponse,E(PON(&B3E/y -esponse/y -esponse/y Choice/y ChoiceBEHA0&O,BEHA0&O,(tim"l"s(tim"l"s#teps Toward Changing Behavior#teps Toward Changing Behavior8.7nconscious (ncompetence8.7nconscious (ncompetence4.Conscience &ncompetence4.Conscience &ncompetence$.Conscience Competence$.Conscience Competence5.'nconscio"s Competence5.'nconscio"s CompetenceBEHA0&O,BEHA0&O,he Ne) 6O'%he Ne) 6O'%0dd .#(9(,$ Behavior0dd .#(9(,$ BehaviorINFLUENCE YOUR ENVIRONMEN! INFLUENCE YOUR ENVIRONMEN!(prinkle some 7positive8 on the negatives+oc"s on the goo* o# each *a!(ta! o"t o# the 7#ee*ing #ren9ies8(a! 7please8 an* 7thank !o"8Practice E#$ATH%Eval"ate %!U" /ehavior Never miss an opport"nit! to complement(prea* a (-&3E aro"n*"eplace the BAD HABIT&' "eplace the BAD HABIT&'BEHA0&O,BEHA0&O,/ore .#(9(,$ Contributions/ore .#(9(,$ Contributions 8.(s it true: 6.(s it harm1ul: ;.(s it necessary:(D$NT 7-.#$L$##0T($NT 7N>-($NDL*+7/BL$+(&+ #T-$##>.C7# .N #T-$N&T+ >.C7# .N 4$0(ND ..-T7N(T* (N $,$-* >(ND C0L0/(T* (N $,$-* ..-T7N(T*.C0L0/(T*.$(&+T #T$# T. C+0N&$ 0T(T7D$ 1. Look for the positive, Be optimistic.2. Make a Hait of doing it now.!. "eve#op an attitude of gratitude.$. %et into a continuous &ducation programme'. Have positive se#f-esteem(. )tay away from negativeinf#uence *. Learn to #ike the things that need to e done.+. )tart your day with something positive+T+$ (C$B$-&+.4 /7C+ D. *.7 #$$ .> 0N (C$B$-&:T+$ (C$B$-&ON36 :; O+ AN6 &CEBE,G &( 0&(&B3E. HE ,E-A&N&NG 0 L$0D$-8. 0ccept -esponsibility6. #how Consideration;. Choose your words care1ullyC. Don2t criticiDe E complainF. Be pleasant E smile G. Be a good listenerH. Be $nthusiasticI. &ive honest E #incere 0ppreciationJ. 0ccept /istakes8=. Don2t 0rgue88. Don2t &ossip86. Turn your promises into commitment8;. Develop an attitude o1 gratitude.8C. To have a 1riendB Be a 1riend8F. Develop a sense o1 humour.re feeling+ "he second is managing your feelings, especially distressing feelings+ "he third is self)motivation, the fourth is empathy and the fth is managing relationships 2roai#ities of not having an %ood &motiona# -nte##igence and their conse3uences While people have shown they can produce better results at workplace, many of us lack emotional intelligence+We simply dont know how to perceive, understand,e?press and manage our emotions e1ectively+"here are adverse conse(uences to have low emotional intelligence+"hese includes@) E "o avoid being crushed by the very thought of all the diFculties and ha&ards of the task ahead, divide your target up into a number of much smaller goals and then think of them only at one at timeE+.ncourage *little red book> entitled E%et>s 2et in "here and #ightE to stimulate the motivation of his people and involve them in getting the airline back to protability+2ive "0'. to people$dversity breeds uncertainty and insecurity+ ,egative emotions begin to swirl around inside employees> minds+ "his can distract them and inhibit performance+ $n essential role for the *.8 therefore is to give "0'. to his employees so they can go through a cathartic process and give vent to all their feelings about the current situation+*hung Po)Aang 3Po *hung4, founder of D/% in /ong Gong calls this >mental and emotional re)engineering>+ 0t is essential he says to take a full inventory of positive and negative emotions and then get rid of the negative emotions+%0!"., and %.$#ifth Discipine> states E0n most companies that fail, there is abundant evidence in advance that the rm is in trouble+ "his evidence goes unheeded, however, even when individual managers are aware of it+ "he organi&ation as a whole cannot recogni&e impending threats, understand the implications of those threats, or come up with alternatives+E"he role of the *.8 is therefore to keep his ear close to the ground, especially at times of adversity+ "he mere fact that he listens and learns from his people will enhance their motivation+ #ront)line people feel valued when *.8>s seek their advise+HAN" YOU