BEN Black Environment Network Judy Ling Wong FRSA. OBE. Hon FCIWEM Director UK.
POSITIVE ATTITUDE BUILDING T.M.JAYASEKERA B Sc. Eng.,C Eng., MBA,MICE,MSLIM,MSLITD,FIE,FIM,FCIWEM...
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Transcript of POSITIVE ATTITUDE BUILDING T.M.JAYASEKERA B Sc. Eng.,C Eng., MBA,MICE,MSLIM,MSLITD,FIE,FIM,FCIWEM...
POSITIVE ATTITUDE BUILDING
T.M.JAYASEKERAB Sc. Eng.,C Eng., MBA,MICE,MSLIM,MSLITD,FIE,FIM,FCIWEM
MANAGEMENT CONSULTANT
WHAT IS AN ATTITUDE?
Attitude is a state of mind Your attitude is your mind-set It is the way you look at things mentally Attitudes are evaluative statements They indicate one’s feelings either
favourably or unfavourably to persons objects and or events
ATTITUDES ARE EVALUATIVE
STATEMENTS Attitude reflect how one feels about
something
Ex. When someone says “I like teaching” he is expressing his attitude about his work
HOW ATTITUDE WORKS
It is a cognitive and affective evaluation that predisposes a person to to act in a certain way
Cognitive
Affective
BEHAVIOUR
THREE COMPONENTS OF ATTITUDES? Cognitions (Thoughts) Affections (Feelings) Behaviour ( Actions and reactions)
THREE COMPONENTS OF ATTITUDES- AN EXAMPLE Cognitions (My job is interesting) Affections (I love my job) Behaviour ( I am going to get to work early
with a smile on my face- my intention to act)
DEFINITION OF ATTITUDE? Attitude is defined as the persistent
tendency to feel and behave in a particular way towards some objects, persons or events
WHAT ARE THE SALIENT FEATURES
ABOUT AITUDES? Attitudes are related to feelings and beliefs about
people Attitude is a response to persons objects or events Attitudes affect behaviour positively or negatively Attitudes undergo changes Attitudes affect perception, and in turn, behaviour
HOW ATTITUDES ARE FORM ED- DIRECT LEARNING AND SOCIAL LEARNING
Attitudes are not inherited They are acquired or learned by people
from the environment in which they interact The formation of attitudes is broadly
classified in to two sources namely 1. Direct experience 2. Social Learning
PROCESS OF LEARNING ATTITUDES FROM OBSERVATION- DIRECT LEARNING
One’s direct experience with an object or person serves as a powerful source for his or her attitude formation
In other words attitudes are formed on the basis of one’s past experience in concerned object or person
PROCESS OF LEARNING ATTITUDES FROM OBSERVATION- SOCIAL LEARNING
The process of deriving attitudes from family peer groups religious organizations and culture is called social learning
In social learning a person acquires attitudes from his or her environment in an indirect manner
They acquire it mainly by observing their models
PROCESS OF LEARNING ATTITUDES FROM OBSERVATION- SOCIAL EARNING
Attention - focus on something Retention - what observed must be retained Reproduction - Behaviour must be practiced
again and again Motivation - learner must be motivated to
learn from it
ROLE OF CULTURE IN ATTITUDE FORMATION Culture plays a definitive role in the
formation of attitudes Ex- Sri lankans earn for future requirements Americans for that matter earn to enjoy the
present
THREE TYPES OF JOB RELATED ATTITUDES
Job satisfaction - Individual’s pleasurable or positive emotional state toward his job
Job Involvement - the degree to which people immerse themselves in their jobs - It is identifying with one’s job
Organizational commitment - it is about employees loyalty towards their organizations - It is identifying with one’s organization
JOB SATISFACTION IS RELATED WITH FIVE SPECIFC JOB DIMENSIONS
PAY WORK ITSELF PROMOTIONAL OPPORTUNITIES SUPERVISION CO-WORKERS
JOB INVOLVEMENT
It is the degree to which employees immerse themselves in their jobs, invest time and energy in them and consider work as central part of their overall lives
Such employees tend to be high performers and seldom tardy and get absent
ORGANIZATIONAL COMMITMENT
It is an attitude about employee’s commitment to the organization
It is the process by which an employee identify with the organization and and want to maintain membership with the organization
WHAT IS A POSITIVE ATTITUDE Attitude is the way you communicate your
mood to others The way you perceive the world and your
position in it directly affects your dealings with others
a positive self image will reinforce and improve both professional and personal relationships
ATTITUDE IS YOUR MENTAL
FOCUS ON THE OUTSIDE WORLD Like using a camera you can focus or set
your mind on what appeals to you You can see situations as either
opportunities or failures Examples
– A hot summer day may be beautiful or ugly – A departmental meeting is either interesting or
boring
ARE YOU AWARE OF THIS?
When you are optimistic and anticipate successful encounters you transmit a positive attitude and people usually respond favourably
When you are pessimistic and expect the worst your attitude is often negative and people tend to avoid you
Quite simply you take the picture of life you want to take
EMPHASIZING THE POSITIVE
AND DIFFUSING THE NEGATIVE Emphasizing the positive and diffusing the
negative is like using a magnifying glass You can place the glass over good news and feel
better or you can magnify bad news and make yourself miserable
Magnifying situations can become a habit if you continually focus on difficult situations the
result will be exaggerated distortions of problems
A BETTER APPROACH
Imagine you have binoculars Use magnifying end to view positive things Use the other end whenever you encounter
negative elements to make them appear smaller
Once you know to highlight the positive you are on the right road
WHAT CAN WE LEARN FORM THIS Think more about the positive things and
try to make use of the positives to drive your life
This means that you have learnt to alter your imagery to highlight the positive
This means that you are on the right road
Unless you are on constant guard negatives can slip in to your mind which make your mind time spend on difficulties rather than on opportunities
If negative factors stay around for a long time they will be reflected in your disposition The positive may be still there but may be overshadowed by the negative
Challenge!
Push the negative factors to the outer perimeter of your thinking
Those who will learn the trick will reflect it and others will notice it
Challenge!
Of course! No one can be positive all the time
Excessive optimism is not realistic Positive attitude is not an act. It must be
genuine
HOW TO MEASURE ATTITUDES Self- Report Indirect tests Direct observation Techniques Psychological Reaction Techniques
HOW TO CHANGE ATTITUDES Filling in information Gap use of fear Resolving Discrepancies Impact of peers The co-opting approach