Positioning 2

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    Copyright Atomic Dog Publishing, 2002

    Target Marketing &

    Positioning

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    Chapter Objectives Analyze and evaluate target market

    Select the target market-Targetmarketing Strategies

    Positioning

    Re-positioning

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    Evaluating Market Segments

    Two Issues

    Market Attractiveness

    Companys capability to Compete in thesegment

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    Eg.Segmenting the market for Ready to

    drink beverages( RTD)s - three segment

    profiles

    Segment 1 Young female socialites

    Segment 2 Young male professionals Segment 3 Married females with

    younger children

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    Market Attractiveness Market Factors like Segment size,

    growth rate , Profitability & Price

    sensitivity

    Bargaining power of suppliers &

    customers

    Barriers to entry & exit to market

    segment

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    Market Attractiveness Competitive factors like nature of

    competition, new entrants, Competitive

    differentiation

    Political, social, economic

    environmental factors

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    Companys capability Exploitable marketing Assets

    Cost advantage Technological edge

    Managerial capabilities and commitment

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    Target Market Strategies

    Undifferentiated Marketing (Mass Marketing)One

    product, one plan to one basic market.

    Concentrated MarketingOne product/plan to one group

    of consumers.

    Differentiated Marketing (Multiple Segmentation)

    Appeals to two or more market segments with a differentplan for each.

    Customized Marketing (Customer to Customer Basis)-

    Each customer being treated differently on an

    individual basis.

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    Contrasting Target Market Approaches

    Undifferentiated Marketing (Mass Marketing)

    The firm tries to reach a wide range of consumers

    with one basic marketing plan. These consumers are

    assumed to have a desire for similar goods and

    service attributes. One product for everybody.

    Concentrated Marketing The firm concentrates

    on one group of consumers with a distinct set of needs

    and uses a tailor-made marketing plan to attract this

    single group. One product to one market niche.

    Differentiated Marketing (Multiple

    Segmentation) The firm aims at two or more different

    market segments, each of which has a distinct set of

    needs, and offers a tailor-made marketing plan for

    each segment. Two or more products to two or

    more groups.

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    Undifferentiated Marketing

    (Mass Marketing)

    No strong difference in customer

    characteristics

    Single marketing mix for the whole

    market

    Absence of segmentation

    Eg. Energy and postal services

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    Concentrated Marketing

    Niche Marketing

    It is a focused marketing , where a

    firms R & D focus on the needs &

    wants of one set of customers.

    Eg. Jaguar, Porche

    Eg. A specialist holiday company Saga

    focus on people over 50s with products

    like financial services

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    Differentiated Marketing A multi-segment targeting approach

    different marketing mix for different

    target segments; Eg. Airlines

    BMW

    Colgate Pepsi

    Rolex

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    Customized Marketing For customers with unique requirements and

    with sufficient purchasing power.

    Eg. Service providers like Marketing research& Advertising agencies, Industrial products

    like locomotives

    Car companies like Audi, Mercedes, BMW,

    Renault have this capacity

    Dell computers taking orders from internet.

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    Positioning The chapter describes the process of planning a target

    market strategy.

    It examines alternative demand patterns and segmentation

    bases for both final and organizational consumers.

    It explains and contrasts undifferentiated marketing (mass

    marketing), concentrated marketing, and differentiated

    marketing (multiple segmentation).

    It shows the importance of positioning in developing a

    marketing strategy.

    It discusses sales forecasting and its role in target

    marketing.

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    Advantages of Target Marketing Get useful information about be the most profitable

    segment

    Company can focus maximum resources on thatparticular segment

    Help in devising accurate sales projection charts

    Market segments that are less profitable can eitherbe completely scrapped, or if their potential value is

    high they can be targeted with more intensity It is a necessary marketing tool for the promotional

    activities undertaken by any company.

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    Positioning It is the choice of target markets (where

    the company wishes to compete) and

    differential advantage( how the

    company wishes to compete)

    The objective is to create and maintain

    a distinctive place in the market for acompany and its product

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    Differential advantage Giving target customer something batter than the

    competitors offer.

    Product-Features and benefits-Apple, Intel, BMW

    Price-Superior value for money- Aldi, Lulu, Wal-Marts

    Promotion-unique valued images ( Advertising) orsuperior service (Sales people)-Perfumes like

    Channel, Givenchy Distribution-customer convenience-Tesco, Radisson

    SAS hotel at Manchester airport

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    Perceptual Mapping A useful tool in determining the position

    of a brand in the market place

    It is a visual representation of consumerperceptions of the brand and itscompetitors using attributes that areimportant to customers.

    Eg. For supermarkets-Two dimensions

    Price & Width of Product range

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    Key to successful positioning Clarity

    Eg. BMW-The ultimate driving machine

    Wal-marts-Low price, Always

    Consistency

    Eg.Gillette- The best a man can get

    LOreal-Because youre worth it.

    Credibility

    Eg. Toyota, Honda-Lack of credibility as a up-market brand-So For topof range cars-simply Lexus , not Toyota-Lexus, Also Just Acura forHonda.

    Competitiveness Apple iPod, Samsung-Flat screen TV

    Michelin used 4 C framework in positioning to become the marketleaders in Tyres.

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    Re-Positioning Changing target markets or products

    differential advantage due to changing

    customer tastes or poor sales performance. Eg. IBM moving away from PC

    manufacturing( sold to Lenova) to software &

    services

    Mercedes Benz to face Toyotas competition

    (Lexus) repositioned product and target

    markets

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    Conclusion Positioning strategy should be base on

    Clear choice of target markets( market

    attractiveness and company capability)

    Differential advantage( attributes and

    choice criteria)