University of MarylandUniversity College

< 7% state support

> 70% adjunct teaching

Systems view:Large scale support services

Portal of supporting

services

Instructors

Virtual Library

Administrative support

Instructional Design

Technical support

Non-traditional managerial back-end organization: centralization of shared resources and

efficiency through division of labor

Master of Distance Education & E-Learning

FacultySupport

InstructionDesign &Support

Leaders &Managers

HigherEducation

Media & technology

CorporateTraining &Learning

DistanceEducation

Partnership:a signature program

UMUC

Oldenburg

• Infrastructure• Support &

Services• Standards• Research• DE

International network

• ‘Escape’ from the large scale model

Major Challenges & Opportunities

Adjunct teaching dichotomy:

engagement vs. accountability

Internal and externalcompetition & Relevancy

Learner unpreparedness =

further support

The plurality of competencies in DE =

Innovations vs. foundational concepts

Resources