Maximize your asset recovery. Manage your risk.

Portfolio Management, LLC

For more than 20 years, we have worked with clients across various industries to maximize recoveries and alleviate administrative burdenswhile maintaining the highest standards of integrity,compliance, and customer service.

How can Navient Portfolio Management improve your accounts receivable management program?

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The conventional asset recovery model:

Our streamlined asset recovery model:

Navient Portfolio Management, LLC maximizes recoveries through:

Whatever your business, success depends on effective cash flow management. Typically, the collection of charged-off accounts is assigned to a specific unit within an organization, which in turn hires third-party collection agencies to recover the debt. However, the recovery cycle has become increasingly challenging, with stretched resources and a labyrinth of complex laws and regulations.

With today’s lean workforces and myriad compliance demands, debt collection can be a resource drain and may result in lost recoveries and increased risk exposure.

Let us help. By partnering with us, you can maximize your recoveries, meet your compliance obligations, protect your brand, and allow your team to focus on your core business.

Strategy tailored to your organizational goals • Legal, regulatory, and compliance oversight

Automated inventory segmentation and monitoring • Weekly account assignment

Proprietary performance-management practices • On-site and remote collection vendor audits

Strict quality assurance requirements

Learn moreContact us today to find out howNavient Portfolio Managementcan help your organization.

• We bring the resources and infrastructure of Navient, (NASDAQ: NAVI), a leading provider of asset management and business processing solutions.

• We have $25 billion under management, and as our client, your organization can benefit from this buying power.

• We recover more than $2 billion each year – or $1 million every business hour.

• We employ 4,000 U.S.-based collectors working on our behalf, with access to more than 30 nationally licensed U.S. collection agencies and law firms, which can eliminate the cumbersome procurement process for our clients. This access also allows us the flexibility to change agencies, if needed.

• We can quickly and easily assign, recall, and reassign accounts receivable — based on a variety of attributes — to maximize performance.

• We attract and retain top-performing collection agencies, thanks in part to the considerable agency fees we pay annually.

We can curate a roster of multiple collection agencies, oversee the procurement process, conduct vendor audits, accept and apply client payments, and, most important, maximize the recovery of assets that can be redeployed within your organization. We are proven experts in managing the accounts receivable vertical supply chain. We are a debt recovery administrator, not a collection agency. In partnership with Navient Portfolio Management, your organization will benefit from:

• Strategic consultation – We take time to understand your business, organizational goals, and customer- retention objectives, and then create an asset-specific recovery strategy tailored to exceed your expectations.

• Maximized recoveries – We strategically segment your portfolio, apply 512-node decision software, systematically assign accounts to our collection network, and monitor performance and compliance during each stage of the recovery cycle.

• Accelerate cash flow – We recover more assets, faster, returning cash to your organization with our proven strategies, differentiated experience, and deep resources supported by big data analytics.

• Risk mitigation – We mitigate regulatory risk for your organization by conducting onsite visits and audits of our collection vendor partners, remote call monitoring, and daily reviews of collections licenses stored within our compliance portal data library.

• Full-time auditors and relationship managers – Our staff visits each collection agency partner at least five times per year.

• Robust reporting – Our timely and transparent reporting will give your organization deep insight into your portfolio and collection vendor performance.

• Customer care – We offer a concierge-style client service experience, treating consumers with respect, empathy, and compassion.

What can Navient Portfolio Management do for your organization?

We are proven experts in managing the accounts receivable vertical supply chain. We are a debt recovery administrator, not a collection agency.

Our size, scale, and results

Navient Portfolio Managementportfoliomanagement@navient.com

© 2018 Navient Portfolio Management, LLC. All rights reserved. The Navient Portfolio Management logo is a service mark of Navient Portfolio Management, LLC, a subsidiary of Navient Corporation. Navient and the Navient logo are registered service marks of Navient Solutions, Inc. Navient Corporation and its subsidiaries, including Navient Portfolio Management, LLC, are not sponsored by or agencies of the United States of America.

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