PMI NB LUNCH & LEARN · LUNCH & LEARN Catherine & Sandra Lawrence, Feb 18 2019. Empathy Mapping....
Transcript of PMI NB LUNCH & LEARN · LUNCH & LEARN Catherine & Sandra Lawrence, Feb 18 2019. Empathy Mapping....
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PMI NB LUNCH & LEARN
Catherine & Sandra Lawrence, Feb 18 2019
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EmpathyMapping
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David GreySolution
DevelopmentStakeholders
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After research, before requirements
During Strategy Creation
Team Building
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Case studyCTV Global News, Exerpt out of Article: Tax time: What's changed in Canada for 2019
If you own an Airbnb rental, have a service animal or attend a post-secondary institution, then you may be affected by
changes to Canada’s tax code. CTVNews.ca explains what you need to know before you file your return.
Among the tax changes unrelated to small businesses, one of the most prominent is the expansion of a tax credit for
expenses related to service animals.
The credit already applies to service animals trained to help people with blindness, deafness, autism, severe diabetes,
severe epilepsy and significant, long-term restrictions on the use of their arms or legs. The 2018 tax year is the first in
which the credit will be available for service dogs trained to help with severe mental health issues.
This means that taxpayers can receive a credit for the cost of obtaining the animal, its food and veterinary care, and its
training. Animals that provide comfort and emotional support, but do not have training to assist people living with PTSD or
other mental health conditions, do not qualify for the credit.
The person must be diagnosed with a condition, and the animal [must be] specifically trained to cope with this anxiety
disorder,” Lisa Gittens, a senior tax expert at H&R Block Canada, told CTVNews.ca.
Source: Ryan Flanagan, Web Journalist, CTVNews.ca, @flanaganryan
Published Monday, February 18, 2019 6:00AM EST
Last Updated Monday, February 18, 2019 12:36PM EST
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Emotional Seismograph
Notice the
different
color lines
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Agile Scrum
Retro-spective
Feelings
Timescale
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Project Close Taking on an existing Project
Check in – Tools, Techniques or
Process
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Individual Emotional SeismographWorksheet Example
X = Post-it
for wall
Bottom
prefilled or
not
Over a . of time
Personal
working
copy
Read the example
text at bottom for
ideas! … Provided by Robert Morimanno
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Sandra’s Seismograph
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Follow-up analysis, brainstorming
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www.Gamestorming.com
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PMI.ORG
Be much
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