Playing Games: Project Management’s Next Innovation
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Playing Games: Project Playing Games: Project Management’s Next Management’s Next Innovation Innovation Donna Reed [email protected] www.AgilistaPM.com Hosted by… Sheri Burgos [email protected] www.vinezoom.com/prelude Robert Castel [email protected] www.vinezoom.com/prelude
description
Sheri Burgos [email protected] www.vinezoom.com/prelude. Robert Castel [email protected] www.vinezoom.com/prelude. Hosted by…. Playing Games: Project Management’s Next Innovation. Donna Reed [email protected] www.AgilistaPM.com. Webinar Outline. Project Success - PowerPoint PPT Presentation
Transcript of Playing Games: Project Management’s Next Innovation
Playing Games: Project Playing Games: Project Management’s Next InnovationManagement’s Next Innovation
Donna [email protected]
Hosted by…
Sheri [email protected]/prelude
Robert [email protected]/prelude
Webinar OutlineWebinar OutlineProject Success
Project Challenges
Conflict Flash Points
What’s The Solution?
Enhance Project Team ESI
Project Management Innovation
Play Serious Games!
Prelude Overview
ESI & Prelude
Project Teams and Prelude
Project Team Benefits
Conflict Management
Project Conflict
Managing Conflict
Conflict Resolution & Team Building
Case Study
Conflict Management Innovation
Q & A
Project SuccessProject Success
People
Process
Process + People
• Both are integral.
• To be effective, both must be
in harmony.
• How we communicate, relate
to each other, trust one
another, and collaborate are
significant factors in
delivering successful
projects.
Project ChallengesPeople
Process
Scope-Creep
Conflict Flash PointsConflict Flash Points
High project failure rate due to communication challenges
• Interpersonal
• Intergenerational
• Interdivisional
• Intercultural
• Inability to communicate complexity and uncertainty
What’s The Solution?What’s The Solution?
ESI & Project ManagementESI & Project Management
AttentivenessEmpathy
CommunicationTeamwork
Managing Conflict
Project Management InnovationProject Management Innovation
ITIL
CMMI
PRINCE2
PMBok
Structured Approach
Process Driven
Command and Control
Excel
Primavera
MS Project
EPM
Communications
Corporate Culture
Virtual Interactions
Behaviours Project
ToolsManagement
Social Networking
Community PMs
PreludeWeb 2.0/3.0
Serious Games
Elevated Trust
Collaboration
Conflict Resolution
Resiliency
Distributed Decision Making
Sustainability
Self Fulfillment
Flexibility
Play Serious Games!Play Serious Games!You can discover more about a person in one hour of
play than in a year of conversation~ Plato ~
• Safe way to practice for ‘real life’
• Learning can be fun
• Used in education, healthcare, the military ...
• Many different applications
• Ideal for enhancing Emotional & Social
Intelligence
• A team-based serious game
• Fosters ESI Team Development
• Easy-to-Implement
• Fun-to-Play
• Transformative
Prelude OverviewPrelude Overview
SELF SOCIAL
Empathy
Self-Management
Self-Awareness
Relationship Management
ESI & PreludeESI & Prelude
Module 1Keynote
Self Exploration
Module 2iTag
Self Expression
Module 3weTag
Teamwork
Module 4allTag
Group Work
FORMING
PERFORMING
Project Teams & PreludeProject Teams & Prelude
Module 1Keynote
Self Exploration
Module 2iTag
Self Expression
Module 3weTag
Teamwork
Module 4allTag
Group Work
NORMING
STORMINGSocial Identity
Group Intelligence
Self Identity
Group Affect
Project Team BenefitsProject Team Benefits
• Learn individual & group
assets/strengths
• Better understand group diversity &
interdependence
• Improve negotiation, compromise,
& collaborative skills
• Accelerate group trust
• Enhanced sense of achieving goals
Project ConflictProject Conflict
• When two or more people disagree
• Often induced by Change and/or Leadership (or lack there of)
• People have valid approaches and earnest concerns and is an opportunity to explore and amplify success
Managing ConflictManaging Conflict
• Review the conflict landscape
• Choose collaboration as the technique of choice
• Negotiate with a positive focus
• Encourage different opinions
• Be team centric to help resolve the conflict
Conflict Resolution & Team Building Conflict Resolution & Team Building
• People have different styles (Gladwell’s Connectors, Mavens, Salesmen)
• Reduce extreme behaviors
• The project team’s style
Conflict Case StudyConflict Case Study• Business Analyst interprets business requirements literally (e.g. we
need cloud computing to do X) – BA tends to emphasize Business political relationships as justifications for
position
• IT Architect has a longer-term strategic vision that considers evolutionary roadmaps for the business and technology
– Architect uses technology jargon in stating position
• General project team mood is detachment from the conversation as SME stake their ground
– Creates feeling of individual project team views are unimportant, not solicited – Social loafing is prevalent with other cross-functional participants as they ‘wait’ for
a reconciliation– Status updates give no indication of issues surfacing at the project team level – Conflict style is avoidance.
Conflict Case StudyConflict Case Study
• Course of Action
1. Acknowledge the conflict is prevalent and it’s the project team’s responsibility to collectively resolve
2. Engage the participants in a collaborative forum to review
3. Messaging to both groups are positive (e.g. Collaborative Meeting to Analyze Cloud Computing Solution)
4. Request documentation representing both sides of issue to be available for the project team members
5. All core project team members are expected to contribute• Repeat until a resolution is reached. • Escalate only if a resolution is not reached.• When the entire project team becomes a part of solutioning their
commitment is stronger thereafter
Conflict Management InnovationConflict Management Innovation
Behaviours Conflict
Emotional Self Awareness
Trust
Optimism/Positive Mood
Assertiveness
Empathy
Impulse Control
Collaboration
Escalations
PoliticsHeroism
Issues Log
Status Updates
Prelude
EQ Assessment
Resolution
Change Management
Priority ListsTools
References & ResourcesReferences & ResourcesAdams, S. L. and Anantatmula, V. (2010), Social and behavioral influences on team process. Project Management
Journal, 41: 89–98. doi: 10.1002/pmj.20192.
Clarke, Nicholas. Emotional Intelligence and Its Relationship to Transformational Leadership and Key Project Manager Competences. Project Management Journal, April 2010 Volume 41, Number 2.
Discenza, R. & James Forman. Seven Cases of Project Failure: How to Recognize Them and How to Initiate Project Recovery. (2008). http://search.pmi.org/?q=From+Seven+Cases+of+Project+Failure%3a+How+to+Recognize+Them+and+How+to+Initiate+Project+Recovery
McGongical, Jane. Reality is Broken. (2011). The Penquin Press. New York, New York.
Schutt, S.A. A Strength-Based Approach to Career Development Using Appreciative Inquiry Presentation. (2007). . http://appreciativeinquiry.case.edu/practice/toolsModelsPPTsDetail.cfm?coid-11240
Smith, R. Productivity Games: Software Quality Through Fun and Play (2011). http://www.42projects.org/docs/Productivity%20Games%20-%20Improving%20Software%20Quality%20through%20Fun%20and%20Play_May_2011.pdf
Thomas, K.W. Ph.D. Making Conflict Management a Strategic Advantage. http://www.psychometrics.com/docs/conflictwhitepaper_psychometrics.pdf.
The Serious Games Initiative Emotional & Social Intelligence Positive Psychology Center
http://www.seriousgames.org http://danielgoleman.info/ http://www.ppc.sas.upenn.edu/index.html
Webinar Registrant Discount
• Prelude Facilitated Workshops o Regular $500o Discount 25% - $375 per player
• Prelude Self Facilitated Project Team Kito Regular $250o Discount 25% - $187 per player
• Prelude Discount can be purchased until July 31, 2011
• Email [email protected]
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Vinezoom Offers:
• Free Consultation
• Prelude Facilitated Workshops
• Prelude Self Facilitated Project Team Kit
• Project Management Services
For more information:
Email - [email protected]
Website - http://www.vinezoom.com/prelude
Q & AQ & A
PDU Information
• You have earned 1 PDU for this webinar• If attending LIVE: “CATEGORY B: Continuing Education“ • If recording: “CATEGORY C: Self-Directed Learning”• Provider name: Vinezoom• Address: P.O. Box 118• City: Bradford• State/Province: Ontario• Zip/Postal code: L3Z 2A7• Country: Canada• Phone number: 647-966-5653• URL: http://www.vinezoom.com/prelude• E-mail address: [email protected]
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Playing Games: Project Playing Games: Project Management’s Next InnovationManagement’s Next Innovation
Donna [email protected]
Hosted by…
Sheri [email protected]/prelude
Robert [email protected]/prelude
