FieldTrustMenenstraat 8560 WevelgemBelgium

ContactT : +32 486 97 23 17contact@fieldtrust.be

RG SystemZAC Aéroport125 imp. Adam Smith 34470 Pérols - France

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Stand out from your competitors with RG System:guarantee the continuity of your software’s servicesand improve your clients’ business performance

In less than a minute, without having toinstall anything on your devices, you can implementa hypervision agent on your client’s informationsystem, regardless of your infrastructure.

Quick and easy

From a single dashboard, you can controland automate supervision, backups/recoveries,and the security of all your client’s operatingenvironments whether they are physical,virtualized, hybrid, in SaaS mode, or on theCloud.

Universal

implement,

without prior training,

the best practices insupervision, backup andsecurity, and to adapt themto your clients’ needs.

Intuitive

customizationin supervision practices, enabling your teams to make any modifcationfor a client or all new clients and their environment in just a few clicks.

Scalable

RG System: no commitment,no setup fee, no minimum billing, no notice of termination, no bad surprises. Native SaaS

Remain : every 6 weeks, RG System develops newfeatures for you, so that you canprovide your clients with the latest advances in IT hypervision.

calm

« The lawyers who use our software can’t afford computer crashes. We’ve lost clients in the pastbecause we’ve taken too long to fix problems on their site - server and disk crashes -.Thanks to RG System, we won’t be losing any more clients because we can either preventincidents before they happen or provide an immediate remote response. In a market withvolatile clients, this is crucial. »

-Jean-Paul Grimalt, Director of Clients Services at ,#1 French software company for law officies

RG System for publishers

Boost yourturnover byofferingvalue-addedservices

to deploy

RG System allows you to

, RG System adapts through

SECIB

« RG System, which we’ve been using for over a year, is a competitive asset: it allows us toanticipate breakdown risks and data losses for our clients on our maintenance contract,thereby improving our service quality in comparison with our competitors. »

-Benjamin Piette, Technical Director at CSID,leading Belgian software publisher for law offices

Its human scale, its agility, its technological and commercial choices and its development policy make RG System a responsive publisher that is looking to the future and open to its clients.In 2013, RG System joined the Group Septeo as a subsidiary. They share 7 core values: Effectiveness, Expertise, Quality, Profitability, Innovation, Security, Sustainability. This merger strengthens RG System’s financial stability, guarantees its longevity, and provides the means needed to fulfill its ambition: to be the number 1 name in supervision in France and to become a worldwide reference.

French software publisher founded in 2008, RG System sets itself apart with its young and

dynamic team, its highly innovative Research & Deve-lopment and its dialog-based client relationships.

Designer of the first French SaaS network monitoring solution, RG System has chosen the Agile SCRUM method for the participa-

tory development of its solution: its technology roadmap can be accessed by its clients online, for ever evolving features and technolo-gies as close as possible to their current needs.²

RG Supervision is distributed in Belgium and to the Grand Duchy of Luxembourg by the FieldTrust company.

With RG Supervision, you can efficiently measure the use of your business software. Information gathered by the Dashboard allows you to anticipate and refine your future developments. With RG Supervision you can finally make strategic decisions!

With RG System, your Support teams can instantly access each client's technical file: software versions, application logs, OSs, servers, networks, other software, etc. RG System adds analysis and bug correction to your arsenal to help you respond to problems, thereby increasing your clients' satisfaction.

Increase your clients' average basket by offering them, at a competitive rate, top-of-the-line supervision services, with backup and security options. For them, this means the guarantee of a dedicated contact for their entire "core business" environ-ment and a high degree of availability.

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Software publishers: your clients’ behavior has changed considerably over the last few years.

.

.

3 major reasons to chooseRG System

1. To boost your commercial development

2. To optimize your client support

3. To optimize your development

A single simple,

accessible,

top-of-the-line

hypervision tool

to manage and

ensure the

continuity

of your

clients’ services.

From your office, your iPhone, Android telephone or tablet, you can track, in real time via the RG Supervision Dashboard, the health status of your clients' environments: memories, disks, peripherals, processors, services status, network traffic, antiviruses, etc. And be more responsive thanks to alerts.

REAL-TIME SUPERVISIONAND ALERTS, NO MATTERWHERE YOU ARE

REMOTE CONTROLFrom your RG Supervision Dashboard, access your clients' environments with just a click: stop or restart a service, reboot a machine, put a server in maintenance mode, recover a file, etc. Take control via the integrated PRO tool from our partner, world leader LogMeIn.

UP-TO-DATE VISIBILITYOF YOUR CLIENT BASEA single location with an automatically up-to-date inventory of your clients' hardware and software versions - as well as your own - so that you can offer them ways to improve their business coreIT services.

SHARE THE TOOL WITH YOURPREFERRED CLIENTSOffer your preferred clients even greater visibility and flexibility by giving them easy access to their own personalized Dashboard. In just a few seconds via the RG System user management module you can set up an account and the client's rights, and they are then sent an email inviting them to connect.

ONLINEBACKUP / RECOVERYThanks to the natively integrated RG Backup option, you can performimmediate backups 24/7, even if usersare actively working, on everything that is critical to your clients: files, servers, emails, and databases. Plus: smart backups, remote recovery, multi-site management and quick recovery plan in the event of an incident.

TOTAL SECURITYThe RG Security option, also integrated, constantly defends your clients' environments against all forms of attack: viruses, malware, phishing, etc.Plus: a powerful firewall, a configurable Web content controller and the renowned antivirus Bitdefender®, number 1 in protection. Not only will you improve the level and quality of your clients' protection, your software will also no longer rely on low-end antivirus software.

THE RG TEAMAT YOUR SERVICENot enough staff or expertise in-house? Hotline overloaded when launching a new version of your software? The highly flexible TaaS option allows you to call on RG System experts at any time to support your hypervision services,remotely or on site, with 1st and 2nd level support.

TOTAL TRANSPARENCYFOR YOUR CLIENTSBecause every dollar spent counts for your clients, demonstrate the benefits of your services by automatically emailing personalized daily, weekly, monthly, or quarterly reports. You can provide information on the health statusof their environment, their incident tickets, and all of the actions you take to improve and protect, carried out to avoid crashes and financial losses.

-Guillaume Vergely, Manager of the Supervision Department at Genapi, #1 French software publisher for notaries

DEVELOPMENTDEPARTMENT

SALESDEPARTMENT

HOTLINE

CLIENT

CLIENT

CLIENT

OPTION OPTION OPTION

« We have always ensured the supervision of the information systems of notaries who use our software, which was cumbersome and costly to maintain with the open source solution Nagios. RG System, chosen as its replacement, is much more economical and powerful: every 5 minutes (instead of every 24 hours) we gather information on our client base, not only technical information, but also critical business data on the versions of our software in use. »

Today they expect much more than features or technologies for managing their core business: they demand that you offer them high-performance software that runs constantly.

When they are victims of a crash, a virus, server failure, or slow network connections, they look to you to find solutions.

Thanks to RG System you can keep your clients happy. Stop sending them to another «manager», guarantee the continuity of their environment's services so that they can concentrate on their core business.

RG System is a quick, sustainable and cost-effective way to react and meet your clients' expectations