Planning: A Simple Self Management Support Tool That Can Make a Big Impact

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Patients as Partners | Brief Action Planning PATIENTS AS PARTNERS: BRIEF ACTION PLANNING IN BC BC Quality Forum February 28, 2014

description

This was presented in session G5 at the Quality Forum 2014 by: Christina Southey Quality Improvement Advisor ImpactBC Maylene Fong Manager, Evergreen Community Health Centre, Home Health, Primary Care and Healthy Living Program, Vancouver Community Vancouver Coastal Health Carey Cook Patient Partner & Client Advocate/Support Worker Living Positive Resource Centre

Transcript of Planning: A Simple Self Management Support Tool That Can Make a Big Impact

Page 1: Planning: A Simple Self Management Support Tool That Can Make a Big Impact

Patients as Partners | Brief Action Planning

PATIENTS AS PARTNERS: BRIEF ACTION PLANNING IN BC

BC Quality Forum

February 28, 2014

Page 2: Planning: A Simple Self Management Support Tool That Can Make a Big Impact

A highly structured, patient-centered, stepped-care, evidence-informed self-management support

tool based on the principles and practice of Motivational Interviewing.

-Reims et al, Brief Action Planning White Paper, 2013

available at www.centreCMI.ca

What is Brief Action Planning?

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• Policy, philosophy and program first described in 2007 MOH Primary Health Care Charter.

• Patients provide their voice, choice and representation. “Nothing about me, without me”

• Collaborations between Health Authorities, NGOs, providers, universities, the Ministry of Heath and patients/caregivers/family

What is Patients as Partners?

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Patients as Partners Charters Individual care • Activated patient – involved in their own health – self-

management • Patient –centred care – system is responsive, respectful,

collaborative http://www.youtube.com/watch?v=SSauhroFTpk&feature=player_detailpage

Program and Service Design • Patients , families, community organizations, strategic partners

engaged in design, delivery and evaluation of health care programs and services

System and Community Engagement of patients, families, communities, strategic partners in broader policy development or strategic planning • Representation from patient, families, communities, strategic

partners in governance

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• ~40% of people in BC have at least one chronic

disease.

• In a survey of Self Management Support skills in BC in 2011: – 87% said patients or clients need more support then

they are able to give – 2/3 or above said they are interested in training in

goal setting, action plans, problem solving and follow-up.

Why BAP in BC?

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Why BAP in BC?

64% 68%

51%

57% 59%

88% 88% 91%

88% 84%

88%

0%

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20%

30%

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Helping othersidentify problems

Focusing on oneproblem

DevelopingSMART goals

Increasing othersconfidence

Following up Overallconfidence in

using BAP

pre-Training post-Training

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Patients as Partners | Brief Action Planning

BAP in BC 2012 - Present 2012/13 • Focus on assessing BAP

applicability with different teams/organizations in BC

2013/14 • Spreading the ability for

Health Authorities and Community based organizations to train and support BAP internally.

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Patients as Partners | Brief Action Planning

WHAT IS BAP?

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STEPPED CARE SELF-MANAGEMENT SUPPORT

Health Council of Canada: Self-management Support for Canadians with Chronic Conditions, May 2012

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WHAT IS BRIEF ACTION PLANNING (BAP)?

〉 a highly structured

〉 patient-centered

〉 stepped-care

〉 evidence-informed

self-management support tool based on the principles and practice of Motivational Interviewing and Action Planning.

- Reims et al, Brief Action Planning White Paper, 2013 available at www.centreCMI.ca

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WHAT IS MOTIVATIONAL INTERVIEWING (MI)?

Motivational interviewing is a collaborative conversation style to strengthen a person’s own motivation and commitment to change.

Miller W, Rollnick S. Motivational Interviewing: Preparing People for Change, 3ed, 2013

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SPIRIT OF MOTIVATIONAL INTERVIEWING

〉 Compassion 〉 Acceptance 〉 Partnership 〉 Evocation

Miller W, Rollnick S. Motivational Interviewing: Preparing People for Change, 3ed, 2013

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What does BAP look like?

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“Is there anything you would like to do for your health in the next week or two?”

“How confident or sure do you feel about carrying out your plan (on a scale from 0 to 10)?”

“Would you like to set a specific time to check in about your plan to see how things have been going?”

Behavioral Menu

If Confidence <7, Problem Solve Barriers

Follow-up

Elicit a Commitment Statement SMART Behavioral Plan

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Let’s try it!

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EXAMPLES OF BAP USE IN BC

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• 12 HCP trained in 2011 (NP, GP, CHNs and OT) • One on one interactions with clients in home

health to improve chronic disease management. • Physician with complex patients in the primary

care clinics • Use in health promotion to set goals to improve

health • Motivating peers in their performance

Patients as Partners | Brief Action Planning

BAP in VCH

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• The Resource Center

• Client Advocate/Support Worker with persons at risk of, affected by or infected with HIV, HepC and other blood borne infections.

• Part of the intake process

Patients as Partners | Brief Action Planning

BAP in Community

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• Health Authorities and Community organizations implementing BAP

• Building internal capacity to certify staff in BAP

• Building available resources for training an support (e.g. videos)

Patients as Partners | Brief Action Planning

What’s next for BAP in BC?

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www.centreCMI.ca Or [email protected]

Justin Harder Project Coordinator, ImpactBC [email protected]

For more information on BAP

For more information on BAP work in BC to date

Patients as Partners | Brief Action Planning