Physiotherapy Alliance Customer Satisfaction...
Transcript of Physiotherapy Alliance Customer Satisfaction...
PhysiotherapyAllianceCustomerSatisfactionSurvey1. What is your overall satisfaction level with Physiotherapy Alliance?
Very satisfied Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5 4 3 2 1
2. Were you satisfied that your questions were answered clearly?
Very satisfied Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5 4 3 2 1
3. Were you satisfied that the skill level of our staff met or exceeded your expectations?
Very satisfied Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5 4 3 2 1
4. How satisfied were you with the courtesy of staff?
Very satisfied Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5 4 3 2 1
5. Were you satisfied with staff availability?
Very satisfied Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5 4 3 2 1
6. How satisfied were you with the professionalism of staff at Physiotherapy Alliance?
Very satisfied Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5 4 3 2 1
7. How satisfied were you with inter-staff communication regarding your treatment?
Very satisfied Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5 4 3 2 1
8. Would you return for further treatment at Physiotherapy Alliance?
Yes Maybe No
9. Would you recommend Physiotherapy Alliance to family and friends?