PHILIPPINES B2C E-COMMERCE MARKET 2017 - … · PHILIPPINES B2C E-COMMERCE MARKET 2017 ... What was...

PHILIPPINES B2C E-COMMERCE MARKET 2017 PUBLICATION DATE: MAY 2017

PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-5 TABLE OF CONTENTS I PAGE 6 REPORT-SPECIFIC SAMPLE

CHARTS I PAGE 7 METHODOLOGY I PAGE 8 RELATED REPORTS I PAGE 9 CLIENTS I PAGE 10-11 FREQUENTLY ASKED QUESTIONS I

PAGE 12 ORDER FORM I PAGE 13 TERMS AND CONDITIONS

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PRODUCT DETAILS Title:

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Category:

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Philippines B2C E-Commerce Market 2017

Report

B2C E-Commerce

N/A

Philippines

English

PDF & PowerPoint

61

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QUESTIONS

ANSWERED

IN THIS REPORT

What was the B2C E-Commerce market size in the Philippines in 2016?

How fast is online retail in the Philippines projected to grow through 2025?

What are the main trends influencing the B2C E-Commerce development in this country?

Which product categories are purchased online in the Philippines the most?

Who are the B2C E-Commerce market leaders in the Philippines?

SECONDARY MARKET

RESEARCH

Our reports are exclusively based on secondary market research. Our researchers derive

information and data from a variety of reliable published sources and compile the data into

understandable and easy-to-use formats.

ADVANTAGES Maximum Objectivity

Reliable Sources

Up-To-Date Analysis

Boardroom-Ready PowerPoint Presentations

Guidance For Strategic Company Decisions

PHILIPPINES B2C E-COMMERCE MARKET 2017

PHILIPPINE E-COMMERCE TO OUTPACE MOST REGIONAL PEERS BY 2025

B2C E-Commerce in the Philippines is nascent, with less than 1% of total retail sales

generated online. Rising Internet and smartphone penetration rates, however, are

stimulating the market’s growth, predicted to be the second highest among the top six

economies in Southeast Asia. Currently ranking last by B2C E-Commerce market size, the

Philippines is projected to overtake Singapore, Vietnam and Malaysia, coming in third in the

region by 2025, according to the sources cited in yStats.com’s publication.

With Internet penetration rising, there are still major challenges preventing E-

Commerce in the Philippines from reaching its full potential. These include a poor logistics

infrastructure coupled with the multi-island nation’s complex geography, as well as lack of

consumers’ trust in online credit card payments which results in a high share of cash on

delivery. According to a recent survey referenced in this report by yStats.com, close to

three-quarters of online shoppers in the Philippines paid in cash upon the receipt of goods.

The Philippine E-Commerce competition landscape is dominated by Lazada, a

Southeast Asian E-Commerce champion controlled by the Alibaba Group. Third-party

sources estimated Lazada’s share of the country’s fast growing online retail market at nearly

one-fifth in 2016, as revealed in yStats.com’s report. Another major competitor is online

fashion retailer Zalora Philippines, a 49% stake in which was recently acquired by Ayala

Corporation. Furthermore, while having no local E-Commerce presence, US-based Amazon

is nevertheless a major market influencer, with more than 50% of online shoppers starting

their online product search on Amazon.


MARKET 2017

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MANAGEMENT SUMMARY

OVERVIEW & INTERNATIONAL COMPARISONS

Overview of E-Commerce Market and International Comparisons, April 2017

B2C E-Commerce Sales in Southeast Asia, by Country, incl. Philippines, in USD million, 2015

Total Retail Sales and Retail E-Commerce Sales, in USD billion, and E-Commerce Share of Total Retail Sales, in %, in

Southeast Asia, by Country, incl. Philippines, 2016e

B2C E-Commerce Sales in Southeast Asia, by Country, incl. Philippines, in USD billion, 2015 & 2025f

B2C E-Commerce Share of Total Retail Sales in Southeast Asia, by Country, incl. Philippines, in %, 2015 & 2025f

Online Hotel and Airline Sales in Southeast Asia, by Country, incl. Philippines, in USD billion and in % of Total Hotel

and Airline Sales, 2015 & 2025f, and CAGR, in %, 2015-2025f

Online Ride Sales in Southeast Asia, by Country, incl. Philippines, in USD billion, 2015 & 2025f, and CAGR, in %, 2015-

2025f

Internet User Penetration, by Country, incl. Philippines, in % of Individuals, 2015

Average Fixed Internet Connection Speeds in Southeast Asia, by Country, incl. Philippines, in MB per Second, Q2

2016

Internet Users Growth in Southeast Asia, by Country, incl. Philippines, in %, January 2017 Compared to January 2016

Internet Users in Southeast Asia, by Country, incl. Philippines, in millions, 2015 & 2020f

Number of Internet Users Who Researched Products or Services Online, by Country, incl. Philippines, in millions,

2015

Breakdown of Online Shoppers in Southeast Asia by Buying From Mobile Phone and From Other Devices, by Top

Cities and Other Areas, by Country, incl. Philippines, in %, November 2015

Top 10 E-Commerce Platforms Preferred for Online Shopping, by Rank, by Country, incl. Philippines, 2015

TRENDS

Overview of B2C E-Commerce Trends, April 2017

Smartphone Users, in millions, and Penetration, in % of Mobile Phone Users, 2014 – 2020f

Breakdown of Internet Traffic, by Device, in %, April 2016 & April 2017

Mobile Shopper Penetration, in % of Individuals, Q4 2015 & Q4 2016

Share of Smartphone Users Who Bought a Product or Service Within an App, in %, and Share of Online Shopping

Done Through Mobile Apps, in %, June 2016

Cross-Border Online Shopper Penetration, in % of Online Shoppers, Q4 2015

SALES & SHARES

B2C E-Commerce Sales, in PHP billion, and Share of Total Retail Sales, in %, 2011 - 2016

B2C E-Commerce Sales, in USD billion, 2015 & 2025f

B2C E-Commerce Share of Total Retail Sales, in %, 2015 & 2025f

INTERNET USERS & ONLINE SHOPPERS

Internet Penetration, in % of Individuals, 2010 – 2015

Fixed Broadband Subscriptions, in millions, 2011 - 2015

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TABLE OF CONTENTS (1 OF 2)

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INTERNET USERS & ONLINE SHOPPERS (CONT.)

Internet Users, in millions, 2014, 2015 & 2020f

Shopping-Related Activities Carried Out Online, in % of Individuals, H2 2016

Breakdown of Top Reasons for Online Shopping, in % of Online Shoppers Owning a Payment Card, July 2015

PRODUCTS

B2C E-Commerce Sales by Product Category, in PHP million, 2016

Online Travel Sales, by Segments, in PHP billion, and Share of Total Sales in Each Category, 2015

Online Travel Sales, in USD billion, 2015 & 2025f

Products and Services Paid for Online, in % of Online Shoppers Owning a Payment Card, July 2015

PAYMENT

Share of Online Shoppers Paying with Cash on Delivery, in %, Q4 2015

Share of Internet Users Who Do Not Trust Providing Credit Card Details Online, in %, Compared to the Global

Average, Q4 2015

DELIVERY

Overview of B2C E-Commerce Delivery, April 2017

PLAYERS

Overview of E-Commerce Players, April 2017

Breakdown of Online Spending by E-Commerce Websites, in %, May 2015

Top 8 Local B2C E-Commerce Websites, by Website Visits, in millions, incl. Philippines’ Share of Website Visits, in %,

and Estimated Number of Visits from Philippines, in millions, February 2017

Top 10 E-Commerce Apps, by Rank, by B2C/B2CB2C and C2C, by Platform, March 2017

Share of Online Shoppers Who Start Product Searches at Amazon, in %, February 2017


TABLE OF CONTENTS (2 OF 2)

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REPORT-SPECIFIC SAMPLE CHARTS

GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research

The reports are compiled based on secondary market research.

Secondary research is information gathered from previously published

sources. Our reports are solely based on information and data acquired

from national and international statistical offices, industry and trade

associations, business reports, business and company databases,

journals, company registries, news portals and many other reliable

sources. By using various sources we ensure maximum objectivity for all

obtained data. As a result, companies gain a precise and unbiased

impression of the market situation.

Cross referencing of data is conducted in order to ensure

validity and reliability.

The source of information and its release date are provided on

every chart. It is possible that the information contained in one chart is

derived from several sources. If this is the case, all sources are mentioned

on the chart.

The reports include mainly data from the last 12 months prior

to the date of report publication. Exact publication dates are mentioned in

every chart.

Definitions

The reports take into account a broad definition of B2C E-

Commerce, which might include mobile commerce. As definitions may

vary among sources, exact definition used by the source (if available) is

included at the bottom of the chart.

Chart Types

Our reports include text charts, pie charts, bar charts, rankings,

line graphs and tables. Every chart contains an Action Title, which

summarizes the main idea/finding of the chart and a Subtitle, which

provides necessary information about the country, the topic, units or

measures of currency, and the applicable time period(s) to which the data

refers. With respect to rankings, it is possible that the summation of all

categories amounts to more than 100%. In this case, multiple answers were

possible, which is noted at the bottom of the chart.

Report Structure

Reports are comprised of the following elements, in the following

order: Cover page, preface, legal notice, methodology, definitions, table of

contents, management summary (summarizing main information

contained in each section of report) and report content (divided into

sections and chapters). When available, we also include forecasts in our

report content. These forecasts are not our own; they are published by

reliable sources. Within Global and Regional reports, we include all major

developed and emerging markets, ranked in order of importance by using

evaluative criteria such as sales figures.

Notes and Currency Values

If available, additional information about the data collection, for

example the time of survey and number of people surveyed, is provided in

the form of a note. In some cases, the note (also) contains additional

information needed to fully understand the contents of the respective data.

When providing information about amounts of money, local

currencies are most often used. When referencing currency values in the

Action Title, the EUR values are also provided in brackets. The conversions

are always made using the average currency exchange rate for the

respective time period. Should the currency figure be in the future, the

average exchange rate of the past 12 months is used.

METHODOLOGY OF OUR PHILIPPINES B2C E-COMMERCE MARKET 2017

Report Coverage

This report covers the retail E-Commerce market in the

Philippines.

It includes relevant information about international

comparisons, market trends, E-Commerce sales and shares, Internet

users and shoppers, products, payment methods, delivery and players.

Report Structure

The report starts with an overview of the E-Commerce market

and international comparisons, where the relevant country is compared

to other countries in the region in terms of criteria relevant to retail E-

Commerce, such as sales, Internet and online shopper penetration.

Next, the “Trends” section includes an overview of market

trends, such as M-Commerce and cross-border online shopping.

The section “Sales & Shares” covers the development of retail E-

Commerce sales and E-Commerce’s share of total retail sales.

In the “Users & Shoppers” section, information about Internet

penetration and online shoppers is included.

Afterwards, the section “Products” shows the leading product

categories purchased online.

The next section, “Delivery”, covers information related to

delivery in online shopping.

Furthermore, the “Payment” section covers the payment

methods most used by online shoppers.

Finally, the “Players” section includes information about the

leading E-Commerce companies, including rankings of top online shopping

platforms by website visits, awareness and usage rates by online shoppers.


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Vietnam B2C E-Commerce Market 2017

Malaysia B2C E-Commerce Market 2017

Singapore B2C E-Commerce Market 2017

Thailand B2C E-Commerce Market 2017

Indonesia B2C E-Commerce Market 2017

Asia-Pacific Online Payment Methods: Full Year 2016

Asia-Pacific Cross-Border B2C E-Commerce 2017

Asia-Pacific Clothing B2C E-Commerce Market 2016

Asia-Pacific Online Travel Market 2016

May 2017

April 2017

April 2017

April 2017

April2017

March 2017

February 2017

July 2016

November 2016

€ 750

€ 750

€ 750

€ 750

€ 750

€ 1,950

€ 1,950

€ 450

€ 750

China B2C E-Commerce Sales Forecasts: 2016 to 2020

Japan B2C E-Commerce Sales Forecasts: 2016 to 2020

Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020

Trends in Worldwide Internet Retail 2016

Global B2C E-Commerce Market 2016

Online Retail in Emerging Markets 2016

November 2016

December 2016

November 2016

July 2016

June 2016

June 2016

€ 450

€ 450

€ 1,950

€ 1,450

€ 3,950

€ 2,950

Global Cross-Border B2C E-Commerce 2017

Global Online Payment Methods: Full Year 2016

Global Alternative Online Payment Methods: Full Year 2016

February 2017

March 2017

March 2017

€ 2,950

€ 2,950

€ 1,950

Middle East B2C E-Commerce Market 2016 May 2016 € 1,950

Africa B2C E-Commerce Market 2016 May 2016 € 1,950

Latin America B2C E-Commerce Market 2016

Europe B2C E-Commerce Market 2016

March 2016

February 2016

€ 1,450

€ 2,450

UPCOMING RELATED REPORTS

REPORT PUBLICATION

DATE

PRICE*

Southeast Asia B2C E-Commerce Market 2017

Asia-Pacific B2C E-Commerce Market 2017

May 2017

May 2017

€ 1,950

€ 2,950


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