PHILIPPINE DIGITAL STRATEGY: E-GOVERNMENT AND INTEROPERABILITY STANDARDS Ma. Esperanza M. Espino 4...
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Transcript of PHILIPPINE DIGITAL STRATEGY: E-GOVERNMENT AND INTEROPERABILITY STANDARDS Ma. Esperanza M. Espino 4...
PHILIPPINE DIGITAL STRATEGY:E-GOVERNMENT AND INTEROPERABILITY STANDARDS
Ma. Esperanza M. Espino4 November 2010ISSI, UP Diliman, Quezon City
1. Definitions
E-government – using technology solutions designed to improve service delivery and realize cost efficiencies - Accenture
E-governance – strengthen relationship with citizens by engaging electronically them in governance - Accenture
Interoperability The ability of two or more systems or components to exchange information
and to use the information that has been exchanged – IEEE Being able to accomplish end-user applications using different types of
computer systems, operating systems, and application software, interconnected by different types of local and wide area networks. - James A. O'Brien and George M. Marakas
E-GOVERNANCE - VISION
Government Information Systems Plan (GISP), 2000 Vision: “Philippine Government Online”
Philippine ICT Roadmap, 2006 “the Philippine government seeks to use ICT to
become more efficient and responsive in the delivery of its services… ICT will also make government transactions and processes more transparent, increase accountability and reduce losses from graft, corruption and unnecessary leakages.”
3. Development Framework in the GISP
Phase 1 - Setting Up the Environment institutional and policy mechanisms generation of private sector investments establishment of systems functionality and technology
standards security/ interoperability Phase 2 - Building the GISP Infrastructure
government networking infrastructure Process reengineering Priority databases
Phase 3 - Sustaining the GISP Stabilizing systems Monitoring and evaluation systems Establishing systems ownership
4. Status
ISSPs (2009)
44 government agencies have a current and endorsed ISSP
149 government agencies have outdated ISSPs
70 government agencies submitted an ISSP (not endorsed, and several are already out of date)
Web Presence (2010)
304 of 324 NGAs (93.8%) have a web presence
14 NGAs (4.61% of those with a Web presence) are at Stage 4, characterized as ‘Transactional Web Presence’
30.59% are at Stage 3; 49.34% are at Stage 2; and 15.46% are at Stage 1.
4. Status
E-Government Survey 2010 - UN E-Govt Index - ranked 78th of a total of 184 countries
and 5th of 11 in SEA (0.4637)
Telecommunication infrastructure index = 0.1115 E-participation index = 0.1857 Human capital index = 0.8881 Online service index and its components = 0.3937 –
mostly classified as “emerging”
Land Transportation Office - licensing system Securities & Exchange Commission - business name registration and monitoring Bureau of Internal Revenue - online tax filing and payment
Government Service Insurance Systems - delivery of services to its members
4.1 Online Services & ICT Supporting Infrastructure for Delivery
BIR’s integrated computerization and data warehousing projects
NCC’s Jumpstarting e-Governance in local government units (eLGU)
PAGASA’s Interactive Climate and Weather Information Network (PICWIN) Project
Food and Nutrition Research Institute’s e-Nutrition Project
E-Serbisyo, E-Bayad
4.2 Projects for Efficiency and Management Support
Philippine Government Interoperability Framework, 2003 – not formally adopted
4.3 Standards for Security and Interoperability
Manpower Development Initiatives
• Development of competency standards
• MPEG
4.4 ICT Manpower in Government
Investments are still very limited in relation to the magnitude of information technology
2011 E-government Fund
4.5 Government Investments in ICT
CeC – barangay nodes NBN - highway Government Data Center – shared services
4.6 Infrastructure
5. Issues/Opportunities
Information Systems Applications Institutional Framework Infrastructure Facilities ICT Standards in Government Computerization in LGUs Government Investments in ICT
Lack of back-end systems to support transactions
Poor absorption of E-government Fund
Procurement process
5.1 Information Systems Applications
The GISP provided that the NICT develop the implementing program and monitoring system for the GISP, but it did not designate a government CIO or an agency that is adequately empowered to see to its implementation. Pending Legislation – DICT Bill, Privacy bill
5.2 Institutional Framework
Lack of adequate infrastructure on which to build e-government, i.e., shared services/ applications, government broadband network
5.3 Infrastructure Facilities
The Philippine Government Interoperability Framework was put on hold after consultations with the private sector did not push through.
Technically, there are no “standards”. At most, government agencies’ IT systems would have internal standards which can loosely be considered as interoperability standards.
5.4 ICT Standards in Government
Status of eLGU: As of January 2009, 99% of LGUs nationwide have websites (most of them are at Stage 1, and there are none at Stage 5)
Community e-Centers: As of December 2007, a total of 755 CeCs are in operation throughout the country. The list of CeCs is still being updated
5.6 Computerization in LGUs
2. e-Govt Vision
Government Information Systems Plan (GISP), 2000 Vision: “Philippine Government Online” - where our citizens,
anywhere in the country, as well as fellow Filipinos, foreign friends and potential investors anywhere in the world would have direct access to government information and services.
Philippine ICT Roadmap, 2006 Vision: “A society where citizens have access to information and
communication technologies that provide quality education, efficient government service, sustainable economic development, and a better way of life..”
eGOVERNMENT VISION: A smart ICT- competent Government providing innovative and efficient on-line services that respond to the needs of citizens and institutions worldwide
7. Issues and Opportunities
SECTOR/S
Information Systems Applications•Low percentage of Stage 4 websites (UN-ASPA standards)•Low absorption of EgovFund•Procurement Issues –
Government Agencies, CitizensFunding AgenciesIT Suppliers/Vendors
Institutional Framework •Delayed approval/creation of IT governing body•Absence of competency standards
Govt IT PractitionersLegislators
Infrastructure Facilities• Inadequate infrastructure on which to build e-government
Government AgenciesIT Suppliers/Vendors
7. Issues and OpportunitiesSECTOR/S
ICT Standards in Government• Absence of Interoperability Standards
Government AgenciesVendors
ICT Manpower in Government• Absence of competency standards• Inadequate technical and management skills• Uncompetitive compensation package
Government AgenciesIT Training InstitutionsColleges and UniversitiesStudents
Computerization in LGUs• Unavailability of IT technical skills• IT Resources maintenance issues/concerns
LGUsCitizens
Government Investments in ICT• Low Budget Utilization/Absorption• Delay in Budget Release/Availability
Funding/Donor AgenciesGovernment AgenciesIT Suppliers/Vendors
7. STRATEGIESKPIs
Applications• eDemocracy – work towards e-governance enablement
UN-ASPA standards?
Institutional Framework • DICT• CIOs in government / GCIO• Cabinet Committee?
Establishment of DICT / ICT AuthorityDesignation of Government CIO
Infrastructure Facilities•Government Broadband Network - PPP• Government Data Center
ICT Manpower in Government
Adoption of competency standards
Computerization in LGUs
Government Investments in ICT
7. PROGRAMS
Sectors
• eDemocracy programo Update GISP define Enterprise Architecture/ prioritize strategic projects e.g., relating to business process streamlining, devt of back-end/ core databases• Tie up with national priorities /agenda
• Social Services (DOH/DSWD/DA)
Citizens
7. POLICIESSECTOR/S
DICT
CIO in government
IT procurement manual
Revisit eGov guidelines – address low absorption causes
THANK YOU!