PHILIP ALMEDA VASQUEZ

Unit 702, Al Owais Building, Al Rigga Road, Deira DUBAI, H: (+971) 55-222-1528 | C: (+971) 56-414-4147 | philip_av@yahoo.com

Executive Profile Operations Manager who is dedicated to continuous process improvement in the face of rapidlyevolving and changing markets with extreme results-orientation and proactivity in addressing andresolving problems. A dependable manager, bringing management experience and a willingnessto take on added responsibility to meet tight deadlines with enthusiasm as a team player and a strongwork ethic coupled with advanced complex problem solving skills. Dedicated Operations Managerdemonstrating effective leadership in all aspects of the job - excels at cutting costs andstreamlining operations.

The applicant has various trainings and exposures on: Project Management Internal Audits Innovation Financial Analysis Root Cause Analysis Network Development Potential Problem Analysis Investment and Returns

Innovative executive and marketing professional experienced in high-volume,multi-unit, retail and business operations who desires a high-level position in a professionalcorporate environment.

Skill Highlights - Small Business Development - Project Management- Leadership/Communication skills- Product Development- Product Line Expansion- Business Operations Organization- New Product Delivery- Human Resources- Negotiations Expert- Employee Relations- Self-motivated- Market Research and Analysis- Customer-oriented

Core Accomplishments

Project Management:

- Initiated PROJECT INNO which resulted in current restaurant theme and streamlined processes of Chowking Philippines.

- Reduced capital spending by 20% as the leader of a cross-functional project team.- Current Proponent of PROJECT INNO-Me for Middle East operations that will streamlineprocess, tasks and procedures in the restaurant

- Instrumental in creating, driving and implementing Project Ben 10, Project Noel, Project Red, Project Sunshine and Project Emperor

Professional Experience

Operations Systems Manager Jun 2016 to CurrentChowking Orient Restaurant － UAE and Oman Reason for Leaving: Currently employed

- Responsible for creation of strategic positioning for the brand.- Formulation of internal processes to ensure replicable results.- Develop systems and processes that will improve brand competitiveness.- Responsible for creation of strategic positioning for the brand.- Formulation of internal processes to ensure replicable results.

- Develop systems andprocesses that will improve brand competitiveness.- Ensure succession planning for stable organization.- Implement out-of-the-box Business Continuity Plan.- Initiated rollout of new enterprise software solution for sales reporting.- Partnered successfully with cross-departments to produce Project Inno-Me- Spearheaded cross-functional initiative to achieve process streamlining- Strengthened company's business by leading implementation of Project Ben 10, Project Noel,

Project Red, Project Sunshine, Project Emperor .- Trained, coached and mentored staff to ensure smooth adoption of newprogram

- Developed and rolled out new policies.

Senior Area Manager Jun 2014 to Jul 2016Chowking Orient Restaurant － Dubai, United Arab Emirates

Reason for Leaving: Promotion- Responsible for the over-all delivery of business results on sales, profit, peopledevelopment - Ensure quality systems are running in all restaurants- Act as company liaison to government offices.- Develop network through scientific and entrepreneurial processes.- Ensure execution of standard operating procedures

Area Manager 4 March 2004 to Jun 2014 Fresh N' Famous Foods Inc. – Manila, Philippines Reason for Leaving: Overseas Job

- Responsible for the over-all delivery of business results on sales, profit, peopledevelopment and quality systems.

- Ensure business growth both for existing stores and in terms of network development.- Responsible for OGSM formulation, calibration and execution in all levels of operations.- Ensure Talent Succession though proper talent development/acquisition.

Store In Charge Mar 2004 to Feb 2005Coffee Beanery Ltd., TCBY, A&W Restaurant and Sterling Fastfood Company SterlingFastfood － Doha, Qatar

Reason for Leaving: Chowking Philippines offered new post and the need for professional growth was inevitable.- Responsible for total operations in Airport including sales development, airport liaison and flight monitoring.- Responsible for production management based on flight schedules and passenger arrivals- Responsible for sales monitoring.-Responsible for training of new staff.

Store Manager Jun 2001 to Feb 2004Fresh N' Famous Foods Inc Reason for Leaving: Overseas employment

- Responsible for delivery of store results on FSC, Sales, and Profit. - Responsible for monitoring key performance index of assistant managers.- Responsible for strategic store planning. - Responsible for profit delivery through putting in place storesystems that yield better results

- Responsible for flawless standard execution in the store. Management Trainee Nov 2000 to Jul 2001Fresh N' Famous Foods Inc

Reason for Leaving: Promotion to next level - Responsible for learning acquisition

- Responsible for handling shifts that include manpower scheduling and control,production planning, product gold standard delivery, gold service delivery.

- Responsible for shift management

Education

Bachelor of Arts, Behavioral Science University of Santo Tomas － Manila City, Manila, PhilippinesDean's ListerCollege Editor

Skills

Calibration, Coaching, Crisis Management, Customer Service, Delivery Process, Service Image,Leadership, Network Development Processes, Production Management, Profit Management,Promotion and Sales Development, Strategic Positioning

Personal Information

Permanent Address : Lot 11 Block 18 Jasper St, Monte Claro Homes,

Barangay Sabang, Lipa City 4217

Birthdate : March 6, 1978Birth Place : San Jose, Occidental MindoroHeight : 5'5.5" ft.Weight : 140 lbs.Gender : Male

CivilStatus : MarriedNationality : Filipino

Interests

- Reading books on science and books of interest- Writing poems- Skillful on people management- Skillful on operating computer applications- Skillful on effective communications

Trainings and Seminars

Management Trainee Program November 21 – January 19, 2001 Michelle Cruz, Training Manager Employer-Employee Relations Seminar April 11-12, 2002 Angelito Santiago, HRD Manager The Seven Habits of Highly Effective People Stephen Covey June 5, 2002 – June 7, 2002 Arcee Santos Effective Salesmanship Seminar June 26 – 27, 2002 Cielo Bantolo

Crisis Management Seminar January 15 – 17, 2003 Ted James Mendoza Interaction Management 1 September 3 – 5, 2003 Development Dimensions International

Customer Relations Management September 15 – 17, 2003 Becoming A Coffee Expert November 25 – 29, 2004 Merweb Hotel Reeves Vas Effective Field Coaching Juy 18-19, 2006, Jollibee Center Pasig City Michelle D. Cruz/Manuel Luis Manalang Opening Team Managers’ Training Program August 17, 2006, Jollibee Center PasigCity Michelle D Cruz/ Emely Sales Partnership: Creating Synergy September 25-27, 2007, Karina Bldg, Pasig City Angelito C. Snatiago/Ma. Theresa A. Gulay Targeted Selection October 2-3 and 7, 2008, Karina Bldg, Pasig City Angel C. Santiago/Rhodelia Duerme Performance Coaching Skills Workshop November 24-25, 2008, Jolibee Center, Pasig City Angel C. Santiago/ Myra S. Lapus FSC Audit Tool Simulation Training May 22-25, 2009, Jollibee Plaza, Pasig City Ramon Acero Network Development Process Workshop August 9, 10, 12, 2009 Jollibee Center Pasig City Barry C. Marcelo/Ramon L. Quaison Breakthrough Coaching Certification December 11, 2009 Jollibee Center Pasig City Juan Alfonso D. Suarez/May Soriano FSC and QSR Process Certification May 12 – July 12, 2011, Jollibee Plaza Pasig City Arnie H. Reyes 8 Pillars of Growth and Profit Strategy March 19, 2012 Jollibee Center Pasig City MansMith and Fileders Inc./ Josiah Go/Chiqui Escareal-Go Service Image Integration November 5-7, 2012 Jollibee Center Pasig City Karen Agustin-Ostrea

Putting the WOW in Your Customer Service November 16, 2012, Legend Villas Pasig City Binky Ocaya/Merril Yu LIFO (Life Orientations Seminar) December 12-15, 2012, Tagaytay City Matthew DY/JWS Internal Assesor’s Course July 2012-December 2012, Jollibee Plaza Pasig City Wally T. Mateo Discovering Your Purpose August 30, 2013, Oakwood Hotel Pasig City Pierre Monserrate/JV Tence

Disney Institute Custom Solutions January 28-29, 2014 Jollibee Center Pasig City Disney Institute Hongkong Authentic Leadership March 17-18, 2014, Oakwood Hotel Pasig City Pierre Monserrate/ Annabelle Narciso