29–30 April, 2013JW Marriott Marquis Hotel Dubai • United Arab Emirates

PestWorldEAST

MONDAY, 29 APRIL

7:00 am to 5:00 pm Registration

8:00 am – 8:30 amContinental Breakfast and Exhibits

8:30 am – 9:00 amWelcome and Opening RemarksBob Rosenberg, National Pest Management Association, Fairfax, Virginia, USA

Hani Shehadeh, Ecovar, Dubai, UAE

9:00 am – 10:00 amBed Bug Biology, Behavior and Impact on Management ProgramsGail Getty, Domus Institute, San Francisco, California, USA

Understanding the science behind the biology and behavior of bed bugs is key to portraying a professional image to your client. This knowledge can also give you an upper hand in the battle against bed bugs. The latest, cutting- edge research will be reviewed, revealing entomological insights that you need to build your business on a foundation of facts.

10:00 am – 10:30 amRefreshments and Exhibits

10:30 am – 11:15 amBed Bug Control and Treatment Options Dinesh Ramachandran, National Pest Control, Dubai, UAE

Richard Jones, Rentokil Initial, Middle East, North Africa and Turkey

Dr. Mohammed El Damir, Adams Pest Control, Minneapolis, MN, USA

Since the resurgence of bed bugs as a major pest worldwide, many pest management firms have been trying to identify new and innovative ways to control these blood sucking pests. In this session, learn about some of the creative ways that firms are dealing with bed bugs around the world.

11:15 am – 12:15 pmPesticide Safety – What Pest Management Professionals Need to KnowSteve Dwinell, Florida Department of Agriculture and Consumer Services, US EPA, SFIREG

Pesticide safety is a top concern for both applicators and the public. In this session, learn how pest management professionals can protect themselves, the environment, and their customers by limiting exposure, using personal protective equipment, and other common sense methods.

12:15 pm – 1:45 pmLunch and Exhibits

1:45 pm – 2:45 pmRodent Control in Commercial Accounts Richard Jones, Rentokil Initial, Middle East, North Africa and Turkey

Rodent control is an essential service in commercial facilities. In order for a program to be successful, a compre-hensive IPM program consisting of sanitation, exclusion, monitoring and traditional control methods must be

Program of Events

tailored to the needs of the customer. In this session, learn about some of the challenges that rodents can present in commercial settings and how pest management professionals can overcome them.

2:45 pm – 3:45 pmDeveloping and Implementing Effective New Employee Training ProgramsMichel Bayoud, Boecker Public Health, Beirut, Lebanon

Fred Strickland, Terminix International, Memphis, Tennessee, USA

Increased levels of professionalism industry-wide have caused companies to reevaluate and redesign how new information is communicated to technicians in the 21st century. From the classroom, to hands-on training in the field, pest management firms are developing innovative ways to educate and train technicians about pest management. Learn successful methods that your company can use to keep technicians “up to speed” in a rapidly changing field.

3:45 pm – 4:00 pm Refreshments

Presented by the National Pest Management Association in connection with Ecovar

4:00 pm – 5:00 pmUsing Pest Monitoring Devices as Part of an Effective Integrated Pest Management ProgramDr. Mohammed El Damir, Adams Pest Control, Minneapolis, MN, USA

When using an IPM approach, pest management professionals must first identify the pest and understand its biology and habits through monitoring. Pest monitoring works 24/7, and helps to identify the best possible time and strategies for control. In this session, learn important tips to improve monitoring programs by developing comprehensive pest management programs for food processing facilities.

5:00 pm – 5:45 pmIntegrating the NPMA Pest Management Standards for Food Plants Into Your Service ProgramDr. Jim Fredericks, National Pest Man-agement Association, Fairfax, VA, USA

The NPMA Pest Management Standard for Food Plants has been revised for 2013. In this session, learn about the history of the NPMA Standard and how you can incorporate it into your pest management program.

5:45 pm – 7:00 pmReception and Exhibits

TUESDAY, 30 APRIL 2013

7:30 am – 8:30 am Continental Breakfast and Exhibits

7:30 am – 1:00 pm Registration

8:30 am – 9:15 amEffective Use of Baits for Cockroach and Ant ControlGail Getty, Domus Institute, San Francisco California, USA

Baits and insect growth regulators have revolutionized the way that technicians approach cockroach control. In this session, learn how the biology and behavior of pests like cockroaches and ants influence the effectiveness of bait programs and how to effectively incorporate these technologies into your company’s service protocols.

9:15 am – 10:15 amArea-wide Mosquito Control OptionsFahmi Beidas, Ministry of Health, United Arab Emirates

Frank Meek, Orkin Pest Control, Atlanta, Georgia, USA

Steve Dwinell, Florida Department of Agriculture and Consumer Services, US EPA, SFIREG

Mosquito-borne illness is an important concern worldwide. In this insightful session, learn about the different approaches that are being implemented in different regions of the world to control mosquitoes and protect public health.

10:15 am – 10:45 amRefreshments

10:45 am – 11:30 amSmall Fly Identification and Management Dr. Mohammed El Damir, Adams Pest Control, Minneapolis, MN, USA

Small flies can be a major nuisance for pest management technicians. Typically finding the source of the infestation and developing a solution requires technicians to do a little detective work. In this session, learn about how to identify and control small fly infestations in commercial settings.

11:30 am – 12:15 pm21st Century Tools for the Pest Management ProfessionalGail Getty, Domus Institute, San Francisco California, USA

Pest professionals have an array of tools and equipment available to solve pest problems. In this session, learn about some of the new tools that are being used by technicians and pest management firms to increase efficiency and effectiveness of pest management efforts and streamline customer service, including non-traditional tools for sanitation and exclusion efforts.

12: 15 pm – 1:00 pm The Effect of Environmental Conditions on Pest Control and Treatment SuccessViren Merchant, Pest Control Associates-AMB, Mumbai, India

Frank Meek, Orkin Pest Control, Atlanta, Georgia, USA

One of the most effective pest management strategies available to the professional is habitat modification, or sanitation. Learn how educating your client about environmental conditions can help to minimize extra service calls and increase levels of customer satisfaction.

1:00 pm Adjourn

Presented by the National Pest Management Association in connection with Ecovar

PestWorldEAST • 29–30 April, 2013

HOTEL INFORMATION

Just 20 minutes from Dubai International Airport, the JW Marriott Marquis Dubai is located on Sheikh Zayed Road, in the heart of Dubai and its new Business Bay district. The five-star hotel is adjacent to the Dubai Mall, the unique Burj Khalifa, Jumeirah Beach, the Dubai Convention Center and the Dubai Racing Club. For further information, visit jwmarriottmarquisdubai.com.

Room rates: 700,00 AED / Single Occupancy 950,00 AED / Double Occupancy

Reserve your room today by visiting www.npmapestworld.org.

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THREE WAYS Fax: 001 703 352 3031 or 00 9714 328 5377 Online: Click Here to Register

TO REGISTER: E-mail: hani@ecovargroup.com or dstumpf@pestworld.org

Registration fees must accompany this form or registration will not be processed. All checks should be made payable to NPMA, and must be in U.S. dollars, drawn on a U.S. bank.

If you fax this registration form, DO NOT MAIL A DUPLICATE COPY. Full registration fees include access to all educational sessions, exhibit hall, general sessions, and social functions associated with the conference. Fees do NOT include travel, hotel or optional tours.

All cancellations and refund requests must be received in writing. After 18 April, all registrations will be onsite. If your registration is received after 18 April, it will not be processed until you arrive at the forum.

29–30 April, 2013JW Marriott Marquis Hotel Dubai • United Arab Emirates

PestWorldEAST

Registration Form

Please print or type all information. Your name will appear exactly as indicated on this form. One registration per person. Photocopies are acceptable.

Presented by the National Pest Management Association in connection with Ecovar

Questions? Contact NPMA Tel: 001 703 352 6762 E-mail: npma@pestworld.org

Contact Ecovar Tel: 9714 328 5266 Fax: 9714 328 5377 E-mail: hani@ecovargroup.com

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Check: (Check # ) Payable to NPMA (in U.S. dollars, drawn on a U.S. bank), or payable to Ecovar (in AED).

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Wire Transfer Instructions

Receiving Bank: Wells Fargo Bank N.A. San Francisco Receiving Bank Swift: WFBIUS6S Attn: Foreign Exchange – Jeff Shopoff

For Further Credit to: Sandy Spring Bank ABA/Routing & Transit: ABA#055001096

For Final Credit to: #1551074001 Name on Account: National Pest Management Association 10460 North Street • Fairfax, VA 22030 USA

Our bank (Sandy Spring Bank) uses an intermediary bank (Wells Fargo) to process international wires. If you need the address for our bank, please see below:

Bank Address: Sandy Spring Bank 17801 Georgia Avenue • Olney, MD 20832 USA