Personal Reflection/Book Group Discussion Questions ......©2016 Beth L. Buelow, PCC, The Introvert...

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Personal Reflection/Book Group Discussion Questions Resources Shared by Inaugural Book Groups Cutting Room Floor Bonus Content Supplemental Materials TheIntrovertEntrepreneur.com

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Page 1: Personal Reflection/Book Group Discussion Questions ......©2016 Beth L. Buelow, PCC, The Introvert Entrepreneur The Introvert Entrepreneur Virtual Book Group Personal Reflection Questions

Personal Reflection/Book Group Discussion Questions

Resources Shared by Inaugural Book Groups Cutting Room Floor Bonus Content

Supplemental Materials

TheIntrovertEntrepreneur.com

Page 2: Personal Reflection/Book Group Discussion Questions ......©2016 Beth L. Buelow, PCC, The Introvert Entrepreneur The Introvert Entrepreneur Virtual Book Group Personal Reflection Questions

ABOUT  THE  BOOK    

 Title:  “The  Introvert  Entrepreneur:  Amplify  Your  Strengths  and  Create  Success  on  Your  Own  Terms”  Author:  Beth  Buelow,  ACC,  founder  of  The  Introvert  Entrepreneur,  [email protected]    Publisher:  Perigee  Books/Penguin  Publication  Date:  Nov  3,  2015  ISBN-­‐13:  978-­‐0399174834  Amazon.com  page:  tiny.cc/IntroEntre  Amazon.co.uk  page:  tiny.cc/IntroEntreUK    Editor:  Marian  Lizzi,  Perigee  Books,  [email protected]    Publicity:  Angela  Januzzi,  [email protected]            

The  Introvert  Entrepreneur:  Amplify  Your  Strengths  and  Create  Success  on  Your  Own  Terms  does  what  no  other  book  on  introversion  or  entrepreneurship  has  done:  it  explores  a  range  of  entrepreneurial  topics  from  an  introvert  point  of  view,  including  how  your  personality  and  energetic  type  play  a  role  in  building  a  sustainable  business.      The  Introvert  Entrepreneur  directly  takes  on  the  mistaken  but  prevailing  assumption  that  entrepreneurial  success  belongs  to  the  extroverts.  This  book  shares  the  stories  and  lessons  from  introverts  who  have  chosen  to  defy  that  assumption,  built  successful  businesses,  and  created  a  way  of  life  that  honors  their  natural  energy.  Rather  than  seeing  introversion  as  a  liability  (as  most  of  society  treats  it),  this  book  provides  a  road  map  for  entrepreneurs  who  want  to  cultivate  and  amplify  their  natural,  internal  strengths.    What  many  people,  including  introverts  themselves,  may  not  know  is  that  the  strengths  and  traits  of  the  typical  introvert—curiosity,  desire  for  depth  over  breadth,  comfort  with  going  solo,  thoroughness  and  introspection,  love  of  research—lend  themselves  well  to  entrepreneurship.    Written  for  those  who  own  their  own  business  and  those  who  are  “intraprenuers,”  assuming  an  entrepreneurial  role  within  a  larger  company,  The  Introvert  Entrepreneur  explores  fears,  mindset,  failure  and  self-­‐management;  values  identification;  networking,  marketing  and  sales;  creating  community;  and  partnership  and  expansion.  Anecdotes  and  insights  are  offered  from  a  range  of  introvert  entrepreneurs,  including  Laurie  Helgoe,  Chris  Guillebeau,  Jadah  Sellner,  Mary  Ann  Radmacher,  Susan  Cain,  John  E.  Doerr,  and  many  others.  

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Personal Reflection/ Book Group Discussion

Questions

TheIntrovertEntrepreneur.com

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©2016BethL.Buelow,PCC,TheIntrovertEntrepreneur

The Introvert Entrepreneur Virtual Book Group Personal Reflection Questions for Call 2: Chapters 1 & 2

In considering these questions, let your thinking go to either your personal or professional life, whichever one feels most relevant to you right now.

The Reading

1. In general, which points resonated the most with you in chapters 1 and 2?

2. Which points did you feel didn’t fit you, or you’ve had a different experience?

3. Of the challenges listed on pages 17-21, which ones are the biggest for you? What has that kept you from doing that you want/need to do?

Your Energy

1. Where would you put yourself on the introvert/extrovert spectrum? 2. What activities, people, or situations energize you? 3. Which ones drain you?

Your FUDs

1. What’s the biggest fear, uncertainty and/or doubt that you’re feeling right now?

2. When was a time when you decided to “feel the fear and do it anyway”? How did things turn out?

3. What would be possible if that FUD wasn’t as big for you? Final Reflections

1. The first challenge I’d like to address is: 2. As I move through that challenge, this will be possible: 3. One thing I can do to be proactive about recharging my batteries is: 4. I am committed to:

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©2016BethL.Buelow,PCC,TheIntrovertEntrepreneur

The Introvert Entrepreneur Virtual Book Group Personal Reflection Questions for Call 3: Chapters 3 & 4

In considering these questions, let your thinking go to either your personal or professional life, whichever one feels most relevant to you right now.

The Reading

1. In general, which points resonated the most with you in chapters 3 and 4?

2. Which points did you feel didn’t fit you, or you’ve had a different experience?

Your Voice

1. What do you know “for sure” about yourself/your work? 2. What are your top four core values, the ones that define who you are? 3. How do you complete these sentences:Through my business/work, I

will realize my vision of________________. The world will be different because________________. This business/work will give me the freedom to________________and to express________________.

4. How do you feel about taking risks? What’s the biggest risk you’ve take so far?

Networking

1. What kind of networking do you find most comfortable and productive?

2. In what ways do you already show up to, through and for other people? What are some other ways you can show up?

3. What’s your best networking strategy for before, during or after an event?

Final Reflections

1. My voice comes through most powerfully when I’m: 2. One networking strategy that will increase my

visibility/credibility/profitability is: 3. I am committed to:

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©2016BethL.Buelow,PCC,TheIntrovertEntrepreneur

The Introvert Entrepreneur Virtual Book Group Personal Reflection Questions for Call 4: Chapters 5 & 6

In considering these questions, let your thinking go to either your personal or professional life, whichever one feels most relevant to you right now.

The Reading

1. In general, which points resonated the most with you in chapters 5 and 6?

2. Which points did you feel didn’t fit you, or you’ve had a different experience?

You and Sales

1. Besides the actual product or service that you sell, what else are you “selling”? (for instance: security, transformation, beauty, etc)

2. Who is your ideal client or customer? What are their pain points? What’s your solution?

3. What sales strategies have been most effective for you? What’s worked about them?

4. What would shift in your business if you were approaching every step in the sales process from a service and love-based perspective, rather than fear or scarcity? (Not to assume fear, but we all experience it on some level at some point!)

You and Your Peeps

1. Who is part of your community? Not just those you directly serve or sell to, but peers, lurkers and prospects, too.

2. What is the most effective and energetically efficient way for you to engage with your community?

3. Where are you currently not showing up that would be worth expanding into? (for instance: social media, content creation, speaking, podcasting, etc.)

Final Reflections

1. My sales superpower is: 2. One way collaboration would help move my business forward is: 3. I am committed to:

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©2016BethL.Buelow,PCC,TheIntrovertEntrepreneur

The Introvert Entrepreneur Virtual Book Group Personal Reflection Questions for Call 5: Chapters 7 & 8

The Reading

1. In general, which points resonated the most with you in chapters 7 and 8? 2. Which points did you feel didn’t fit you, or you’ve had a different

experience? Playing in the Sandbox with Others (Ch 7)

1. Who’s part of your professional team? (employees, contractors, subcontractors, regular collaborators, coaches, accountability partners, etc.)

2. What’s an example of a partnership or collaboration that worked really well for you? What contributed to its success?

3. When have you experienced an unproductive or failed collaboration? What’s your biggest lesson learned?

4. In your experience, what’s the most challenging part of collaborating with someone? How do you move through that challenge? Alternatively, what’s the best part about collaboration for you?

Business Expansion (Ch 8)

1. In what ways have you and/or your business grown in the past 12-18 months? (consider tangible outcomes, as well as skills, knowledge, connections, etc.)

2. What’s your most important consideration when you think of expanding your business (whether that’s through people, products, services, etc.)

3. If you consider the ultimate manifestation of your entrepreneurial vision (that’s a mouthful!), what’s it look like? Remember: it doesn’t have to be BIG or making a GAZZILLION dollars. It’s a full expression of your vision, without the “shoulds” and comparisons.

Final Reflections

1. I know growth is happening because: 2. People I’d like to collaborate with or make a more regular part of my

business include: 3. I am committed to:

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©2016BethL.Buelow,PCC,TheIntrovertEntrepreneur

The Introvert Entrepreneur Virtual Book Group Personal Reflection Questions for Call 6:

Chapter 9 + Completion In considering these questions, let your thinking go to either your personal or professional life, whichever one feels most relevant to you right now.

The Reading

1. In general, which points resonated the most with you in chapter 9? 2. Which points did you feel didn’t fit you, or you’ve had a different

experience? You, Stretching, and Sustainability

1. What’s your relationship with your comfort zone? What are activities or choices that tend to stretch it? How do you feel being out of it?

2. What do you think of the idea of having a “capacity zone”? 3. Where do you feel most sustainable (time, money, health, alone time,

energy, relationships, work)? Least? 4. What do you consider to be your most effective sustainability

strategies? 5. What’s your personal “triple bottom line”? 6. What do you want to let go of in service of your business? Your

overall life? Final Final Reflections

1. The most important point/awareness/learning I want to remember from reading the book is:

2. The most important point/awareness/learning I’m taking away from the book group discussion is:

3. Over the next 12 months, what do I want to

a. Keep doing b. Start doing c. Stop doing

to move me and my business forward?

Page 9: Personal Reflection/Book Group Discussion Questions ......©2016 Beth L. Buelow, PCC, The Introvert Entrepreneur The Introvert Entrepreneur Virtual Book Group Personal Reflection Questions

Resources Shared by Inaugural Book Groups

(2016)

TheIntrovertEntrepreneur.com

Page 10: Personal Reflection/Book Group Discussion Questions ......©2016 Beth L. Buelow, PCC, The Introvert Entrepreneur The Introvert Entrepreneur Virtual Book Group Personal Reflection Questions

ResourcessharedbytheInauguralVirtualBookGroups,Spring2016

LinksaccurateasofJune9,2016

GettingThingsDone:http://gettingthingsdone.com/

StrengthsFinder:https://www.gallupstrengthscenter.com/Purchase/en-US/Index

EntrepreneurStrengthsFinder:https://www.gallupstrengthscenter.com/EP10/en-US/About

360-degreeFeedback:https://en.wikipedia.org/wiki/360-degree_feedback

NozbeApp:https://nozbe.com/

Trello:http://trello.com

BreneBrowntalk:http://99u.com/…/…/brene-brown-stop-focusing-on-your-criticsTheCreativeHabitbyTwylaTharp:http://www.amazon.com/Creative-Habit-Learn-Use…/…/0743235266SwaybyOriandRamBrafman:www.amazon.com/Sway-Irresistible-Pull-Irration…/…/0385530609Quote:"Thereasonwestrugglewithinsecurityisbecausewecompareourbehind-the-sceneswitheveryoneelse'shighlightreel."SteveFurtick"Networkinginthe21stCentury"and"Networkinginthe21stCentury...OnLinkedIn,"bothbyDavidJPFisher"LinkedIn&SocialSellingforBusinessDevelopment"byBrynneTillman"YouCanHealYourLife"byLouiseHay(bookanddocumentary.Here’sthelinktothefulldocumentaryvideo!http://www.veoh.com/watch/v17030504WsgTbfQm)DawnaMarkovapoem:Iwillnotdieanunlivedlife.Iwillnotliveinfearoffallingorcatchingfire.Ichoosetoinhabitmydays,toallowmylivingtoopenme,

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tomakemelessafraid,moreaccessible,toloosenmyheartuntilitbecomesawing,atorch,apromise.Ichoosetoriskmysignificance;tolivesothatwhichcametomeasseedgoestothenextasblossomandthatwhichcametomeasblossom,goesonasfruit.TheOneThing:www.amazon.com/ONE-Thing-Surprisingly-Extraord…/…/1885167776EntreLeadership:www.amazon.com/EntreLeadership-Practical-Business-Wisdom…/…/MypodcastwithArdenCliseaboutAccountabilityPartnerships:http://theintrovertentrepreneur.com/…/the-power-of-the-pro…/StrengthsFinder:https://www.gallupstrengthscenter.com/ThePowerofFocus:www.amazon.com/Power-Focus-Tenth-Anniversary-C…/…/0757316026VisitFinland:http://www.visitfinland.com/silence-please/

JeffGoins(writingandcreativity):http://goinswriter.com/

JimCarreycommencementspeech(excerpt):https://www.youtube.com/watch?v=J5pgrnstX6wY(Google"JimCarreyCommencementSpeech"tofindthefullspeechandtranscripts)**VIEWERWARNING:dependingonyourmood,youmightwanttohavesometissueshandy!**

TheAdventuresofJohnnyBunkobyDanPink:http://www.amazon.com/Adventures-Johnny-Bunko-…/…/1594482918

Fiverr(freelancers):https://www.fiverr.com/

TimeEtc(virtualassistants):http://web.timeetc.com/

CreatingAffluencebyDeepakChopra:www.amazon.com/Creating-Affluence-Z-Steps-Rich…/…/1878424343

TheOrganizedMindbyDanielLevitin:www.amazon.com/Organized-Mind-Thinking-Straigh…/…/0147516315

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TEDTalk,"TheDangerofaSingleStory"byChimamandaAdichiehttps://www.ted.com/…/chimamanda_adichie_the_danger_of_a_si…

"SomeLovingRemindersAboutFeedback"byTaraMohr:http://www.taramohr.com/…/some-loving-reminders-about-feed…/

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Cutting Room Floor Bonus Content

TheIntrovertEntrepreneur.com

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©2016,BethL.Buelow,PCC,TheIntrovertEntrepreneur.NotforDistribution

TheIntrovertEntrepreneur:AmplifyYourStrengthsand

CreateSuccessonYourOwnTerms

byBethL.Buelow,PCC

CuttingRoomFloorBonusMaterial

ForVirtualBookGroupMembersONLY…NotforDistribution!

CutfromChapter4:

AllIReallyNeedtoKnowaboutNetworking,ILearnedfromMyDog

AboutfourmonthsafterhavingadoptedsweetGinger,whowasthenatwo-year-oldyellowlabmix,welearnedthatsheisrathershyandanxiousaroundherownkind.Withmosthumans,insmalldoses,she’sfine.Butotherdogs...notsomuch.(Theexperienceremindedmethatthereversecanbetrueforintroverts:we’refinewithanimals,butwithourownkind...notsomuch!)

TheplacewhereItookherfortrainingtoldmeshewasn’tquitereadyforovernightboardingorevendoggydaycare.MyheartbrokeforGinger;you’dhavethoughtsomeonetoldmethatmyfive-year-oldwasn’treadyforkindergarten.WhatshouldIdonext?Iasked.Scheduleherforsomethirty-minuteplaydates,theysaid,soshecouldbesafelyandthoughtfullysocialized.

Aftermyinitialdisappointmentworeoff,Igottothinking:SinceIobviouslywouldn’tthrowmyGingerintothedeependbysendinghertoovernightboarding,triggeringanxietyandinsecurity,whydoweintrovertsthinkwehavetodiverightintothedeependwhenitcomestonetworkingandothersocialevents?Whyshouldweexpectourselvesto“perform”andgeteverythingright,orfeelcomfortablethefirst(orsecond,orevenfifth)time?

Whatifwetooksomelessonsfromthesocializationofintroverteddogsandappliedthemtoourselves?

CrazyGinger

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©2016,BethL.Buelow,PCC,TheIntrovertEntrepreneur.NotforDistribution

IspenttheentiredaywithGinger,takingherwithmeonerrandsandwhilevisitingafriend.IstudiedGingerandreflectedontheexperienceatthetrainingfacility.Andoverthecourseofseveralhours,sheenlightenedmewithafewtipsabouthowshewouldmostliketobesocialized.Itookcarefulnotes.

1.Easeintoit.Don’tstartoutbyputtingyourselfinaconversationwiththemostexuberant,chattyofallthedogs—Imean,humans.Gettoknowthelayoftheland.Findandfocusonsomeoneelseintheroomthathasasimilarorevencalmerenergythanyou.Seekoutafriendlyface.Startoutwithsmallergatheringsinmoreintimatesettings,sothatdistractionsareminimized.Allowthemtobeshorter“playdates,”onlystayingaslongasyouwant.

2.Engageincalmingbehaviors.

Dogsdoafull-bodyshake,yawn,orstretch.Theymightsniffthefloor,orinitiallyavoideyecontact.Theseactionscalmthemdown,aswellassendsignalstootherdogsthatthey’reopentobeingapproached.WhileIdon’tsuggestyoudoahead-to-toeshakeorsnifftheground(oranythingelse,forthatmatter),therearecalmingbehaviorsweintrovertedhumanscanadopttohelpusadjusttoapotentiallystressfulsituation.Beforewalkingintotheroomwhereyou’llbenetworking,trythesetips:Yawn.Rollyourheadaround.Shakeoutyourhands.Takeseveralslow,deepbreaths.Duringtheevent,stepoutasneededanddothesethingsagain(outofsight,ofcourse!).

3.Taketime-outs.

Newinteractionscanbeintense,especiallyforintrovertswhofeelthattheirenergyoutputisn’tbeingreplenishedfastenoughtobalancethingsout.InoticewhenGingerisabouttotakeaturnfortheworse;she’llsniffandcirclearoundwithanotherdog,andit’llbefineforamoment,butthenIseethefuronhershouldersandrumpstarttostandup.That’swhenIknowshe’sreadyforabreak.Forusintroverts,Isuggestwenoticeinourselveswhenourfurfigurativelystandsonendandwe’refeelingtenseortooemptytokeepgoing.Thesecouldbesignsthatit’stimetoquitwhilewe’reahead,beforewehitthewall.Orwemightjustneedatime-out...alittletimeawayfromthecrowd,sowecandoafull-bodyshakeifneedbe.

DignifiedGinger

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©2016,BethL.Buelow,PCC,TheIntrovertEntrepreneur.NotforDistribution

4.Retreattorecharge.

SomedaysaresociallyintenseforGinger.Assoonaswegethomefromwhereverwe’vebeen,sheslurpsupsomewater,inhalesherdinner,andthencoziesdowninherdoggyden.That’sexactlyhowIoperateattheendofabusyorhighlyinteractiveday.I’mdrainedoneverylevel,andallIcanthinkaboutisthemomentwhenIcrossthethresholdofmyhouseandsinkintothecalm.Forthattohappen,Ineedtohaveaspacethatnourishesandcalmsme.Inourhouse,that’sourquiet/prayer/meditationroom.It’sourden,ourlittlehaven.Consideryourlivingspace:Where’syourden?Wherecanyougotobequietandrechargeafteraperiodofpeopleoverload?Andeveninthemiddleofanevent,istheresomeplacethatcanserveasyourden,whereyoucanretreatifnecessary?Aquietcorner,anemptyroom,orevenabathroomstall?Findaplacewhereyoucantakethattime-outandrestoresomeenergy.

5.Motivatewithtreats.

Gingerloveshertreats.Whenwe’rewalking,andshe’sbeingespeciallygood,Igiveheranencouragingyes.Hereyesautomaticallydarttomyleftcoatpocket,themagicplacewheretreatslive.Beingrewardedkeepshergoing.Thesameistrueforus.Whenwe’veextendedourselvessociallyorprofessionally,ithelpstoacknowledgeoureffortswithabitofreward.Itgivesussomethingtolookforwardtowhenit’sallover.Italsocreatesaritualorpracticethatremindsustocelebrateoursuccesses.Justonepieceofadvice:Sinceyou’renotadog,don’trewardyourselfwithfood.

Forinstance,beforeattendingalocalLinkedInevent,IlookedattheRSVPlistandclickedthroughtoafewprofilestoseeiftherewassomeoneIwantedtomakesureImet.Iwalkedintotheeventwithaboutfivenamesonapieceofpaperandproceededtofindthem.Itworkedlikeacharm;IfocusedonpeoplewithwhomIsensedI’dhaveaconnection,knewsomethingaboutthemthatIcoulduseasaconversationstarter,andIhadafeelingof“missionaccomplished!”whenitwasallover.

(Sidebar)

ThreeIntrovertEntrepreneurssharethemostunusualplacethey’vemetsomeonewhoeventuallybecameaclient.

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“I'dhavetosayitwasanofficemate.IrentoutmyofficetwodaysaweektoawonderfulwomanwhoIneveractuallysee.WhenIcalledheronedaytoaskifIcouldtradeofficedaysforaspecialevent,itledtoadiscussionaboutherbusinessneedsandthenshehiredme.Justsharingtheofficeledtobuildingtrustovertime.”~ValNelson,BusinessandCareerCoach

“OnedayIwasinthecareerbooksectionofmylocalBarnes&Noble,browsingthroughthelatestjob-huntingself-helpbookstoseeiftherewereanyofferingnewwisdomorinsightsintothesubject.Anothercustomer,notingmyactions,commented,"Don'tbotherwithanyofthosebooks—theyalljustbasicallyrecyclethesameoldtireddogmafromWhatColorisYourParachute?"IthensurprisedhimbyrevealingthatIwasacareercoach,myself,andtotallyagreedwithhisassessmentofthegenre.Westruckupaconversationfromthere,grabbedacoffeeinthebackofthestore,andbeforeIknewithe'ddecidedhewantedtoworkwithme—andsignedupasaclient!”~MattYoungquist,CareerHorizons

“Iattendedaclassoncreatingcompellingwebsitevideos.AspartoftheclassIwaspairedupwithawomanandwewereeachgivenrolestoplay,whichtheotherdidn’tknowabout.Mypartnerwastoldtoactlikeareallyunprofessional,casualperson,andIwastoldtobemyself—anetiquetteconsultant.SheplayedherpartwellandIguessImusthavedoneagoodjobofhandlingthisunmannerlypersoninaniceway,becauseafewmonthslatershehiredmetocoachher.”~ArdenClise,CliseEtiquette

(Sidebar)

CreativenetworkingtipsfromsuccessfulIntrovertEntrepreneurs

“Havingateasamplestapledtomybusinesscardismybestnetworkingstrategy.Ittakesthefocusoffofmeandontothetea,whichissomethingIcantalkeasilyabout.”~AmyLawrence,AnAfternoontoRememberFineTeaandGifts

“Haveabusinesscardthatmakespeopletalk.Ihavea'friended'cardIhandtopeopleIwanttogettoknow.Itsays'You'vebeenfriended!'

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ononesidewithmyFacebookaddressonit,andonthebacksidehasahostofreasonsIcancirclestatingwhyI'mfriendingthem(suchas'Youhaveacoolhaircut,''Youparkedinsidethelines,''Youwentthroughexpresscheckoutwithlessthantwelveitems,'etc.).Everyonealwayslovesthatcardandshowsitofftootherswe'restandingwith.Theneveryonewantsone.Also,someoftheoptionsmakethemaskme,‘Youplaypiano?’or‘Youlikeitwhenpeopletellyoutheendingofafilm?’"~NatalieNicoleGilbert,OnTimeTalent

“Becomeavolunteerandfulfillarole.It'sagreatwaytomeetpeoplewhiledoingyourvolunteerworkwithoutfeelinguncomfortable.”~DonnaGunter,OnlineBizU.com

“Onthewaytoanevent,listentomusicthatgetsyoupumpedupandthenworktheroomwithastrong,positiveattitude.”~JanSterling,RedThinking

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©2016,BethL.Buelow,PCC,TheIntrovertEntrepreneur|NotforDistribution

TheIntrovertEntrepreneur:AmplifyYourStrengthsand

CreateSuccessonYourOwnTerms

byBethL.Buelow,PCC

CuttingRoomFloorBonusMaterial

ForVirtualBookGroupMembersONLY…NotforDistribution!

CutfromChapter5:

FromFreetoFee

…Wecangetentirelytootrippedupbynotacknowledgingthatpartofwhatwewanttoachievewithourbusinessisfinancialsuccess.Wetreat“money”asifitwereadirtyword.Ifweadmitwewanttomakemoney–nevermindsayingwewanttomakelotsofit!–weareafraidpeoplewillthinkourmotivesareselfishandgreedy.Wegivemoneysomuchpower!Whenwegiveawayourpower,weareputtingourselvesintheserviceofmoney.Whatwouldhappenifweputmoneyinserviceofus?Iknowsuccessfulentrepreneurswhoinclude“abilitytopay”asakeytraitoftheiridealclient.Ifwe’reallhonest,we’dhavethataspartofourcriteriaaswell.…

(Teachothershowwewanttobetreatedstory):

Myownawareness(aboutwhatgoesintodetermingthevalueofanoffering)cameslowly,duringtheplanning,delivery,andaftermathofateleclassseriesI’ddeveloped.Oncetheteleclasswasover,Ireflectedonwhatwentwellandwhatcouldhavegonedifferently.Here’swhatIdiscovered:TheyearsIspentgivingthingsawaysentoutthemessagethatIandmyofferingcouldbetreatedcasuallyandwhatIhadtoofferwasnoturgentorworthpayingfor.Theinformation,whilevaluable,hadnocommitmentattachedtoit.Imadeiteasyforeverythingelseinsomeone’slifetotakeprecedence.

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Inplanningtheseries,Ihadthoughtssuchas“ifIchargeforthisseries,thennoonewillregister”and“IfIframeitsothatbeingonthelivecallistheonlywaytoparticipate,thennoonewillregister.”Thesethoughtswerebasedonfear.IwasafraidIwouldn’tbeabletohandlerejection(i.e.low-to-noregistrations).

Whendeterminingthevalueofmyoffering,IassumedthatunlessIhadsomethinggroundbreakingtooffer,itwasn’tworthchargingfor.Ialsoassumedthatdespitesaying“youdon’thavetocallin,”peoplewouldhearandrespondtothesoftlyspoken“butIhopeyoudo.”

Inaddition,IsetmyintentionsaroundwhatIdidn’twant,ratherthanwhatIdidwant.Inthissituation,Ididn’twantpeopletofeelpressuredintobeingonthelivecall.Ididn’twantpeopletofeelputonthespotduringalivecall.Ididn’twantcosttobeabarriertoenrolling.ThesenegativelyframedintentionsmeantIbackeddownontheinvitationandthecommitment,andthereforethevalueoftheoffering.

Andlastly,Iletothersdeterminemyvalue.IsawsomanypeoplegivingawaytheirofferingsandfeltlikeifIcharged,noonewouldrespond.Afterall,whowasItothinkIcanchargeiftheywereofferingitforfree?Thiswasself-inflictedpeer-pressure,pureandsimple.

Freevs.Fee:ClarifyingYourValueWithoutknowingthespecificsofyourbusiness,I’monlyabletooffergeneralthoughtsonwhattochargeforyourproductsorservices.Clearly,productsareadifferentanimalthanservices;therearemoretangiblecomponentsthathavedollaramountsattached,socalculatingthepriceismoreblackandwhite.Evenso,youmayhavetogiveawayacertainamountofproductinapromotionalcontext.Factorthatintoyourcalculations,soyoudon’tendupliterallygivingawaythestore.Inadditiontotheactualcostsoftheproduct,consideryouroverhead,research,development,licensing,storage,distribution,marketing,andpackagingcosts.It’smorechallengingtoplaceavalueonservices.MycolleaguesandIoftentalkabouthow“squishy”servicesare,howhardtheyaretopindown.Wecantiethevaluetoclientoutcomes,butunlesswecanguaranteeaparticularresultandprovethatitwasconnecteddirectlytoourservices,it’sdifficulttosaywhichoutcomeswerebecauseofusandwhichwereattributabletootherfactors.Often,themostdifficultpartofdeterminingvaluecomeswhenwe’remakingtheleapfromfree(orverylowcost)tofee.MyJourneyfromFREE…Startingout,Iwasnewenoughinmyindustrythatmyprimarygoalwastocompletemycoach

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trainingprogramwhileaccumulatingexperienceandhours.Clientsreceivedcoachingprobonooratarelativelylowfee,andIofferedfreeteleclassesandwebinars.Thisallservedtogivememoreexperienceandcredibilityasacontentexpert.Insteadofseeinganyfinancialgainduringthatfirstyear,myrewardwasvaluablefeedback,testimonials,experience,andincreasedunderstandingofwhatIhadtoofferasacoach.AndthenIhitawall.Iwastired–exhausted,really-ofgivingitaway.Gradually,myfeesincreased,andIstartedaskingformydesiredrate.Talkaboutempowering!ThefirsttimeIaskedforandreceivedmy“market”ratewasaturningpointinmybusiness.Therewasnogoingback.Idecidedthenandtheretomakefreetheexception,ratherthantherule.TOFEE…Afewyearsago,Ihadtheopportunitytobepartofanewventurethatincludedanunusualbusinessmodel.Theproductwasanaudiodownload(basicallyapodcast),andinsteadofseekingsponsorsoradvertisers,thecostofproducingitwouldbepassedalongtotheendlistener.Whileit’saproductpeopleareusedtogettingforfree,Isawitasakintousingafreeonlineservicethathasads,thenchoosingtopayasmallfeefortheservicetobead-free.Iknewthatthepay-per-downloadcouldslowdowngrowthofanaudience;thatsaid,itfeltimportanttoputastakeinthegroundandcreateanopportunityforamutualexchangeofvalue.Theofferingwasmeanttostand-alone(i.e.itwasn’tadisguisedsalespitchorteaser),andtheinvestmentof$1.99perdownloadfeltreasonable.Overthecourseofsevenweeks,twothingshappened.One,downloadnumberswereconsistentlylow.Reallylow.Iconsideredthefacts:5hourstoproduce30minutes,getting8downloadsat$1.99/eachresultingin$15.92,tobeexact.$3.18anhour.Ouch!Ididn’thavetorecallanycomplicatedformulasfromhighschoolmathtoknowthatthesenumbersdidn’taddupforme.ThesecondthingthathappenedwasarealizationthatIlovedprovidingthisoffering.Notonlywasitfun,butIwasproducingahighqualityproductthatwouldbenefitentrepreneursingeneral,andintrovertsinparticular.Itfeltdishearteningtoproducesomethingusefulandonlyhaveitexperiencedbyahandfulofpeople.So,Iaskedmyselfsometoughquestions.Whatweremyoptions?WasIdoingeverythingIcouldtopromoteit?Wasitthecost,theoffering,orboththatwasthechallenge?IfImadetheofferingfree,wouldIbegivinguptoosoon?Didthisamounttopullingthat“mutualexchange

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ofvalue”stakeoutoftheground?WasIbeingimpatient?HowmuchtimeandenergywasIwillingtoinvestinthecurrentmodel,feelinglikeIwasswimmingupstream?Intrueintrovertfashion,Ispenttimeindeepreflectionandcametothefollowingconclusions:

1) Myintentionaroundthisofferinghadshiftedfrombeingrevenuegeneratingtobeingawarenessgenerating.Oneofmyobjectivesinthenextsixmonthsistowritemyfirstbook.Provingthemarketabilityofthatbooktomyself(ortoapublisher)requiresbuildingaplatform.Thatinvolvesacombinationofrevealingandcreatingacommunity–or,asSethGodinreferstoit,atribe–withinmyniche.Andatribeispassion-based,notprofit-based.

2) Thisofferingisavaluablechannelthroughwhichpeoplecanstarttoknow,like,andtrustme.Uptothispoint,mycirclehasbeenprimarilycomprisedofpeoplewhoknowme.Identifyingmyniche(introverts)hasbothfocusedandexpandedthatcircle.Nowtherearehundredsofpeopleconnectedtome,andwearerelativestrangerstooneanother.

3) Formostpeople,timeismorevaluablethanmoney.I’mforevergratefultoTshombeBrownforthisadditionalinsight:Ifyougivemeadollar,you’regoingtogetadollarbackfromsomeone,somewhere.Ifyougivemeanhour,you’renevergettingthathourback.Inthecaseofthisoffering,IwasaskingyouforyourtimeANDmoney,beforeyoucouldknow,likeortrustme.

4) Theentireexperienceclarifiedmyphilosophyonfreevsfee.IrealizedIwascoming

fromaplaceoffear:fearthatifIdidn’tcharge,theofferingwouldn’tbeperceivedasvaluable,orI’dresentthetimeI’dinvested,orI’dnevermakeanymoney.Ontheflipside,therewasfearthatifIdidcharge,noonewouldbuy(inotherwords,IfearedpovertywhetherIchargedornot!).

Thebottomline?The$1.99hillwasnottheoneIwantedtodieon.Andbackagain…Wheredidthatleaveme?Withacleardecision(converttheaudiodownloadstoafreeoffering)andanewapproachtofree.Whatdoesthatmeanforyou?Ifyou’rewrestlingwithdecidingifcertainservicesorproductsshouldbefree,considerthesedifferentapproaches:There’sfear-basedfree…Thisresultsfromnotcompletelytrustingyourselforthevalueofyourservices.Youalsomaybeinfluencedbyyourpeers;ifnooneelseischargingforaparticulartypeofoffering,it’seasiest

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togowiththeflow,evenifyouresentit.Thistypeoffreealsocancomefromnotbeingclearaboutwhatyouwant,orbeingafraidtoaskforwhatyouwant.Yourdecisionismostlybasedonfearofrejection,fearofnotbeingaccessibletopeoplewhomightbenefit(you’reassumingtheycan’taffordit),orfearofbringingmoneyintotheequationatall,becausethatmeansyouwillhavetotalkaboutit!There’srealisticfree…Weareoftentooquicktogiveuponourvalue;wethinkwehavetorespondto“Ican’taffordit”byloweringourfeesorgivingitaway.Thosetwoshouldnotbeourdefaultresponses!AndIpersonallydon’tlikeitwhenentrepreneurswhohear“Ican’taffordit”fromsomeonesayorimply“well,iftheyreallywantit,they’llfindthemoney,”or“thatperson’sjustnotreadytoplay‘big’.”

Scarcitythinkingisrealandpowerful.Allofuscangetintoscarcitymode,thinkingthere’snotenoughandwehavenothingtogive,wheninreality,theresourcesAREthereifwelookforthem.Thatsaid,thestatement,“themoney’sjustnotthere”isanabsolutetruthformanypeople.Asawomanrecentlysaidtome,“Ifit’snotcomingin,it’snotgoingout.”Fairenough.Aswithsomanysituationsweencounterasentrepreneurs,thisisanopportunitytobecomecurious.Askafewquestions,beingawareofthefactthatmoneycanbeverytouchyforsome(most?)people.Findoutiftheotherpersonisoperatingfromscarcitythinkingorstone-coldreality.DecideifYOUareoperatingfromscarcityorreality.Here’swhatSethGodinwroteinablogpostaboutittitled“Ican’taffordit.”Thefinalparagraphread:

Oneresponsetorepeatedcriesof"Ican'taffordit"istoloweryourprices.Abetterresponseistotellabetter,moreaccuratestory,andtotellittotherightpeople.Thebestresponseistomakesomethingworthpayingfor.

Hispoint?Iftheysay“Ican’taffordit,”youhaven’tmadeyourcase.Or,it’snotagoodfit,foreitheroneofyou.Orthepersonisn’tquitereadyyet—butwantstobe—butthemoneycan’tgooutifit’strulynotcomingin.

Andthere’sstrategicfree…Whenyou’rebeingstrategic,youacknowledgethatyourtraining,expertise,andexperienceareworthsomething.Youbelievewhatyouhavetoofferisofhighvalue(ifyoudidn’tbelievethat,

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whywouldIwanttohireorbuyfromyou?).You’reinbusinessbecauseofpassionANDprofit,togainpersonalANDfinancialfreedom.

Fromthisvantagepoint,youexpectanexchangeofvalueforyourofferings.YoudesireappreciationANDcompensation.It’snotaneither/orsituation;it’sboth/and.Youalsorecognizethatvaluecomesinmultipleforms:money,time,mindshare,referrals,testimonials,bartering,criticalfeedback.

Ifyoudecidetooffersomethingforfree,youprobablyshouldhaveoneoffourmotives:

1) Youfeelsecureinthefactthatbysharingsomethingvaluableforfreeinfrontofyouridealaudience,otherswillwanttolearnmoreaboutyourproductsandservices;

2) Youareofferingclearandintentionalopportunitiesforotherstobegintoknow,likeandtrustyou;

3) Youaregivingitintheserviceofresearchanddevelopment,withanexpectationthatyouwillreceivefeedbackthatwillhelpyouimprovetheproductorservice;or

4) Youaretrulyunattachedtotheinformationandwhatotherswilldowithit.5) BONUS:YouareNOTmotivatedorswayedbypromisesof“exposure”ifyouoffer

somethingforfree.Thatexposurerarelyyieldsresultsthatwouldmatchorexceedanyfeeyouwouldreceive.

Intheend,it’saboutbeingstrategicandintentionalaboutbuildingbothyourbusinessandyourcommunity.You’renotofferingitforfreebecauseyou’reafraidtoaskformoney,orbecauseyoudon’tfullytrustinthebenefitofyouroffering.You’reofferingitbecauseyou’vedecidedtogiveitfreelyandsettheintentionthatotherswillwanttolearnmore.It’sfreebydesign,notbydefault.Remindyourselfasyougenerateyourofferingsthattimeismoney.Byapplyingmyhourlyratetothetimespentcreatingaproposalorinformationproduct,I’veinvestedanywherefrom$600toatleast$3,000inmybusiness.That’sachunkofchange!IfIdecidetogiveitaway,itmeansthatIexpecttogeneratethatmuchormoreinreturnforfutureservicesthatyouandothersmaypurchasefromme.Theworkwouldbeameanstoanend.

AbsoluteBottom-Line:Isyourchoicetogivesomethingawayfear-basedorlove-based?Andthismightsoundharsh,butisyourfree(ordiscounted)offeringcomingfromconfidence,orcowardice?Bestrategic,askforwhatyouwant,andtrustthevalueyouhavetoofferothers.

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TheIntrovertEntrepreneur:AmplifyYourStrengthsand

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CutfromChapter7

Note:avariationofthisinformationappearsinthechapter,butit’sshortenedandnotfirst-person.Thiswasatthesuggestionofmyagent…onethingthat’sdifferentaboutwritingabusinessbookthanablogoronlinepostisthatit’slessfirst-person,andmoresecond-andthird-person.JustoneofthemanyinterestingthingsIlearnedduringthepublicationprocess!

AccountabilityPartnerships

Forinstance,here’swhatmyaccountabilitypartnerandIhavedoneforthepastseveralyears:wehaveastandingcalleveryMondayandThursdaymorningat9am.Iinitiatethemorningcall.Weshareourprioritiesforthedaythatwewanttobeaccountableforfinishing.Thenweagreeonatimetocheckbackintheafternoon.Mypartnerinitiatestheafternooncall,andwediscusshowthingswent,includinganyobstaclesorwinsweexperiencedduringtheday.OntheMondayafternooncall,wesometimeswillsharewhatwe’llbefocusingonforTuesdayandWednesday.Thisencouragesustothinkaheadandplanforthosedays,sothattheyaremorefocusedandproductive.IfwehavetimeonThursday,wemightdebriefhowthingswentonTuesdayandWednesday,inadditiontooutliningthatday’sgoals.

Ourcallsrangeanywherefrom5to30minutes,dependingonhowmuchwehavegoingonthatday.ThesecallshavehadanaddedbonusthatIdidn’tanticipatewhenwefirststartedourpartnership:aswe’vedevelopedtrustwithoneanotherandlearnedmoreabouteachother’sbusinesses,we’vecometorelyoneachotherforfeedbackandadvice.We’vetalkedabouteverythingfromhowtonavigateachallengingclientsituationtoouranxietyaboutmaking

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prospectingcalls.Sincewe’rebothintroverts,wehaveanunderstandingabouthowdifferentlywemightapproachthingsthansomeonewho’snotanintrovert.

Here’sanexample:webothdislikefollowingupwithpeopleonthephone,sowetalkthroughitwithoneanotherandcomeupwithopeningsentencesorquestionsthatwillhelpusfeelmoreatease.Wealsogiveoneanotherencouragementandsupport.There’sageneralsensethatneitherofusisalone.Andwecanremindeachotherofprevioussuccesses…aswellasreflectbackadviceoneofushasgiventheotherwhentheshoewasontheotherfoot!

Thebenefitswe’veexperiencedaremany:Structure–therearecertainbusinesstasksandideasthatnooneknowsaboutbutme,sotheycancontinuetoberecycledontheto-dolist.HavingregularaccountabilitycallsgivesmeastructureanddeadlinesforthoseprojectssoIcanmoveforwardinsteadofspinningandthinking,“well,nobodyknowsaboutit,soitdoesn’thavetohappentoday…"Feedback–ArdenknowsalmostasmuchaboutmybusinessasIdo,andviceversa.Weoftenprovidesolicitedfeedbackaboutwhatwenoticeabouttheotherperson’sprioritiesandstrategies.Wetrytomeetinpersonquarterlyforplanning,andbesidesgoalsettingandvisioning,eachofuswillsharewhatweseetheotherpersondoingreallywell,notdoingenoughof,ordoingtoomuchof.Problemsolving–whetherit’snegotiatingwithanewclient,makingaprospectingcall,ordealingwithastickysituation,weareasoundingboardforeachotherandcanofferdirect,informedadvicebasedonourintimateknowledgeofoneanother’spersonality,businessandgoals.Learnaboutworkhabits–we’vebothlearnedeverythingtakeslongerthanwethinkitwill.Thishasimprovedourabilitytocreatedailyagendasthataremoreproductiveandrealistic,sothatwehaveafeelingofaccomplishment–insteadofoverwhelm–attheendofeachday.AcknowledgmentandEncouragement–becausewe’vebeentogetherforseveralyears,wecanseethelongarcofourprogressandremindeachotherofhowwellwe’redoing,especiallywhenoneofusgetsdiscouragedorlosesfocus.Wecelebrateourwinstogetherandgrieveourlosses.Itallhelpstokeepthingsinperspectiveandfocusedonthebigpicture.

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Focus–toprepforeachcall,we’reeachcommittedtotakingtimetothinkaboutwhat’smostimportanttoaccomplishthatday.Motivation–knowingI’llbetalkingtoArdenlaterintheday,Ihavemoremotivationtocompletemytasksinsteadofstretchingthemoutovertoolong.ThisisespeciallyimportantonthedayswhenIhavenoappointmentsandjusttimeintheoffice.Bigblocksoftimeseemlikeagreatthing,butcanoftenbecomeblackholesforproductivity.Connection–bothofusareintrovertsandsolopreneurs,andthere’sarealriskofisolationonaday-to-daybasis.Notonlydoourcallsconnectus,butweshareprofessionaleventswe’regoingtoandwilloftenbenetworkingpartners.Thatencourageseachofustobreakoutofourbubbleandgetoutintheworldmoreintentionally.

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TheIntrovertEntrepreneur:AmplifyYourStrengthsand

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CutfromChapter8:

AreyouaFoxoraHedgehog?

Sometimeswe’retemptedtogrowforgrowth’ssake.We’rebored,we’rerestless,we’redriventodomore,more,more.Isthatreallyagoodreasontoaddmorefueltotheentrepreneurialfires?

I’vefoundametaphorpresentedin“GoodtoGreat”(JimCollins,2001)tobehelpfulinthinkingthisthrough(it’salsochangedthewayIseeotherbusinesses,sometimesfeedingpredictionsaboutacompany’snewstrategy).Thestoryisaboutthefoxandthehedgehog.Thefoxisquickandcunning,movingfromplacetoplacewithseeminglylittleforesight.Thehedgehog,incontrast,isslowandpokey,“mindinghisownbusiness.”Thehedgehogconsistentlyoutsmartsthefox,becausewhilethefoxhasallsortsoftricksupitssleeve,thehedgehogdoesonethingverywell:itrollsupintoapricklyballanddaresthefoxtotouchit.

Collinshastakenthisstoryandexpandeditintoaprinciplethatseparatesgoodcompaniesfromgreatcompanies.Thehedgehogcompanieswerefocused;thefoxycompanieswerescattered.

Outofthiscame“TheHedgehogConcept.”Thisisaunifyingconceptthatisdefinedbytheanswerstothreekeyquestions(whichresultinthreeoverlappingcircles,likeaVenndiagram;seeendofdocumentforimage):

Whatcanyoubethebestintheworldat?

Whatareyoudeeplypassionateabout?

Whatdrivesyoureconomicengine?

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Thesequestions,andthisconcept,arenotonlyapplicabletolargercompanieswithmillionsatstake;theyarealsorelevanttothesolopreneurwhoisaskingcriticalquestions,suchas“What’smyniche?”and“Isthisagooddirectiontogrowin?”

Determininganiche–oratargetmarket,idealcustomerorthecenterofyourbrandbull’s-eye–isoneofthemostimportantthingsanentrepreneurcandotobreakawayfromthegoodpackandentertherealmofgreat.

Withoutaniche,yourbusinessislikethefoxinourstory:chasingafterbrightshinyobjectsthatsometimesturnintopricklymesses.

Withaniche,you’reoperatinglikeahedgehog:sharp,focusedandstickingtothat“onebigthing”thatyoudobest.

InadditiontotheHedgehogConceptbeingapplicabletofindingone’sniche,itspromiseisgoodnewsfortheIntrovertEntrepreneur.DiscoveringandimplementingyourHedgehogConceptrequiresdepthoverbreadth.Itcomesoutofreflection,curiosity,debateandcommitment.StickingtoyourHedgehogConceptmeansyouareabletofilteroutandremovethebrightshinyobjectsandfocusonwhatyoudobest.Alloftheserequirementstapintonaturalintrovertstrengths.Wecancutthroughthenoiseandgodeep.

Here’stheHedgehogConceptinanutshellandhowyoucanapplyittoyourbusiness.

Whatcanyoubethebestintheworldat?

Thisissomethingyoufeelinyourbones.It’sdiscernedbylookingcloselyatyourstrengths,anddeterminingwhatyouCANdo,notwhatyouSHOULDdo.Being“goodenough”tomakemoneyorattractclientsisn’tgoingtogetyouthere.Lookatwhatyoucanpotentiallybeordobetterthananyoneelse.Avoidthe“curseofcompetence”;justbecauseyoucandosomethingdoesn’tmeanyoushould.Embracewhatyoufeelborntodoandchannelyourenergytowardsmakingitthebestitcanbe.

Whatyouaredeeplypassionateabout?

Thisdoesn’tmean,“Ilikeit”or“It’sOK”or“Icouldlivewithit.”Thisis“I’monfireaboutit!”It’saboutwhatyou’regoingtobeeating,sleepingandbreathing…writingabout,speakingabout,facilitating,becomingago-toexpert.AnimportantpointCollins’raisesis“Thisdoesn’tmean,however,thatyouhavetobepassionateaboutthemechanicsofthebusinessperse…Thepassioncirclecanbefocusedequallyonwhatthecompanystandsfor.”Imaynotbepassionateaboutthelogisticsofclientschedulingandtracking…butIampassionateaboutwhatitsupports:introvertslivingempowered,authenticlives.

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Whatdrivesyoureconomicengine?

ForthecompaniesstudiedinGoodtoGreat,thisusuallyboileddowntoone“economicdenominator.”Fortheentrepreneur,ittranslatesas“profitperX”or“cashflowperX.”Thequestiontoaskis“Ifyoucouldpickoneandonlyoneratiotosystematicallyincreaseovertime,whatXwouldhavethegreatestandmostsustainableimpactonyoureconomicengine?”Noticethatword“sustainable.”Thisisnotaboutfastcashorquickprofit.Andit’snotaboutgrowthforgrowth’ssake.Identifyyourbread-and-butter,orthe“handthatfeedsyou,”andmakeitassustainableandsolidaspossible.

YourHedgehogConceptliesattheintersectionofthesethreecirclesandistheideathatfulfillseachofthesecriterion.Whenthisfilterisapplied,yourmodelisbasedonadeep-seatedknowingofwhat’spossibleandsustainable,ratherthanwhatwillfeedyourego(andweallhaveegos!).LivingyourHedgehogConceptisalong-termcommitment.RevealingyourConceptisaprocess,notato-dolistorone-timeevent.Itwilltaketimeinreflectionanddeepconversation.Luckyforusintroverts,welovetodoboth.

Imagesource:http://primarygoals.com/teams/diagrams/hedgehog-concept/

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CutfromChapter9:

TheOther“F”Word

Fearisn’ttheonly“f”wordthatentrepreneursoftenavoidtalkingabout;failureisanotherthatisshunnedlikefruitcakeatChristmas.It’soneofthebiggest(ifnotTHEbiggest)reasonpeopledon’tfollowtheirdreams.Theysaytheyhavea“fearoffailure,”andallthatentails–embarrassment,being“wrong,”havingtoregroup,restartandre-energizethemselveswhentheonlythingtheywanttodoisslinkoffintoacaveforafewyearsuntileveryoneforgetsaboutthefailure.

Theextravulnerabilityfortheintrovertentrepreneuristhatbystartingourownbusiness,wearemakingtheinternal,external.It’snotthatextrovertsaren’tdoingthesamething,butit’smuchmorelikelythatthey’vespendtimeprocessingtheirideaswithotherpeopleandmakingthempublic.That’sstillvulnerable,butitcomesmorenaturallytotheextrovert.

Formostofusintroverts,we’llcarryaroundanideainourheartsandmindsforalongtimebeforeweevenalludetoitwithsomeonewetrust.Itdoesn’tmatterhowconfidentorpositivewefeelaboutourselvesorouridea.We’remorecomfortableteasingapartandputtingbacktogetherthethoughtsinourheadsandonlysharingoncethey–andwe–feel“ready.”Whenthatiswillbedifferentforeachperson.Wejustknowthatonceweexternalizeourthoughts,theytakeonalifeoftheirownandbecomesubjecttotheunpredictabilityofthepeoplewhoknowaboutthem.

Thingsfeelsafeaslongasweholdthemclose.Bringingourdreamsandvisionoutintotheopenchallengesthatsafety,andtherefore,itchallengesus.

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Butunlessyou’resomehowabletokeepyourbusinesscompletelytoyourselfuntilafinishedproductisproduced(andIcan’tthinkofanytypeofbusinessthatcandothatandbringsomethingviabletomarket),you’regoingtohavetotellsomeoneaboutiteventually.Thatrequiresembracingnotonlythefearwetalkedaboutearlier,butalsotheopportunityforfailure.

Yes,Isaidopportunity.It’snoteasytobelieve,andoftenwedon’twanttobelieve,butfailureisanopportunity.You’veheardthisbefore,maybeevenasachildworkingonaschoolprojectortryingoutforasportsteam.“It’snotwhetheryouwinorlose,it’showyouplaythegame.”We’retaughtthatfailureispartoflife,atleastwhenitcomestotakingsmallrisksthatdon’thavelife-changingconsequences(notgettingpickedforvarsityinhighschoolfeltlife-changing,butweknownowthatitwasjustablipontheradar).ThankstotheApollo13spacemission,“failureisnotanoption”hasalsoenteredourcollectiveconsciousness.ThosewordsweremanufacturedbyscriptwritersbasedoninterviewswithGeneKranz,theApollo13missioncontroldirector.AndIwillgrantyou,inalife-and-deathsituation,failureisdefinitelytobeavoidedatallcosts.

Theunfortunatethingisthat–atleastinpublic–manyentrepreneursembrace“failureisnotanoption”morethantheylivebythebeliefthatfailureisnotonlyanoption,butanopportunity.

Ithinkwhatallentrepreneursneed,introvertsornot,istobeabletosay,“Iscrewedup.”IappreciatethewisdomofDaleCarnegieonthissubject.Hewrote,“Ifyoumakeamistake,admititquicklyandemphatically.”WhatI’daddtothatis“andmoveon.”Hisprimaryintentionwastoencouragepeopletoadmitmistakesincommunicationorrelationshipssothatnegativefeelingsdon’tfesterandleadtodysfunction.Ithinkthestatementisjustasapplicabletoourbusinessesandhowwesharewithothers.

Icanguesswhatyou’rethinking:“Whatabouthavinga‘gameface’?”or“Ican’tappearvulnerable.IfpeopleknowI’mscaredorfailinginsomeway,theywon’tbuy/hire/investinmybusiness!”

Thetruthisthatwithoutfailure,therewillbenosuccess.Therewillbenolessonslearned,nofeedback,nonewinformationthattellsuswhat’sworkingandwhat’snot.It’sbeensaidmanytimes:ifwearen’tfailing,we’renottakingrisks.We’renotgrowing.Chancesare,we’replayingitsafe.Forintroverts,thatoftenmeansthatwe’rekeepingourbigideasinside.

Personally,Iwouldn’twanttogettooinvolvedwithabusinessthathadn’texperiencedsomefailures.Itwouldbetoorisky(ironic,yes?).Withoutknowinghowthebusinesswouldrespondwhensomethinginevitablywentwrong,it’sagambletoinvestanytime,moneyorenergyinit.

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Youraverageclientorcustomermightnotbeawareofthis;however,justasyoucanfeelnegativeenergywithoutanyoneshoutingorbeingovertlyangry,youcansensewhensomeoneisholdingbackorlettingfeardictatethemood.

It’simportantthatweintrovertshonorourneedtoallowideastogestateadequatelybeforewebirththem.Thetrickisnotlettingthemsitfortoolong.Otherwise,wemightjustthinkourselvesrightoutofagoodidea!

Sohowcanwefeelthefearanddoitanyway,“it”oftenbeingriskingfailure?Ithinkthekeyisinreframinghowwethinkaboutfailureandactuallyacceleratingtherateatwhichwefail.Thefasterwefail,thefasterwesucceed.

ReframingFailure

“Ihavenotfailed.I’vejustfound10,000waysthatwon’twork.”ThesewordsbyThomasEdisonremindusthatfailureisanecessarystopontheroadtosuccess.Wemightknowthisinourheads,butdowefeelitinourhearts?DowerememberitwhenfailureisarealityforUS,notjustTHEM?

Entrepreneurscanbeespeciallyvulnerabletotheconsequencesoffailure;afterall,wesinkorswimseeminglybyourowndoing.ButasintrovertsEdison,SteveJobs,AlbertEinsteinandothervisionarieshavetoldus,failuresaren’twhatstopus.Whatstopsusisnotpickingourselvesupagainwhenwefall.

Ofcourse,wecanplayitsafeandmakesureweneverfall.Colorinsidethelines,playbytherules,followtheinstructionstotheletter.

Theproblemisthatbuildingabusinessdoesn’tcomewithasingle,clear-cutinstructionmanual.

Aswithfear,it’scriticalthatweshiftourrelationshipwithfailureanditsfallout.We’regoingtotakealookatthepowerofhavingnoregrets,leapingbeforeyoulookandacceleratingyourrateoffailure.We’llexplorewaysyoucanreframefailuresothatit’sawelcome–andeveninvited–eventinyourbusiness.Bythetimewe’redone,you’llbeeagerlylookingforyournextopportunitytofail,andfailBIG!

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IwanttostartwithaquotethatresonatesdeeplywithmewhenIthinkaboutfailure:

Wemustbewillingtoletgoofthelifewehaveplanned,soastoacceptthelifethatiswaitingforus.~JosephCampbell

Hedoesn’tusethewordfailureorsuccess,butCampbellisspeakingdirectlytotheheartofwhatbringstheideaoffailureintoourlives:attachment.

Beforeshiningthelightontheattachmentissuesweallexperiencearoundourbusinessandourideas,let’slookathowfailureshowsupinourentrepreneurialandprofessionaljourney.

It’shavinganideathatdoesn’tworkoutthewaywethoughtitwould.

It’slosingaclientorcustomertothecompetition.

It’sgivingapresentationormakingapitchthatseemstofallondeafears.

It’snotmakingourrevenuegoalsforthemonthoryear.

It’shavingtocloseupshoporstartalloveragain.

It’shavingtotellsomeonewerespectandcareabout,“Iscrewedup.”

Andwhatdoalloftheseopportunitiesforfailurebringup?Fear.Fearthatwe’llnothaveenoughorbegoodenoughtobesuccessful,howeveryoudefinesuccess.

Aswithmostthingsinlife,there’sgoodandbadnewsaboutthepresenceandroleoffailureinourbusiness.

First,considerthebadnews.Thebadnewsisthatfailureisanundeniable,unavoidablepartoflife.Wearegoingtomessup.Wearenotgoingtomeetourownhighstandardsorexpectations.Wearen’tgoingtomeetsomeoneelse’shighstandardsorexpectations.We’regoingtoembarrassourselves,feelrejectedanduselessandgenerallybedeeplyintouchwithourflawedhumanity.

Inshort,failurestinks.

Thegoodnewsisthatthere’sabigdifferencebetweenexperiencingfailureandbeingafailure.Justbecausesomethingdoesn’tgorightdoesn’tmeanthatweareinherentlydesignedanddestinedtofail.Butwecanoftenmakethatleapinourdarkestmoments,especiallyasintrovertentrepreneurs,becausewearesoconnectedtoourbusinesses.Wethinkthatif

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someonedoesn’twantourserviceorproduct,theydon’twantUS.Orthatifsomeonedecidesnottoworkwithus,thatwe’renotagoodcoach,orconsultant,ormassagetherapist,orartist,orwriter,orwhateveritisthatyouareinsanelygiftedatbeing.

//

Thebottomlineisthatmakingmistakesisnotonlyokay,it’sessential.I’veknownthisintellectually,yettrustingenoughinmyhearttoletmistakeshappen…thattrustisjuststartingtohappen.

“Thegreatestmistakeyoucanmakeinlifeistobecontinuallyfearingyouwillmakeone.”~ElbertHubbard

Abouttwoyearsago,Iwasconsultingwithmyimprovcolleagueabouthowtoincreaseplayandengagementinmyworkshops.OurconversationwasfocusedonmyLivingYourVision®offering;however,wecouldn’ttalkaboutplaywithouttalkingaboutmyfearofit.Myfearofbeingpubliclyvulnerable,lookingridiculous,freezingupandsinkingintoaholeintheearthwhenIgoofed.Hisadviceonthisfearwassimple:MAKEMOREMISTAKES.Takemorerisks.Trustotherstoacceptandhavecompassionformymistakes,asIdofortheirs.

ThesamemessagepoppedupafewdayslaterwhenIattendedaneventfeaturingEricLiu,authorofImaginationFirst.Hearinghimspeakwaslikedéjàvualloveragain.Heofferedthatvulnerabilityisessentialtoimaginationandcreativity.Bybeingopentomistakes,we“createpermissionforpossibility.”

SomeoneintheaudienceaskedLiu,“Whatdoyoudowhenyou’rebeingstretchedbeyondwhatfeelscomfortable?”Hisadvice:Decidetoembracethediscomfortanddouble-downintoit–throwyourselfintotheexerciseandbewillingtofailspectacularly.Afterall,what’stheworstthatcanhappen?

Myimprovfriend,Leif,hastaughtmeandothersthatwhenwemessup,toextendourarms,takeabigbow,andexclaim,“Thankyouverymuch!”It’swhatclownsdointhecircuswhentheytrip,fallorotherwisegoofup.Claimit,don’tshameit!Don’tshrinkbackorfallintoaself-createdshame-shapedhole.Don’tletothersdefinewhat’spossibleforyou.Acknowledgethefear,decidetomovethroughit,releasethedesireforperfectionandcertainty,andallowtheexperiencetogiveyounewinformation.

Ilovethisquotefromthatgreatphilosopher,anonymous:Neversay,“oops.”Alwayssay,“Ah,interesting.”

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Goingfrom“oops”to“interesting”requiresthatwereframefailuresothatit’sawelcomeopportunity.

IcansumuphowI’vebeenabletoreframefailureinonesimplephrase:Iamopentooutcome,notattached.

Readthatagain:Iamopentooutcome,notattached.

Ifyouwantto“avoidfailure,”don’tgettooattachedtohowsomethingisgoingtoturnout.Ifyoucanreleaseattachmenttotheoutcome,youareessentiallyremovingthe“success”and“failure”labelsandreceivinginsteadinformationandlessons.Notonlyshouldyoureleasethelabels,youshouldcelebrateandacknowledgeboththefailuresandsuccesses,especiallythe“failures,”becausetheyaresignsyou’retakingrisks,learningsomethingnewandmovingclosertowardsfulfillmentofyourgoals.Thatadviceto“beopentooutcome,notattached”ispowerfulandnotnecessarilyeasy.Well-meaningadvicetellsus:haveaplan...worktheplan...staythecourse.Andthere'satimeandplaceforaplan.Justlikethere'satimeandplacetotakeamatchandturnthatplantoash.I’vefoundthatintrovertsoftenfindcomfortinhavingaclearplan,eveniftheyconsiderthemselvesateasewithspontaneity.Afterall,havingaplanisawayofhavingcontroloverthingsthatweoftenfeeloverwhelmedby,suchasopeningyourbusiness,launchinganewserviceorproduct,hiringyourfirstemployee,makingnewprospectingcalls.OurwishisthatA+B+C,andta-da!,youreachD!Theplanningprocesscangiveustheneededstructuretobegin.Whathappens,though,whenwe'renotmeanttostopatD?OrifweneedtodoEorFbeforeDevenbecomespossible?Ifwemovelock-stepthroughourplan,nosetothegrindstone,eyesontheprize,chancesarewe'llmissatleastone-ifnotdozens-ofopportunitiestostretchintoanewpossibility.Beingattachedtocertainoutcomesisdifferentfromwantingtoachieveagoal.Beingattachedmeansthatwewantnothingless,moreordifferentthanourdesiredoutcome.Weperceiveanythingelseas,youguessedit,afailure.Beingopentooutcomes,however,meansthatwehaveagoalinmindwhilebeingopentotheunpredictabilityofthejourneyandhowwegetthere.Wearemoreinlinewithourintention(howwewanttofeel)thanthefinished"product."

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AtdifferenttimesI'vefoundmyselfclutchingtightlytoideasaboutwhatmylife"should"looklikeandwhatmypath"should"be.IthinkI“should”bemoreoutgoingorvocalwhenIgetintopublicsituations.IevengettangledupinwhatotherpeoplewillthinkifIdeviatefromwhatIperceivetheyexpect(and/oraccept?)ofme.I’vebeeninandoutofthatplaceofattachmentmanytimesoverthepastfewyears–heck,thatvacillationcanhappeneveryfewdays!Isometimesdon’tevenrealizeI’mattacheduntilsomethingdoesn’tgothewayIwanteditto,andthenIfeelanunexpectedpainandsenseoflossthatcatchesmebysurprise.It’sonlythenthatIrecognizethatIhadsetmysightsonsomethingandjudgedacertainoutcomeasgood,anotherasafailure.I'vegraduallyloosenedmygripandallowedsomeairandlighttoenterintomythinking.AndasI'vereleased,I'veletgooftension...attachment...limitingbeliefs.I'vemaderoomfornewpossibilities.IamacceptingthatthelifewaitingformejustmightbebiggerandbrighterthanIevercouldhavemeticulouslyplannedformyself.

Thinkaboutthis:theONLYwaytofailistogiveupandnotlearnanythingfromyourexperience.Andthat’snotinyourDNA,notifyou’vechosenanentrepreneurialpath.Youhaveinvitedriskintoyourlife.Youunderstandthatnoteverythingisgoingtoworkoutperfectly.Andyoutrustthatwhateverhappens,youcanhandleit.Theonlythingyoucandoisgetoutthereandgetyourhandsdirty.Messup.Accelerateyourrateoffailure.AsRayBradburysays,“jumpoffthecliffandbuildyourwingsonthewaydown.”

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Supplemental Materials

TheIntrovertEntrepreneur.com

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Presentation/PieceTitle:

Audience:

Location/Environment/Length:

Intention:InspireMotivatetoactionInformInfluencePersuade

Objective:Whatisthebottom-line,coremessageIwantpeopletounderstandorremember?Whatisthecurrentreality?Whatistheaspiration?

OpeningLines:

ContentKeyPoints:1.

2.

3.

4.

Presentation/ContentPlanningWorksheet

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ApplyingtheSUCCESsPrinciples(Adaptedfrom“MadetoStick”byChip&DanHeath)1. Simple(Aconfusedmindalwayssays“no.”):Findthecore,thesinglemostimportantthingforpeopletoremember.Use

soundbites,visualsormetaphors.Thinkintweetablecomments–140charactersorless

2. Unexpected:Gettheirattentionwithasurprise(fact,idea,image),holdtheirattentionwithinterest(createamystery,

exposeaknowledgegap,revealonepieceofinfoatatime)

3. Concrete:Helppeopleunderstandandrememberusingconcretedetails(fables,context,associations,commonground).

Scalecompareandcontrastexamplestoberelatableinscope(forexample,wecangraspwhat20ofsomethinglookslike;wecan’tquicklygraspwhat20millionwouldlooklike)

4. Credible:Usereliablesources,makestatisticsaccessible/relatable

5. Emotional:Makepeoplecarebyappealingtoself-interestandidentity

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6. Stories:Usestoriesassimulationandinspiration.Lookforstoriesthatinvolveatleastoneofthreeelements:challenge,

connectionorcreativity

SummaryofKeyPoints(TheBottomLine):

CalltoAction:

ClosingLines:

Presentation/ContentPlanningWorksheetCreatedBy:BethL.Buelow,Founder,TheIntrovertEntrepreneurwww.TheIntrovertEntrepreneur.com,©2014-16

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LEADERSHIPRESOURCESFORENTREPRENEURS

Theseresourcesareapplicabletopersonal,professional,andentrepreneurialleadership.It’sbynomeansanexhaustivelist;theintentionisthatitwillsupportyourcontinueddiscoveryofnewandinspiringresources.

Podcasts:

CoachingforLeaders,DaveStachowiak:http://coachingforleaders.com/podcast/

TheBossShow,JimHesslerandSteveMotenko:http://thebossshow.com/

OfftheCharts,NathalieLussier:http://nathalielussier.com/off-charts-podcast

StanfordEntrepreneurialThoughtLeadersSeries:http://ecorner.stanford.edu/podcasts.htmlLeadingEffectively,CenterforCreativeLeadership:http://www.ccl.org/Leadership/podcast/listing.aspxOfficeHours,DanPink:http://www.danpink.com/office-hours/

Websites/Organizations:

CenterforCreativeLeadership:http://www.ccl.org/Leadership/index.aspx

TheLeadershipChallenge:http://www.leadershipchallenge.com/leaders-section-articles-stories.aspx

AmericanLeadershipForum:http://www.alfnational.org/(myintrovertedhusbandparticipatedinthisprograminTacoma,WA,andhadafabulousexperience)

TheNewYorkTimesinLeadership:http://nytimesinleadership.com/

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Books:

Youcanaccessalistofmyfavoriteleadershipbooksonmywebsite:http://theintrovertentrepreneur.com/resources/store/(clickon“MyFavoriteLeadershipBooks”)“25ofthebestleadershipandsuccessbookstoreadinyourlifetime,accordingtoAmazon”fromBusinessInsider:http://www.businessinsider.com/amazons-top-25-leadership-and-success-books-2016-2

Top10LeadershipBooksof2015:http://www.inc.com/geoffrey-james/top-10-leadership-books-of-2015.html

LeadershipQuotes:

The100BestLeadershipQuotesofAllTime,Inc.com:http://www.inc.com/lolly-daskal/the-100-best-leadership-quotes-of-all-time.html

38oftheMostInspirationalLeadershipQuotes,Entrepreneur.com:https://www.entrepreneur.com/article/244674

100BestQuotesOnLeadership,Forbes.com:http://www.forbes.com/sites/kevinkruse/2012/10/16/quotes-on-leadership/

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LEGALRESOURCESFORENTREPRENEURS

Herearesomeselectedresourcesthatprovideinformationaboutthelegalconsiderationsofformingaformalbusinesspartnershiporrelationship.

Note:Inclusionofaresourceinthisdocumentdoesnotimplyendorsementorlegaladvice.Thisdocumentisforeducationalandinformationalpurposesonlyandshouldnottaketheplaceofseekingouttheadviceofanattorney.Notethedateofeachsource,sincelawsmayhavechangedsincetheinformationwaswritten.

FromEntrepreneur.com’sSmallBusinessEncyclopediaarticleon“Partnership”:

Partnership:Alegalformofbusinessoperationbetweentwoormoreindividualswhosharemanagementandprofits.Thefederalgovernmentrecognizesseveraltypesofpartnerships.Thetwomostcommonaregeneralandlimitedpartnerships.

Fullarticle:https://www.entrepreneur.com/encyclopedia/partnership

“EverythingYouNeedtoKnowAboutBusinessPartnerships”

https://www.entrepreneur.com/article/244632

PartnershipArticlefromInvestopedia.com

http://www.investopedia.com/terms/p/partnership.asp

Internet-BasedBusinesses

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http://www.hawthornlaw.net/an-overview-of-business-entities-that-every-internet-entrepreneur-must-be-aware-of-part-1/

“NotStartingOffwiththeRightBusinessType-LegalIssuesforEntrepreneurs”

http://www.huffingtonpost.com/aj-agrawal/not-starting-off-with-the_b_9276390.html

LegalResourcesfrom“FromAtoZ:200EssentialResourcesforEntrepreneursBuildingaBusiness,”https://www.entrepreneur.com/article/247505

StartupDocuments-“generatesandstoreslegaldocumentsforearlystagecompanies”

Orick’sLegalDocumentsforStartups-containscontractsandotherlegaldocumentsthathavebeencuratedbyanonlinecommunity.

LegalZoom-legalsolutionsforstartingandrunningabusiness.

Nolo-sharelegalformsandconnectsyoutoalawyerifneeded.

PandaDoc-eSignyourimportantdocs.Knowexactlywhenandwhattheyarelookingat.

LegalResourceGuideforStart-upEntrepreneurs

https://www.fenwick.com/publications/Pages/Legal-Resource-Guide-For-Startup-Entrepreneurs.aspx

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FromChapter5of“TheIntrovertEntrepreneur”:

Hereareafewexamplesofcontentthatyoucouldbedeliveringonbehalfofyourmessage.Don’tsimplypullouttheobviousanddismissthemoreunusualchoices;consideronebyonehoweachstrategycouldsupportcreativelyreachingyourprospectsandclients.Consideralsowhichideasenergizeyouandwhichfeellikethey’regoingtodrawdownyourresources.(Thislistispresentedinnoparticularorder.)

1. Books:writingandpublishing(selfortraditional)abookisanessentialelementofyourbusinessifyouhaveadesiretobepaidtospeakorbepresentedbyothersforconferences,workshops,andotherprofessionalgatherings.

2. eBooks:inexpensivetoproduceanddistribute,youcancreateaneBookbasedonblogposts,nichedcontentthat’spresentedasasingleorseriesofbooks,orexpandedcontentonathemeyou’vewrittenalotabout.

3. eCourses:usingaudio,videoand/ortexttoleadyourclientsthroughaspecifictopicoveraperiodoftime(daysorweeks).Couldbereal-timeorself-directed.

4. SpecialReports/WhitePapers/CaseStudies:shortdocumentsthatpresentaproblemandoffersolutionstohelppeoplemakedecisions.Theyoftenmakethecase,directlyorindirectly,thatyourservicesarethesolution.

5. Home-StudyCourses:self-directedcontentforyourclientsthatallowsthemtouseonlineresourcestoworkattheirownpace.

6. Retreats:facilitatedexperiencesthataregenerallyheldoverafewdaysatan“off-site”location,focusedondeliveringinformationinahighlypersonalized,experientialmanner.Youcouldalsocreateavirtualretreat

7. SpecialtyNewsletters/eZines:newsletters(email,orprintifthat’sappropriateforyouraudience)thatfocusonaverynarrowtopicforatargetedaudience.Forexample,your

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broadnichemaybehealthcareprofessionals,andyouproduceanewslettereverymonthespeciallyforregisterednurses,anotherforhospiceworkersandanotherforoccupationaltherapists.

8. Teleclasses:contentdeliveredoverabridgelinetoparticipantsseekinginformationinaverylowcommitment,efficientformat.Canbelecturestyleorinteractive,oracombination.Recordingsareoftenmadeavailabletoregistrantsfordownloadaftertheclass.

9. InterviewswithExperts:findexpertsinyourfieldorexpertsinyournicheandinterviewthemforablog,vlog,radioshow,podcast,orarticle.

10. LinkedIn,Twitter,orFacebookStatusUpdateSeries:setupaseriesoftips,quotesorquestionsthathaveacommontheme.Posttheminapremeditatedseriesthatpullsthereaderfromoneposttothenext,encouragesinteraction/response,andiseasilyshared/retweeted.

11. YourTopic101Series:developacontentseriesofverybasicinformationforyourniche.Deliverviateleclass,articles,blog,etc.Remember:basicsaregood.Noteveryoneknowswhatyouknow,andiftheyknowit,theyusuallyappreciatenewperspectivesonoldinformation!

12. Workbooks:combinationofauthor-createdcontentandspaceforthereadertoprocessthecontent.Itbecomesalivingdocumentforthereaderthattakesthemthroughanideaforeasierimplementation.

13. Speaking:everydaybringsopportunitiesforpublicspeaking.Seekoutchancestospeaktoalocalserviceclub(Rotary,Kiwanis,etc),localprofessionalassociations,hostyourowneventthroughMeetup,joinToastmasters.Develop3-4strongtopics,createaspeakersheet,andstartintegratingthefactthatyou’reaspeakerintoyourcontentandmarketingmessages.

14. Workshops/Seminars:between1-6hoursinlength,thesearein-personofferingsthatbringtogetheryourcurrentandprospectiveclientsforaspecifictopic.Theformatcanbeacombinationoflecture,discussion,smallandlargegroupexercises,andindividualwork/processing.

15. Radioshows:somelocalstationsoffershowtimeslotstohostsforafee.Aneasierrouteistoseekouthostswhoselistenersareinyournicheandseeifyoucanbeanon-airguest.Note:someshowschargetheirguestsforbeinginterviewed.

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16. InternetRadio:UsingBlogTalkRadioorotheronlineformat,produceashowthatairsataspecifictimeandisavailablefordownload.Youhavecompletecontroloveryourshow.Thesecanberevenue-generatingifyouseeksponsorships,haveadvertisersorchargegueststobepartoftheshow.

17. Podcasts:shortaudiofiles(usually10-40minutes)thatfocusonaparticulartopic.Thelistenercanlistenanddownloadforfreeonanynumberofplatforms,includingiTunes,Stitcher,orthepodcasthost’swebsite.

18. Blogs:shortonlinepostings,posteddailyorweekly,thataregenerallymorecasualandpersonalinnaturethananarticle.Blogsareaneffectivewaytocommentonwhat’shappeninginthenewsandtieitbacktoyourbusiness/audience.Easilysharedandcommentedon.

19. TipSheets/Booklets:simple,bulletedlistsofsolutions,ideasandtipstosolveaparticularproblemforyourtargetmarket.Canbeprintedorelectronic;someusethemasgiveawaysateventsorworkshops,oroffercustomizedversionssothatotherscanpurchasethemfromyouandusethemasgiveawaysfortheiraudience.

20. Vlog:abloginvideoformat.Veryshort,nomorethan5minutes.It’simportantthatproductionqualityisacceptable(clearvisuals,nodistractions,goodsound).Itdoesn’thavetobeslick,fancy,orperfect.Butdotakecarethatit’sprofessional.

21. Webinars:deliveringcontent(audio,stillsandvideo)throughanonlinewebinarplatformtoyourparticipants.Takesplaceinreal-timeandcanbehighlyinteractiveandmulti-mediarich.Youcanalsorecordthewebinarandmakeitavailabletoyournewslettersubscribers,clients,prospectsorotherselectedaudiences.

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Creatingconsistent,highqualitycontentcantaxeventhemostcreativepeople.Ifyou’relookingforinspiration,hereareafeweverydayresourcesthatwillhelpyoubecomeanideafactory:

1. ClientsandCustomers:youarewitnesseverydaytostories,breakthroughs,insights,andinteractionsthatgiveanintimateviewofyourwork.Usestoriesdirectlywithpermissionand/orcredit,ordrawontheirexperiencesforinspirationbysharinganonymouslywithidentifyingcharacteristicsaltered.

2. Newsstories/Headlines:usecurrenteventsasahookintoyourspecificmessage;behonestthough;“baitandswitch”tacticsareannoyingandarelikelytocausesomeonetomistrustyouandyourcontent.

3. Quotes:lookforinspirationamongyourfavoritequotes,plusonesthatareprovocative,applytoacurrenteventorofferastarklycontrastingopinionorperspectivetoyours.IlovebrowsingquotesonGoodreads,sincetheytendgobeyondthetypicalquoteseveryonehearsallthetime.https://www.goodreads.com/quotes

4. LessonsLearned:yourownlessonsand/orthoseofothersinyourfieldoramongyourclients

5. Responsetosomeoneelse’sblog,book,quote:youcandoareview,postanopposingopinionoralternativeyetagreeableperspective.Hint:onewaytobuildreadershipandawarenessofyourownmaterialistocommentonothers’.Intheprocess,youlearnwhatotherpeoplearewriting,canseehowpeopleareresponding,andbegintoestablishyourselfasaknowledgeable,thoughtfulresource.Besureyouareaddingtothediscussionandnotbeingblatantlyself-promotional;remember,you’reontheirturf!

6. Holidays/Anniversaries:Checkinwithhttp://en.wikipedia.org/wiki/Portal:Holidays/Calendar-forinstance,didyouknowMay4isStarWarsDay,andMay6is“NoPants”day?Thinkofthepossibilities!

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7. Personalexperience:Drawonexperiencesinyourpersonal,notjustprofessional,life.Sharingastorywithheartandinsightconnectswithpeopleinameaningful,memorableway.Insomecases,youareaskingpeopletotrustyouwiththeirstoriesandlives,soitmakessensetosharepiecesofyourselfwiththem.

8. GoogleHotTrends:signuptoreceivehourlye-mailsonthemostsearched-fortermsonGoogle.Thiskeepsyouup-to-datewiththe“latestandgreatest”andifyoucanmakeacompellingandappropriatetie-intoyourcontent,youmightincreaseyourabilitytobefoundbythesearchengines.http://www.google.com/trends/hottrends

9. TwitterandFacebookTrendingTopics:similartoGoogleHotTrends,thisinformationtellsyouwhatthemostpopularTwitterandFacebooktopicsareatanygivenmoment.HashTags(#)arealsohelpfulinidentifyingtrendingtopics(thesetendtobefleetingandsometimessilly–butstillmightprovideinspiration).

10. GoogleNewsAlerts:GoogleAlertsareusefulformultiplereasons.Setoneforyournameand/orbusinesstoseewhenmentionsaremadeonline.Choosekeywordsapplicabletoyourbusinessorclients;lookatthekeywordsthatareusedtofindyourwebsiteforideas.Ihaveanalertseton“introvert,”soIreceiveane-mailwhenevertheword“introvert”isusedinanarticle,blogornewsitem.IthensharetheseitemsonFacebook,Twitter,LinkedIn,etc,andusethemascatalystsfororiginalcontentcreation(see#5,above)onmyblogorothersocialmediaoutlets.

11. PopularBooks,MoviesandTV:specificepisodes,themes,andcharactersallmaketimelyandaccessibleconduitsthroughwhichyoucanshareyourmessage.

12. SocialNetworkingpostings,statusupdates,comments,articles(Twitter,LinkedIn,Google+,YouTube,TEDTalks,Facebook):makeahabitoflookingatwhat’sbeingpostedinyournetwork.Oneofmyfavoritearticleswasinspiredbyafriend’sFacebookstatusupdate,whenshewrote,“Justhitsend.”Thearticlefocus?Perfectionism.Myfriendactuallymeantthatshehadsentoffherdoctoraldissertation,soshe’d“justhitsend.”MymindinterpretedhercommentinthesamewayIread“Justdoit.”Evenmisinterpretationscanresultinfabulouscontent!

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Compassion Vitality Artistic Discovery Solitude Transformation Partnership Playfulness Alignment Accuracy Clarity Focus Synthesis Serenity Peacefulness Power Accomplishment Altruism Creativity Gratitude Touch Tenderness Romance Question Awareness Beauty Devotion Individuality Boldness Action Realization Resilience Choice Community Entertainment Mysticism Abundance Augment Unity Understanding Enlightenment Excellence Influence Leadership Authenticity Encouragement Thinking Spirituality Contentment Congruent Health Performance Competition Completion Will Wholeness Drama Control Hope Planning Contribution Contemplation Commitment Space Exhilaration Educate Justice Recognition Delight Dream Achievement Strength Imagination Dependable Movement Responsibility Elegance Information Attainment Uniqueness Fun Freedom Prosperity Spirit Empathy Expansion Bliss

Holistic Honesty Reflection Superiority Expert Feeling Candor Ingenuity Image Risk taking Truth Guidance Integrity Enjoyment Judgment Perseverance Self-expression Acceptance Honor Persuasion Connection Intimacy Intentionality Stimulation Autonomy Mastery Sensuality Direct Magic Inspiration Trust Divinity Patience Calm Inquisitive Orderliness Originality Vision Family Intuition Adventure Faith Professionalism Laughter Comfort Grace Love Awe Forgiveness Satisfaction Perception Aesthetics Harmony Nurture Courage Humor Preparation Process Balance Openness Personal Growth Discernment Independence Radiance Refinement Assistance Invention Reverence Energy Perfection Religious Safety Bravery Magnificence Privacy Flexibility Integration Sincerity Service Empowerment Respect Relationship Glamour Loyalty Spontaneity Thoughtfulness Conformity Pleasure Security Improvement Nature Thrill Vulnerability Dedication Quest Wealth Learning Sensation

Values Identification

Spend some time reviewing the following list of qualities and values. Which ones resonate the most with you? Which are most important in your personal and professional life? Select as many as you want. Add any words to the list that are important to you.

Of the values/qualities you’ve selected, which are your top ten most important? Of those top ten, which are the four MOST important, “couldn’t live without” values? Once you’ve identified those four core values, define them. Where are they most active in your life? Where there’s tension or conflict in your life, can you trace it back to being out of alignment with one of your values? What would it mean to apply that core value to that situation?