Personal Mobile Hotspot

SIERRA WIRELESS® W801 4G/3G MOBILE HOTSPOT

MOBILE INTERNET QUICK START GUIDE

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Welcome to Time Warner Cable Mobile Internet

With Time Warner Cable Mobile Internet and the Sierra Wireless W801, it’s easy to enjoy a super‑fast Mobile Internet connection with almost any Wi‑Fi compatible device.

Simply follow the instructions to set up and activate your personal mobile hotspot device. Then connect and go!

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Requirements

Check your computer’s system requirements to ensure compatibility with the W801:

System Requirements

Mac® OS 10.4.x or higher Windows® XP, Windows® Vista,® or Windows® 7 USB 2.0 slot (for USB cable connections only)

Browser Requirements

For device activation and Home Page access: IE® 6.0 or higher Mozilla® Firefox® 2.0 or higher Google Chrome™ 2.0.172.28 or higher Apple® Safari® 2.0 or higher Opera 9.64

Your computer and any other Wi‑Fi compatible devices must support Wi‑Fi (802.11b/g).

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Sierra Wireless W801 Device Features

LCD Display

Mute Switch

Power

USB Port

Storage Slot

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LCD Display Screen Features

G Battery Status

H Wi-Fi network name (SSID)

I Wi-Fi network Password

J Amount of Data Transferred; connection duration and Message Area

A Signal Strength

B 4G/3G Status

C Roaming Indicator

D Alerts

E GPS

F Number of Connected Users

A

H

I

J

B C D E F G

1.45MB / 00:30:45

TWC4GMobile-xxx

PASSWORD

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Getting Started

1. Insert the battery into the W801. Plug the USB cable into the device and connect it to the power charger. Charge the battery for at least 3 hours, or until the Battery Status indicator is full.

2. Ensure you are in a Time Warner Cable Mobile Internet service area.

3. Check to see if that your computer’s Wi-Fi is turned on.

4. To turn on the W801, press and hold the Power button for several seconds.

5. The W801’s LCD Screen will display the W801 Wi-Fi Network Name and Password, and ask you to connect your computer to the W801 Wi-Fi network.

•TheW801Wi-FiNetworkNameisTWC4GMobile-xxx.

•YourPasswordisaseriesof6randomnumbers.

For assistance with connecting your computer to a Wi-Fi network, refer to the How to Connect section of this Guide.

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6. The LCD Screen will then prompt you to open a web page or browser window tocontinuewithsetup.YouwillbeautomaticallydirectedtotheTime Warner Cable Terms of Service. Youmustreviewandacceptthesetermsthefirsttimeyou use the device.

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After accepting the Terms of Service, you will have the option to connect to the Internet or go to the Home Page to customize your settings.

YouarenowreadytoenjoyTimeWarnerCableMobileInternetonthego,andshare your connection with other Wi-Fi compatible devices!

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Share your W801 Wi-Fi Connection

Youcanshareyourconnectionwithupto5otherWi-Ficompatibledevices.Havethem connect to the TWC4GMobile-xxx Wi-Fi network using the password found on your device. It’s that easy!

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TWC4GMobile-xxx

PASSWORD

Wi-Fi Network Name Wi-Fi Network Password

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Manage your Sierra Wireless W801

Change your network settings or your password

Use the Sierra Wireless W801 Home Page to view the status of the device and your Wi-Fi connection, change your device settings and password, receive software updates, and more.

YoucanaccesstheHomePagewheneveryouareconnectedusingtheW801.Type http://twc4gmobile into the address bar of your browser window.

In order to change settings, you are required to login using the Admin Login tool atthetopofthepage.Yourdefaultadminpasswordispassword.

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For additional information on the W801 Home Page and its features, consult the online User Guide found on the Home Page. Click the Help button and select User Guide.

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How to Connect to the W801 Wi-Fi Network

For Windows® Vista,® Windows® XP, Windows® 2000:

1. From your desktop, click START>SETTINGS>NETWORK CONNECTIONS.

2. Right-click WIRELESS NETWORK CONNECTION to view the available wireless networks.

3. Select the TWC4GMobile-xxx network and click CONNECT.

4. Enter your password (may be referred to as a network key) to complete the connection.

For Windows® 7:

1.Fromyourdesktop,clickSTARTandenter“joinnetwork”inthetextbox.

2. A pop-up window will display a list of available networks.

3. Select the TWC4GMobile-xxx network and click CONNECT.

4. Enter your password (may be referred to as a network key) to complete the connection.

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For Mac®:

1. From your desktop, click the APPLE icon>SYSTEM PREFERENCES>WIRELESS NETWORK CONNECTIONS.

2. SelecttheTWC4GMobile-xxxnetworkandclickCONNECT.

3. Enter your password (may be referred to as a network key) to complete the connection.

Support

For detailed information about your Sierra Wireless W801 and its features, consult the online User Guide found on the W801 Home Page. Click the Help button and select User Guide.

For personal assistance, please contact Customer Support at 888.662.4577 during regular business hours.

Time Warner Cable Mobile Internet Account Management

Manage your Time Warner Cable Mobile Internet services, track your usage, or check your bill wherever and whenever works for you using the Mobile Manager. Sign up under My Services at www.timewarnercable.com.

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Warranty

This Sierra Wireless W801 Mobile Hotspot is covered by a limited 12-month manufacturer’s

warranty. A copy of the warranty is provided with your original paperwork. Failure to comply

with all warranty service procedures and instructions may result in additional charges.

Please call Customer Support at 888.662.4577 for detailed information about warranty

returns.

Regulatory Notices

The design of the W801 complies with U.S. Federal Communications Commission (FCC)

guidelinesrespectingsafetylevelsofradiofrequency(RF)exposureformobiledevices,

which in turn are consistent with the following safety standards previously set by U.S. and

international standards bodies:

• ANSI/IEEEC95.1-1999,IEEEStandardforSafetyLevelswithRespecttoHumanExposureto Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz.

• National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, BiologicalEffectsandExposureCriteriaforRadioFrequencyElectromagneticFields.

• International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines forlimitingexposuretotime-varyingelectric,magnetic,andelectromagneticRegulatoryNoticesfields(upto300GHz).

RFExposure—Thisdeviceisonlyauthorizedforuseinamobileapplication.Atleast20cm(8 inches) of separation distance between the W801 device and the user’s body must be maintained at all times.

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Warning (EMI)

—UnitedStatesFCCInformation—Thisequipmenthasbeentestedandfoundtocomplywith the limits for a Class B computing device peripheral, pursuant to Parts 15 and 27 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

ThisdevicecomplieswithParts15and27oftheFCCRules.Operationissubjecttothecondition that this device does not cause harmful interference.

© 2011 Sierra Wireless. Sierra Wireless, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless. Heart of the Wireless Machine is a registered trademark of Sierra Wireless. Other registered trademarks that appear on this package are the property of the respective owners.

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© 2011 Time Warner Cable Inc. All rights reserved. Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license.