Personal Knowledge Mastery (PKM) and the Social Intranet
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Transcript of Personal Knowledge Mastery (PKM) and the Social Intranet
www.axis.com
Personal Knowledge Mastery (PKM) and the social intranet. Patrik Bergman, Global Intranet Editor, Axis Communications
www.axis.com
About Axis
founded as IT company
*Year-end result 2013
Own offices in more than
countries
employees*
,partnerships in
countries
Total sales** SEK
billion USD
million .
www.axis.com
Our intranet and its users
- SharePoint 2013 on premise
- 50% of staff outside Lund
- 20% field-sales
- 25% Linux developers
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Social intranets: A brand new world!
They will love it!
“Engagement increases ROI”
You will be a hero!
Show what you are working on!
Ask questions to all!
But why should I use it?
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From noise to signal: Personal Knowledge Mastery
A set of processes, individually constructed, to help each of us make sense of our world and work more effectively.
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PKM applied to a social intranet
- Seek: Pull and push. - Sense: Make personal
via reflection - Share: Add value via
new ideas. Goal: Create a better workplace
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Social or intelligent intranets?
Social intranets
Create better workplaces via intelligent intranets
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Intranet potential: Increasing insights.
Reducing errors is one thing. Increasing insights another. Here, PKM could help.
PKM
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70:20:10 - how learning occurs in organizations
- 70% via tough jobs - 20% via feedback,
and communities - 10% via courses
and formal learning - How do we support
the informal 90%?
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Step one: Support Seek
- Integrate Seek via tools people already use.
- Examples: Feedly, Evernote, Twitter, OneNote, external search.
- Many Sense tools.
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Vision: A more humane workplace
- Based on people’s interests and how they learn at work.
- Increased insights.
- Better companies.
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“Above all, don't lie to yourself. The man who lies to himself and listens to his own lie comes to a point that he cannot distinguish the truth within him, or around him, and so loses all respect for himself and for others. And having no respect he ceases to love.” ― Fyodor Dostoyevsky, The Brothers Karamazov
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Questions before coming here today
How do I create an intranet people will use? - Set a vision. - Business plan based
on people’s needs. - Long, hard journey. - Do your best at work.
Relax at home.