Pernod Ricard CMO Martin Riley on the future of effective partnerships from the client side

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Martin Riley Group CMO Pernod Ricard President of the World Federation of Advertisers The Future of Effec Partnerships

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Martin Riley, Pernod Ricard CMO and President of The World Federation of Advertisers (WFA) looks at the future of effective partnerships from the client's side. He believes Creativity, Challenge, Connected (to business), Continuity and Culture key for clients with Communication, Creativity, Craft, Contribution (to business) and Committment key for agencies. This presentation was shown at the IPA's Performance Adaptathon on 8th July 2014 in London. Find out more on our website www.ipa.co.uk/adapt/performance and join in the conversation on Twitter using #ipadapt.

Transcript of Pernod Ricard CMO Martin Riley on the future of effective partnerships from the client side

Page 1: Pernod Ricard CMO Martin Riley on the future of effective partnerships from the client side

Martin RileyGroup CMO Pernod RicardPresident of the World Federation of Advertisers

The Future of Effective Partnerships

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MARTIN RILEY

GROUP CMO - PERNOD RICARD

PRESIDENT – WFATHE WORLD FEDERATION OF ADVERTISERS

Who AM I?

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Pernod RicardWho are we?

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Pernod Ricard number 2 of the wine & spirits industry

BRAND COMPANY MARKET COMPANY

HOLDING

8,6 billion € (annual turnover)

19000 people around the world

100 production sites

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Iconic brands

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Prestige brands

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Strategic Premium Brands

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Where do we come from?Paul Ricard« make a friend a day »

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2008

2005

2001

1975

3 Big Bangs in 10 years

Growing through acquisitions

1805

1932

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70 of the world’s biggest marketers

Membership doubled over the past 6 years

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• Best-in-class forums meet regularly around the world.• CMOFORUM• IMCFORUM• MEDIAFORUM• DIGITALFORUM• SOURCINGFORUM

• Limited to 20-30 of your Marketing Professionals. No agencies or media owners.

• Interactive format hosted by member companies.

Peer-to-peer groups

NYC London ParisSingapore

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Global Agency Remuneration 2014Remuneration models in use across all agency types

Source: WFA online survey: ‘Global Agency Remuneration Trends’; Base: 43. Date: Jan 2014

8%

1%

3%

24%

49%

4% 11%Commission – fixed rate (fixed % of media billings)

Commission – sliding scale (% varies based on media billings variation)

Commission – variable (% varies by media used)

Fixed or output-based fee (fixed for project/ period)

Labour-based fee (labour time calculated by the hour/% of personnel time)

Value-based fee (based on value of agency service provided - not time or cost based)

Performance-based fee/bonus (based on outputs e.g sales/brand performance met-rics)

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Global Agency RemunerationRemuneration models in use across different agency types

Source: WFA online survey: ‘Global Agency Remuneration Trends’; Base: 43. Date: Jan 2014

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Performance-based fee/bonus

Value-based fee

Labour-based fee

Fixed or output-based fee

Commission – variable

Commission – slid-ing scale

Commission – fixed rate

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Creative agency remuneration shifts away from paying for man hours, towards paying for performanceCreative agency remuneration models (2011 vs 2014)

Source: WFA online survey: ‘Global Agency Remuneration Trends’; Base: 43. Date: Jan 2014

2011 2014

10% 12%

15% 17%

59%51%

4%

3%

15%23%

Performance-based fee/bonus

Value-based fee

Labour-based fee

Fixed or output-based fee

Commission – variable

Commission – sliding scale

Commission – fixed rate

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The decline in paying for hours is even more pronounced with media agency remuneration Media agency remuneration models (2011 vs 2014)

Source: WFA online survey: ‘Global Agency Remuneration Trends’; Base: 43. Date: Jan 2014

2011 2014

40%

48%

0%

10%

44%

21%

16%21%

Performance-based fee/bonus

Value-based fee

Labour-based fee

Fixed or output-based fee

Commission – variable

Commission – sliding scale

Commission – fixed rate

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The 4 “C”s required by clients

- Creativity

- Challenge

- Connected (to business)

- Continuity

And … Culture / cultural fit

The Future of Effective Partnerships

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The 4 “C”s for agencies

- Communication

- Creativity

- Craft

- Contribution (to business)

And … Committment

The Future of Effective Partnerships

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What clients want from agencies

- Individuals with ideas

- Flexibility

- Can do attitude

- Output and outcomes

- Impact

- Fair remuneration

The Future of Effective Partnerships

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What clients don’t want from

agencies

- Inflexibility in structure and network

- Bottom line focus – endless remuneration discussions

- Corporate approach

- Counting the hours

- ‘Supplier’ relationship

The Future of Effective Partnerships

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Let’s start again … ?

- Entrepeneurial approach

- Agencies - Names on the door

- Clients - Names on the

label

The Future of Effective Partnerships

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The agency of the Future

How would I build the agency of the future

to meet my needs as a client ?

The Future of Effective Partnerships

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The agency of the Future

What do I want ?

- Focus on output and outcome

- Planning connected to business

- A business partner (skin in the game)

- Outstanding relevant creativity in all relevant media and touchpoints

- Challenge and continuity

The Future of Effective Partnerships

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Conclusion

- Back to the core business relationship

- Trusted advisors

- Mutual respect – from business and creative challenges

- Entrepreneurial approach from both sides

- Outstanding committed individuals

- Work that makes a difference

The Future of Effective Partnerships

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The future of Effective Partnerships