Performance Plan - Pages Performance Plan sets out: a) ... key performance indicators and targets...

Annexure A 2017/18

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Performance Plan

EXECUTIVE DIRECTOR: CORPORATE SERVICES

Annexure A 2017/18

- 2 -

The Performance Plan sets out:

a) Key Performance Areas that the employee should focus on, performance objectives, key performance indicators and targets that must be met

within a specific timeframe; and

b) The Competencies required from employees prescribed in the Regulations on the appointment and conditions of employment of senior

managers, R21 of 2014.

Annexure A 2017/18

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KEY PERFORMANCE INDICATORS

The key performance areas, the performance objectives, key performance indicators and targets that must be met within the agreed timeframe are

described below. The assessment of these performance indicators will account for 80 % (eighty percent) of the total employee assessment

score.

Part 1: Service Delivery and Budget Implementation (SDBIP) (80%)

Ref KPA > Key Focus Area (KFA)

Pre-determined Objectives

Ind

ica

tor

typ

e

Indicator (Activity/ Project/ Programme/ Key Initiative)

Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4

Evidence to be produced (POE)

Weight

1.1 KPA 03. Institutional Transformation> KFA 21. Processes and Procedures

To provide an effective and efficient workforce by aligning our institutional arrangements to our overall strategy in order to deliver quality services.

Ou

tco

me

Effective Management and Functional Supervision of the Human Resources Division

Percentage of Indicators of the division's Actual vs Target achieved. (Ignite PM application is indicated by "KPI Met", KPI Well Met" and KPI Extremely Well Met")

90% 90% D

M

90% 90% 90%

90%

Ignite PMS Application Dashboard

8

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight



Ou

tco

me

Effective Management and Functional Supervision of the Information and Communication Technology Division


90% 90% D

M

90% 90% 90%

90%


8



Ou

tco

me

Effective Management and Functional Supervision of the Legal and Administration Division


90% 90% D

M

90% 90% 90%

90%


8

1.4 KPA 01. Governance and Stakeholder Participation> KFA 01. Governance Structures

To promote proper governance and public participation

Ou

tpu

t

Monitor the Implementation of Council Resolutions

Percentage Implementation of Council resolutions in accordance with action due dates

12 progress Reports provided

100% per

annum

100% implement

ation of Council

Resolutions

DM

100% 100% 100%

100%

Register of Council Resolutions with included due dates of actions

4

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight

1.5 KPA 01. Governance and Stakeholder Participation> KFA 04. Policies and By-Laws


Ou

tpu

t

Review Policies Percentage of identified policies reviewed by 30 June

New KPI 100%

per annum

100% of identified policies

reviewed by 30 June

DM

0% 100% 100%

100%

Register of policies reviewed

3

1.6 KPA 01. Governance and Stakeholder Participation> KFA 05. Intergovernmental Relations (IGR)


Ou

tpu

t

Development of International & IGR Policy

Number of I&IGR policies submitted to MayCo by 31 December

New KPI 1 per

annum

1 I&IGR Policy

submitted to MayCo

by 31 December

DM

0 1 0 0

Proof of submission of policy to MayCo

3

1.7 KPA 01. Governance and Stakeholder Participation> KFA 06. Communications (Internal and External)


Ou

tpu

t

External newsletters issued

Number of external newsletters issued by 30 June

12

11 newslett

ers issued

per annum

11 external newsletters issued by 30 June

DM

3 2 3 3 External Newsletters issued

3

1.8 KPA 01. Governance and Stakeholder Participation> KFA 07. Marketing (Branding and Website)


Ou

tpu

t

Submission of Marketing & Branding Plan to MayCo

Number of Marketing & Branding Plans submitted to MayCo by 30 June

New KPI 1 per

annum

1 Marketing

& Branding Plan

submitted to MayCo

by 30 June

DM

0 0 0 1

Marketing & Branding Plan/ Proof of submission to MayCo

3

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight

1.9 KPA 03. Institutional Transformation> KFA 16. Organisational Structure


Ou

tpu

t

The number of people from employment equity target groups employed in the three highest levels of management in compliance with a Municipality’s approved employment equity plan (NKPI Proxy - MFMA, Reg. S10(e))

Number of Reports on the Number of people from employment equity groups employed in the three highest levels of management by 31 August submitted to the Municipal Manager

1 report per annum

1 report per

annum

1 report compiled

and submitted

by 31 August to the Office

of the Municipal Manager

DM

1 0 0 0

Proof of Submission to the Office of the City Manager

3

1.10 KPA 03. Institutional Transformation> KFA 20. Systems and Technology


Ou

tpu

t

Review ICT Master Plan

Number of ICT Master Plans reviewed by 31 March

New KPI 1 review

per annum

1 ICT Master Plan

review by 31 March

DM

0 0 1 0

ICT Master Plan Review Proof of submission

4

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight



Ou

tpu

t

Review the Standard Operating Procedures

Percentage of Identified Standard Operating Procedures reviewed by 30 June

New KPI 100% 100% DM

0 0 0 100%

Register of Standard Operating Procedures

3

1.12 KPA 05. Planning and Economic Development> KFA 40. Land, valuation and Property Management

To facilitate sustainable economic empowerment for all communities within Drakenstein and enabling a viable and conducive economic environment through the development of related initiatives including job creation and skills development.

Ou

tpu

t

land applications attended to within 3 months from date of application

Percentage of applications for municipal land processed within 3 months of date of application

New KPI 80% per annum

80% of land

applications

processed within 3

months of date of

application

DM

80% 80% 80%

80%

Proof of submission to MayCo / Letter to application

3

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight

1.13 KPA 01. Governance and Stakeholder Participation> KFA 04. Policies and By-Laws


Ou

tpu

t

Review of By-Laws

Percentage of identified by-laws reviewed by 30 June

New KPI 100%

per annum

100% of identified by-laws

reviewed by 30 June

DM

0 50% 0 100%

Register of by-laws reviewed

3

1.14 KPA 04. Physical Infrastructure and Services> KFA 24. Customer Relations Management

To ensure efficient infrastructure and energy supply that will contribute to the improvement of quality of life for all citizens within Drakenstein as well as to improve our public relations thereby pledging that our customers are serviced with dignity and care.

Ou

tco

me

Conduct a Customer Survey

Number of Customer Surveys conducted by 30 June

New KPI 1 1 DM

0 0 0 1

Survey Report outcomes

3

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight

1.15 KPA 06. Safety and Environmental Management> KFA 45. Municipal Court

To contribute to the health and safety of communities in Drakenstein through the pro-active identification, prevention, mitigation and management of health including environmental health, fire and disaster risks.

Ou

tpu

t

Submit a Implementation Plan on the Municipal Court

Number of Implementation plans on the Municipal Court submitted to MayCo by 30 September

New KPI

Operational

Municipal Court

1 Implementation plan

on the Municipal

Court submitted to MayCo

by 30 September

DM

1 0 0 0

Proof of submission to MayCo

4

1.16 KPA 03. Institutional Transformation> KFA 17. Human Capital and Skills Development


Ou

tpu

t

The percentage of the municipality’s budget actually spent on implementing its workplace skills plan (NKPI Proxy - MFMA, Reg. S10(f))

Percentage of the municipality’s approved budget actually spent on implementing its workplace skills plan by 30 June

0.07% 0.10% 0.07% DM

0.07%

0 0 0

Percentage Reported in the Annual Report

4

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight

1.17 KPA 05. Planning and Economic Development> KFA 31. Economic Development and Poverty Alleviation

To facilitate sustainable economic empowerment for all communities within Drakenstein and enabling a viable and conducive economic environment through the development of related initiatives including job creation and skills development.

Ou

tco

me

The number of jobs created through the Municipality’s local economic development initiatives including capital projects (NKPI Proxy - MFMA, Reg. S10(d))

Number of job opportunities created by 30 June

1118

1,000 job opportun

ities created

per annum

1,000 of job

opportunities

created by 30 June

DM

200 400 600 1

000

Payroll information and reports by service providers implementing capital projects

5

1. 18

KPA 01. Governance and Stakeholder Participation> KFA 03: Stakeholder Participation


Ou

tco

me

Attending to IDP Priority issues identified during the Public Participation Process

Percentage of IDP Committed Priority issues attended to by 31 March


40% 80% 100%

0

IDP Committed Priority Issue Register

3

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight



Ou

tpu

t

Attending to registered complaints per the Maximo system

Percentage registered Complaints (Maximo) attended to within 2 working days after received


100% 100% 100%

100%

Maximo Report

3



Ou

tco

me

Compliance with Legislated compliance cases as per iComply system

Percentage Compliance on legislative compliance cases per iComply system


100% 100% 100%

100%

iComply report

3

1.21 KPA 03. Institutional Transformation> KFA 19. Performance Management and Monitoring and

To provide an effective and efficient workforce by aligning our institutional arrangements to our overall

Ou

tpu

t

Conclusion of Staff Performance Agreements in the directorate (reporting level 0-3).

Percentage of Senior Manager's performance plans concluded by 31 August New KPI 100% 100% D

M

100% 0 0 0

Signed agreements

2

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight

Evaluation strategy in order to deliver quality services.



Ou

tpu

t

Facilitation of Staff Management Meetings

Number of Management Meetings held

New KPI

38 DM

10 8 10 10

Minutes of meetings held, Signed attendance registers

4

1.24 KPA 01. Governance and Stakeholder Participation> KFA 02: Risk Management


Ou

tpu

t

Implement action plans to mitigate the risks identified and included in the Risk Register

Percentage of planned actions implemented on a quarterly basis to mitigate risks


100% 100% 100%

0%

Quarterly CRO REPORT (Risk Register report) - submitted by Risk Management

3

1.25 KPA 01. Governance and Stakeholder Participation> KFA 02: Risk


Ou

tco

me

Implement Agreed management actions in response to Internal Audit findings by agreed due date

Percentage of agreed management action plans implemented by due date


100% 100% 100%

100%

Internal Audit Report submitted by Internal Audit

3

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight

Management

1.26 KPA 01. Governance and Stakeholder Participation> KFA 02: Risk Management


Ou

tpu

t

Implement the MGAP (Audit Action Plan) developed to maintain an unqualified audit opinion (Number of MGAP actions completed / Total number of MGAP actions identified to be completed)

Percentage of actions completed by 30 June


0% 0% 60%

100%

MGAP Register

3

1.27 KPA 02. Financial Sustainability> KFA 09. Expenditure and Cost Management

To ensure the financial sustainability of the Municipality in order to fulfil the statutory requirements

Ou

tco

me

Operational Expenditure savings

Percentage Savings realised on Operational Expenditure by 30 June for the mSCOA expenditure categories Contracted Services, Inventory and Operational Cost (Housing Grant Expenditure excluded)

New KPI

5% DM

5% 5% 5% 5%

S.52 and S.71 Reports

2

1.28 KPA 03. Institutional Transformation> KFA 16. Organisational Structure

To provide an effective and efficient workforce by aligning our institutional arrangements to our overall

Ou

tpu

t

Submission of Job descriptions (in terms of the approved Org structure) by the 30 September

Percentage of Job Descriptions of all filled, funded and priority posts (for Corporate Services) finalised by 30 September


100% 0 0 0

Reconciliation of Completed JD's

2

Annexure A 2017/18

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Ind

ica

tor

typ

e


Unit of Measurement

Baseline Actual

2015/2016

5 Year Target

2017/ 2018

Fu

nd

ing

So

urc

e

Q1 Q2 Q3 Q4


Weight

strategy in order to deliver quality services.

Annexure A 2017/18

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Part 2: Competency Requirements (20%)

Ref Leading and Core Competencies (January)

1st

Assessment

(July)

Final

Assessment

Weights Comments

2.1 Strategic direction and leadership 8.34%

2.2 People management 8.34%

2.3 Programme and project management 8.34%

2.4 Financial management 8.33%

2.5 Change leadership 8.34%

2.6 Governance leadership 8.33%

2.7 Moral competence 8.33%

2.8 Planning and organising 8.33%

2.9 Analysis and innovation 8.33%

2.10 Knowledge and information management

8.33%

2.11 Communication 8.33%

2.12 Results and quality focus 8.33%

Performance Plan - Pages Performance Plan sets out: a) ... key performance indicators and targets...

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