Performance appraisal as the basis of determining training need
-
date post
19-Oct-2014 -
Category
Recruiting & HR
-
view
448 -
download
1
description
Transcript of Performance appraisal as the basis of determining training need
![Page 1: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/1.jpg)
Performance Appraisal as The basis of Assessing Training Need
Sadhika Katiyar
Babita
Rafia
Pranay Ranjan Srivastava
![Page 2: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/2.jpg)
“It is important to identify training needs before trying to implement any training
solutions.”
![Page 3: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/3.jpg)
PA is the relatively accurate approach for individual training and development needs. The main aim of this approach is to find out whether employees on the given work have the required K&S to it properly or not.
Introduction
![Page 4: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/4.jpg)
A needs assessment is the process of identifying performance
requirements and the "gap" between what performance is required and
what presently exists.
Needs Assessment Definition
![Page 5: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/5.jpg)
To meet:• production targets• audit requirements• legislation• career and personal goals
19
Why identify training needs?
![Page 6: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/6.jpg)
![Page 7: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/7.jpg)
![Page 8: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/8.jpg)
![Page 9: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/9.jpg)
Organizational analysis
Analysis of objectives
Resource utilization analysis
Environmental scanning
Organizational climate analysisTechnique• SWOT Analysis• Organizational
scanning• PEST• Analysis
![Page 10: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/10.jpg)
Operational/ Job analysis
Define the job
Determine where to collect information
Identify the method to use
Gather and analyze data Technique• Task / KSA
Analysis• Competency
Analysis• Skill inventory
![Page 11: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/11.jpg)
Person analysisPerformance is satisfactory or not and training is required
Whether the employee is capable of being trained
Specific area in which training is needed
State whether poor performances on the job need to be replaced by those who can do the job.
Technique• Performance
Appraisal• Self-rating• Critical incident• Tests
![Page 12: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/12.jpg)
How performance appraisal links to training need assessment?
![Page 13: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/13.jpg)
Performance Gap
Actual level of performance
Current desired level of performance
(Projected)Desired level of
performance
Discrepancy
Discrepancy
Reveals
Reveals
Immediate Training Need
Long Range Training Need
![Page 14: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/14.jpg)
![Page 15: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/15.jpg)
Is it a problem of skill(Training need) or
a problem of will?(Non-training need)
I don’t wanna!I don’t know how.
I don’t wanna!
Determine Cause(s)
![Page 16: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/16.jpg)
Causes of Performance Gap
Inadequate Feedback
Obstacles in the System
Performance Gap
![Page 17: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/17.jpg)
Steps of training need identification process
![Page 18: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/18.jpg)
TNA : Output
Training Needs
Non-Training Needs
![Page 19: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/19.jpg)
TNA : Output
Training Needs-Performance gaps that resulted from the lack of KSA and which training is necessary.
![Page 20: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/20.jpg)
Provide training
Provide practice
Provide feedback
Simplify the task
Develop a job aid
OJT
Transfer
Terminate
If KSA deficiency..
![Page 21: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/21.jpg)
“Attitude”
“Skills”
“Knowledge”
OptimalPerformance
Obstacle:Gaps in Required Skills
Solution:Performance-Based Instruction
Obstacle:Lack of Motivation
Solution:Rearrange Consequences
Obstacle:Knowledge gap
Solution:Giving the knowledge
Different Obstacles Call for Different Solutions
![Page 22: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/22.jpg)
Self-AwarenessLow High
Low Unconscious Incompetence
Conscious Incompetence
High Unconscious Competence
Conscious CompetenceCo
mpe
tenc
eAwareness & Competence
![Page 23: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/23.jpg)
Know entry level of traineesAssess trainees’ awareness of that level
Needs analysisPerformance appraisal
Increase awareness of level of competenceMove from 1 to 2
Increase skillsMove from 2 to 3
Assess costs and benefits of moving from 3 to 4
Aiming for Conscious Competence
![Page 24: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/24.jpg)
TNA : Output
Non- Training need-
Include those that show no KSA deficiency, and those characterized by a KSA deficiency but for which training is not the best solution.
![Page 25: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/25.jpg)
Without KSA deficiency..
Policy/strategy re-design
Task re-design
Process re-design
Reward/ Punishment Incongruencies
Inadequate feedback
Obstacles in the System
![Page 26: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/26.jpg)
Approaches to TNA
Reactive TNA-
The proactive TNA focuses on current performance problems.
![Page 27: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/27.jpg)
Approaches to TNA
Proactive TNA-
The proactive TNA focuses on anticipated or probable performance problems in future
![Page 28: Performance appraisal as the basis of determining training need](https://reader033.fdocuments.net/reader033/viewer/2022061106/5444cbb5b1af9f680a8b4a68/html5/thumbnails/28.jpg)