Performance and Risk Management · Strategy Vision Purpose Objectives Targets Risk & opportunities...

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Performance and Risk Management Driving better decision-making 1

Transcript of Performance and Risk Management · Strategy Vision Purpose Objectives Targets Risk & opportunities...

Page 1: Performance and Risk Management · Strategy Vision Purpose Objectives Targets Risk & opportunities Budgets & costing OpEx & CapEx Discounting Pricing Cost curves Skills & competencies

Performance and

Risk ManagementDriving better decision-making

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Page 2: Performance and Risk Management · Strategy Vision Purpose Objectives Targets Risk & opportunities Budgets & costing OpEx & CapEx Discounting Pricing Cost curves Skills & competencies

Performance and

Risk ManagementDriving better decision-making

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Today’s Agenda and Objectives

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1 Recap current status of “new tangibles” & WBCSD’s activities to

assess & manage risk and performance

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3 Identify challenges & engagement opportunities to apply &

integrate (breakouts)

Share company application: Integrating ESG into decision-making

(KPMG and DSM)

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Today’s Reality –

Risks, Opportunities,

‘New Tangibles’Eva Zabey, WBCSD

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The global risk landscape continues to shift

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Asset price collapse Extreme weather events

Slowing Chinese economy (<6%)

Failure of climate-changemitigation and adaptation

Chronic disease Natural disasters

Global governance gaps Data fraud or theft

Retrenchment from globalization

Cyberattacks

Asset price collapse Weapons of mass destruction

Retrenchment from globalization (developed)

Failure of climate-changemitigation and adaptation

Oil and gas price spike Extreme weather events

Chronic disease Water crises

Fiscal crises Natural disasters

To

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Economic Environmental Geopolitical Societal Technological Source: WEF 2019

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Risk &

Trust

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Companies have been impacted by the changing business context

1970s 1980s 1990s 2000s 2010 2011 2012 2013 2014 2015 2016 2017 2018

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Climate

change is now

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From intangibles to “new tangibles”

“The idea today that anyone would need to be pitched on why software is a legitimate investment seems unimaginable, but a lot has changed since the 1980s. It’s time the way we think about the economy does, too.”

Bill Gates, principal founder of Microsoft Corporation

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Source: The 2018 EPIC Report, Embankment Project for Inclusive Capitalism

Human

Talent, workforce

and customer

networks

Intellectual

Invention,

innovation, ideas

Natural

Resources, upstream and

downstream footprint

Financial

Legacy balance

sheets, SHR, Credit

Social

Conduct,

Community, advocacy

Brand

Identity, design

and experience

equities

The new

tangibles

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Outdated Performance

& Risk Management Mario Abela, WBCSD

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Flaws in decision-making

34% Find it challenging to

select the right combination of metrics to measure

business performance over different time frames

80% Admit that their

organisation used flawedinformation to make a

strategic decision at leastonce in the last three

years

(Source: CIMA-AIPCA Joining the Dots – Decision Making for a new Era, >300 responses)

32% feel that

information (financial and non-financial) delivered to decision makers

is relevant and timely

40% sufficient

understandingof how the

organisation’sbusiness modelneeds to adaptin response tomarket trends

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CEO insight - data for decisions

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Impact vs likelihood

(Source: KPMG Dynamic Risk

Assessment)

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Velocity, connectivity, resilience…

(Source: KPMG Dynamic Risk

Assessment)

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What WBCSD has to

offer: M&V, IPM, ERM

PackageLuke Blower, WBCSD

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Investor Decision-Making

Redefining Value Structure

External Disclosure

Investor Decision-Making

Business Decision-Making

External DisclosureBusiness Decision-Making

• Enterprise Risk Management*

• Integrated Performance

Management*

• Measurement & Valuation

• Governance & Internal Oversight*

• The Reporting Exchange*

• Purpose-Driven Disclosure*

• Assurance & Internal Controls*

• TCFD Preparer Forums**

• Reporting Matters

• Aligning Retirement Assets

* Project funding by the Gordon and Betty Moore Foundation

** Project funding by Bloomberg Philanthropies

Our work is split into three Program Areas and ten Projects

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Headlines – value creation, risk & integration

How do you create value?

Mission, vision, purpose, strategy,

business model?

What are your key risks,

opportunities, impacts and

dependencies?

Integration into governance,

ERM, performance

management & decision making

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Risk Management – COSO & WBCSD

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2. Impacts and dependencies, Megatrend, Context

• Impact pathways

• Changes in state/condition natural/social

capital

3. Analytical choices - measurement, valuation

• Qualitative, Quantitative & Monetary

• Data sets & quality

4. Monitoring and evaluation

• External changes that may impact

• Selecting key indicators/measures

Risk Assessment - Measurement & Valuation

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Generally-accepted frameworks for business to identify, measure and

value its impacts and dependencies on natural, social and human capital.

Natural and Social & Human Capital Protocols

2016 2019

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Structure of the Protocols

These sister Protocols follow the same 4 Stages:

FRAME, SCOPE, MEASURE & VALUE and APPLY, composed of 9 Steps.

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Introducing - Integrated Performance Management

Performance management, in

this context refers to the way

companies gather, process and

act on information that is critical

to their success. The processes

and practices used to measure,

monitor, and evaluate

performance and make

decisions.

We’re helping companies integrate ESG issues

into mainstream performance management. By

learning from leaders, consolidating thought

leadership, articulating a business case and

developing practical solutions.

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Integrated Performance Management – Scoping

Performance Management

Planning

Forecasting

Investment appraisal

Sensitivities & stress tests

Scenarios

KPIs

Strategy

Vision

Purpose

Objectives

Targets

Risk & opportunities

Budgets & costing

OpEx & CapEx

Discounting

Pricing

Cost curves

Skills & competencies

Learning

Training

Recruitment

Appraisal

Evaluation

Culture

Collaboration

Creativity

Leadership

Innovation

Exploring integration

options in established

functions, disciplines &

processes

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Integrated Performance Management – Approach

The project will be carried out in two phases:

1. Exploring performance management today, articulating and defining - “integrated performance management” and key development challenges & opportunities.

2. Developing professional education and supporting guidance/tools to help companies and individuals develop and integrate a multi-capital approach to their management of performance.

Current state & business case

Practical solutions

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Connecting decision making projects

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INTEGRATED

PERFORMANCE

MANAGEMENT

IDENTIFICATION

• SWOT

• PESTLE

• IMPACTS AND DEPENDENCY

MAPPING

• STAKEHOLDER ENGAGEMENT

• MATERIALITY ASSESSMENTS

• …

ENTERPRISE RISK MANAGEMENT

FO

RE

CA

ST

BU

DG

ET

ING

CO

NT

RO

LS

AP

PR

AIS

AL

ST

RA

TE

GY

RIS

K

RIS

K

ENTERPRISE RISK MANAGEMENT

ASSESSMENT

• IMPACT, LIKELIHOOD, VELOCITY,

RESILIENCE, ADAPTABILITY,

INTERCONNECTIVTY

• RISK SEVERITY MEASURES

• DELPHI

• MONTE CARLO

• SCENARIO ANALYSIS

• …

Page 26: Performance and Risk Management · Strategy Vision Purpose Objectives Targets Risk & opportunities Budgets & costing OpEx & CapEx Discounting Pricing Cost curves Skills & competencies

1 Recap current status of “new tangibles” & WBCSD’s activities to assess & manage risk and performance

Share company application: integrating ESG into decision-making (KPMG and DSM)

Identify challenges & engagement opportunities to apply & integrate (breakouts)

Today’s agenda and objectives

2

3

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Application ExamplesArjan De Draijjer, KPMGJeff Turner, DSM

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Montreux

3 April 2019

Restoring the connection

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29© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved.

Page 30: Performance and Risk Management · Strategy Vision Purpose Objectives Targets Risk & opportunities Budgets & costing OpEx & CapEx Discounting Pricing Cost curves Skills & competencies

30© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved.

Benefits from True Value assessments

Make better decisions

Build the case for innovation

Strengthen critical relationships

Page 31: Performance and Risk Management · Strategy Vision Purpose Objectives Targets Risk & opportunities Budgets & costing OpEx & CapEx Discounting Pricing Cost curves Skills & competencies

31© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved.

Make better decisions – Vopak caseOur prime responsibility is to comply with (local) legislation on air emissions. Our objective is to further reduce our VOC emissions beyond our legal obligation.

For this objective, we believe we need to focus our efforts on those areas where the social impact is largest.

As field measurement to obtain a complete picture is not yet feasible, we developed a model in 2017 to provide guidance to the organization on possible reduction measures and their societal impact (according to the True Value method) to ensure that our efforts and investments, beyond what is required from a regulatory perspective, are put in place there where the impact on society is largest.

Source: Vopak Annual Report 2018 ‘Storing vital products with care’

As part of our ambition to minimize our environmental footprint, it is our objective to further reduce our VOC emissions, beyond what is legally required.

We believe we need to focus our efforts on those areas where the societal impact is largest (in addition to fulfilling legislative requirements). We continue to apply our societal and environmental impact model (True Value Model: TV-model).

We have planned more than 25 projects (with a total investment of over 40 million euro) to mitigate vapor emissions with the aim to meet new legislation and reduce the societal impact by more than 20%.

Over the next years, we will use this model as a basis for determining our priorities and investments in terms of emission-reducing measures.

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32© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved.

Build the case for innovation – OSRAM case

Source: https://www.osram-group.com/en/innovation/value-proposition

“The study and the

methodology used in it help us

in two ways: They make it

possible to demonstrate the

impact of alternative options for

action and to make them

transparent,” Jochen Berner

says. “The evaluated

information can then help

people make better decisions in

such areas as investments.”

And it highlights the added

value that OSRAM’s

technologies have for

society…”

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KPMG on social media KPMG app

© 2019 KPMG Advisory N.V., registered with the trade register in the Netherlands under number 33263682, is a member firm of the KPMG network of independent member firms

affiliated with KPMG International Cooperative (‘KPMG International’), a Swiss entity. All rights reserved.

The KPMG name and logo are registered trademarks of KPMG International.

Arjan de Draaijer

KPMG Sustainability

Partner, Global True Value Lead

Tel: +31 6 82 00 90 36

[email protected]

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For Internal Use Only

PURPOSE LED,

PERFORMANCE DRIVEN.CREATING BRIGHTER LIVES

FOR ALL

Jeff Turner

VP Sustainability, Royal DSM

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RISK, MATERIALITY AND MEGATRENDS

HUNGER VS.

OBESITY:

821M

Over 821 million people suffer

from hunger, while over

650 million people are obese.

CLIMATE

CATASTROPHE:

140M

>140 million people

could be forced to migrate

due to climate change.

RESOURCE

CONSUMPTION:

400%

Our demand of resources is

expected to reach 130 billion tons

by 2050. An overuse of the earth’s

capacity by more than 400%.

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For Internal Use Only

At DSM, Our Purpose Frames Strategy

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For Internal Use Only

DSM

Brighter

Living

Agenda

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ADDRESSING RISK AND MATERIALITYTHROUGH OUR BRIGHTER LIVING AGENDA

IMPROVE

NUTRITION & HEALTH

- vitality@ DSM

- occupational safety

- employee wellbeing programs

CLIMATE & ENERGY

- Science Based Targets

- 30% absolute reduction in GHG

emissions (scope 1 & 2, 28%

intensity reduction in Scope 3

RESOURCES & CIRCULARITY

- executing Responsible Care Plan

addressing waste, water, emissions

- embedding circular & bio-based

thinking into sourcing, operations,

innovations and portfolio

NUTRITION & HEALTH

- replacing salt and sugar

- sustainable animal proteins

- Plant based proteins

- advancing biomedical materials

CLIMATE & ENERGY

- limiting the use of fossil fuels

(biofuels, solar)

- 2nd gen bio-fuels from waste

RESOURCES & CIRCULARITY

- reduction of landfill (Niaga®)

- increase use of renewable and

secondary resources as inputs

- eliminating waste from

prototyping (3D printing)

ENABLE

NUTRITION & HEALTH

- partnerships in fighting malnutrition

- active partnerships to address

sustainable & healthy nutrition

CLIMATE & ENERGY

- advocating climate action and

building the movement for a

low-carbon economy

RESOURCES & CIRCULARITY

- advocating the transition from a

linear to a circular and bio-based

economy

- partnering to enable closed loop

solutions

ADVOCATE

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MANAGING MATERIALITY AND RISKFROM DISCONNECTED TO A COLLABORATIVE APPROACH

Independent Collaborative

Pros✓ Processes run and managed independently – no

dependencies

✓ Internal control achieved through cross-

checking MM and CRA outcomes

✓ MM refresh is executed early in the year giving

clear guidance for current year

✓ CRA follows at end of year, using MM as input

for CRA (which in turn feeds into next cycle)

✓ Staggered the processes = increased

engagement

Con

s

Processes are run simultaneously, potentially

confusing key stakeholders and increasing their

workload

Cross-checking delivers limited alignment

2 processes are run each year

Alignment between MM and CRA needs to be

safeguarded

MM – Materiality Matrix

CRA – Corporate Risk Assessment

Based on WBCSD (2017), Sustainability and enterprise risk management: The first step towards integration

available at https://www.wbcsd.org/Programs/Redefining-Value/Business-Decision-Making/Measurement-

Valuation/Resources/Sustainability-and-enterprise-risk-management-The-first-step-towards-integration

Page 40: Performance and Risk Management · Strategy Vision Purpose Objectives Targets Risk & opportunities Budgets & costing OpEx & CapEx Discounting Pricing Cost curves Skills & competencies

For Internal Use Only

THANK YOU

Page 41: Performance and Risk Management · Strategy Vision Purpose Objectives Targets Risk & opportunities Budgets & costing OpEx & CapEx Discounting Pricing Cost curves Skills & competencies

1 Recap current status of “new tangibles” & WBCSD’s activities to

assess & manage risk and performance

Share company application: integrating ESG into decision-making

(KPMG and DSM)

Identify challenges & engagement opportunities to apply & integrate

(breakouts)

2

3

41

Today’s Agenda and Objectives

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Challenges that

Remain – Barriers

Limiting Application

& Integration

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1. New tangibles, Luke

2. Training needs, Matt

3. Process integration, Mario

4. Valuation – non-financial & market, Eva

5. Engagement & implementation, Eleanor

5 breakout discussions (15 mins + 10 min feedback)

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Questions for each table to

discuss:

• What are 3 top challenges?

• What are 3 top solutions?

• What can you / your company

contribute?

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Engagement

opportunities

Eleanor Leach, WBCSD

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Engagement Opportunities

Use the guidance – we can help you!1

• Natural and Social & Human Capital

Protocol + toolkits

• ESG Enterprise Risk Management, incl. diagnostic tool

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Engagement Opportunities

2 Training

• Attend a training session on ESG in ERM

• Join the We Value Nature Campaign and help

shape & test business training program on

valuing nature

https://wevaluenature.eu/

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Engagement Opportunities

3

4

5

Play

• Resilience: A corporate survival game,

board game

• Financial Statements of the Future, Excel-

based

Share your examples, on-line and at events

Stay engaged

• Join the ESG in ERM pilot program

• Join the Social & Human Capital Coalition (& the Natural

Capital Coalition, of course!)

• Join IPM roundtables, volunteer for interviews

• Join working groups

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Dynamic Risk Assessment Pilot

To build on the recent guidance and in particular

chapter three, we are working with KPMG to run a

project known as the Dynamic Risk Assessment.

Looks at how companies can develop their risk

assessment processes beyond the traditional

impact vs. likelihood to look at both the velocity

and connectivity of risks.

It will help companies to understand the weak

links, new opportunities and those risks that are

likely to have disastrous consequences.

Food companies, please signal any interest by

emailing [email protected]

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Reflections

& closeRodney Irwin, WBCSD

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Redefining Value Montreux Sessions

Monday

11:00 - 13:00 Investing Responsibly. Retiring Responsibly

11:00 - 16:00 Social & Human Capital Workshop

Wednesday

09:00 - 10:30 Briefing Session Redefining Value

11:00 - 13:00 Performance & Risk Management

14:30 - 16:00 Disclosure Dilemmas & Decisions

Thursday

09:00 - 10:30 Building Resilience through Enterprise Risk Management

11:00 - 13:00 Turning Sustainability into a Competitive Advantage

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Thank you & stay in touch!

Risk• Mario Abela: [email protected]• Eleanor Leach: [email protected][email protected]

Integrated Performance Management

• Mario Abela: [email protected]

• Luke Blower: [email protected]

Measurement & Valuation

• Eva Zabey: [email protected]

• Matt Watkins: [email protected]

• Katia Bonga: [email protected]

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