Using the evidenceCreating more productive workplaces.

Lots of people talk about employee engagement but what does it actually mean?Employers have always expected a lot from the people that they employ but in today’s society people expect a lot from their employers as well - they don’t just want a job.

Engagement is no longer something that is nice to do, it is something that employers cannot do without.

We are people productivity consultants - we align employee insights with your vision to increase engagement and drive productivity.

What do your people really think it is like to work for you and what do they think can be done differently?The data that surveys provide can be useful but very few companies actually use it.

Is a survey once a year really the best we can do?

You know that gap after a survey? We can fill that void!

There is a lot of research and theoryabout employee engagement in general.

But we want to talk to you about engaging your employees, what matters to them?

The vision & desired culture - What we want

to achieve

What the employees think... The evidence

base for action

Why

we

wan

t to

enga

ge

Achieve our vision, engage

employees & create

measurable outcomes

Leadership values & behaviours

- Create engaged leaders

Leadership values & behaviours

- Create engaged leaders

Driving how we do things around here

Employee engagement interventions

It’s Cyclical

It’s Cyclical

The vision & desired culture - What we want

to achieve

What the employees think... The evidence

base for action

Why

we

wan

t to

enga

ge

Achieve our vision, engage

employees & create

measurable outcomes

Leadership values & behaviours

- Create engaged leaders

Leadership values & behaviours

- Create engaged leaders

Driving how we do things around here

Employee engagement interventions

It’s Cyclical

It’s Cyclical

What do we do?We want to understand you?What is it that makes you want to engage more with your staff? Whether it is survey figures, retention or performance. It normally comes down to increasing productivity.

And know success looks like…Journeys are better when you know where you are going? You usually get there faster! We can help you to talk about where engagement leads to and what the vision for your company looks like.

But what about the people?We have the conversations that managers can’t have with your people about what they really think, what they are proud of and critically what they think can be done differently. Your people have so much to offer and so much experience we want to hear about it! They will enjoy the conversation!

We will tell you, what your staff think, why they think it and what they think can be done about it.

Our creative approach to focus groups combines innovative facilitation with the latest technology to give your staff an experience that they will love.

We even have the Collaborate platform that we can leave with you. It allows your people to always tell you what they think and tell you what is going on in your world.

How do your staff communicate? Have a good look…. usually on their phones or tablets. So as employers you really need to get onto those devices!

We need to manage the relationship with employees as effectively as we would do with any customer! That is why we created Collaborate, so we could really connect with employees and use the data to build a more productive workplace.

Designed with your branding!

People expect the best from apps and websites and Collaborate delivers just that – it is your intranet on your employees device, offering:

• Constant temperature checks with real time results as well the usual detailed results breakdowns you’d expect from a survey.

• Instant win competitions behind the surveys to encourage people to take them.

• All results can be accessed on line so there is no painful wait for survey results.

• We can host, risk assess and feedback anonymous reporting so that your people have the confidence to report wrong doing.

• Host an intranet that you can manage the content of completely

• A Photo feedback wall so that your people can provide feedback about anything and submit pictures.

• There is a social wall Suggestions Box to generate discussion and encourage creativity.

• You can provide rewards from a full shop – a selection of high street and experience gifts.

• Social wall recognition for staff to praise each other and recognise the effort that they put in.

• Long service recognition and reminders for managers so that those important anniversaries are never missed.

• Introduce well being competitions using ‘Fitbits’ to generate competition between teams and increase activity levels.

• The service can be branded specifically for you or even re-designed to meet your exact requirements with additional functionality.

There is nothing else like this on the market at the moment. It allows you to compare and use the data from all of these sources to understand what your employees really think.

It is also a great engagement tool in it’s own right!

And then?Well that depends! Once we know what is important to you and to your people we can help you create a better more effective working environment. One that helps you meet your goals and one that represents the sort of organisation that your staff want to be a part of and want to achieve their potential with.

How?It could be creating new working practices, it could be introducing innovative communication techniques or it could just be making recognition and praise normal in your organisation; we will take the evidence from your staff and create something just for you! Your business is different, your people are different, our solutions will be different.

But who does it?The people who can really make engagement work in your organisation are the leaders. We want to understand your leaders and their strengths and help you to give them the tools to achieve more. Our leadership development programs are designed to meet your needs entirely.

Why should we do this?Remember why you wanted to engage in the first place? Lets look at your performance as a business and consider engagement against it. If engagement works, your business works better and your staff have a great experience.

And then...It’s all about the culture. If your people feel that they have been listened to and see the change then they will just talk more. If you, as leaders see the performance improve and feel the difference you will listen again.

It works...

Don’t just take our word for it…PeopleCount worked closely with us to understand our objectives and design a focus group format that met our needs exactly. The delivery of nearly 30 sessions was incredibly professional, they made it very easy for us. Our staff at every level loved the experience that they had, all of the feedback that we had about the delivery and facilitators was very positive.

When PeopleCount reported on our focus groups it was really clear not only what our employees thought but also why they thought that and what they thought could be done about it. We left the focus groups with lots of suggestions from our employees that we were then able to work with PeopleCount to develop.

The feedback session that they ran with our Area Managers was really innovative and energetic and it empowered our employees to really make a difference in their area of responsibility.

The follow up project that PeopleCount have delivered for us has meant that we have been able to develop our work around employee engagement in key themed areas such as communication and leadership. Through various means they have helped us to ensure that our employees really know about and understand the work that we are doing. The strategy that they devised for us and the design and delivery of the project were first class.

I cannot recommend PeopleCount highly enough, we have been able to engage our teams from the evidence of their opinion. We will definitely be using PeopleCount again.

Aldi Store Operations 2015

Just a few other things…Independent Workplace InvestigationsFairness is always a big issue in the work place and it is even more of a sticking point around misconduct, complaint or performance issues. Our team of vastly experienced internal investigators can tackle the issue giving your staff the reassurance that the investigation is fair whilst removing a challenging role from your managers workload and giving you confidence in the information that you will receive.

Creativity DevelopmentPeople have great ideas right across your organisation, we want to bring the workplace creativity out of your staff. Our innovative Creative Consultants Programme will open your people up to having ideas in a completely new environment, giving them the tools and the self awareness to really make a difference.

Exit interviewsAs an independent company we are perfectly placed to help you understand why your staff have decided to leave. We can facilitate anything from an online survey, to a phone call or a face to face meeting depending on your needs.

EventsIf you like the idea of the way that Focus Groups could gather information for you but need a larger event, why not combine the two. We can help you to produce a larger scale event that allows you to really capture what your people think. Don’t worry though we will make it fun as well!

Focus Group PacksDo you want your managers to run your focus groups? If you think that you have the right people for the role we will provide a meeting plan, supply the equipment (including the technology), assist with reporting and ‘train the trainers’ to make it really easy for your staff.

We’d love to talk to you about your people, just

get in touch.info@peoplecount.org.uk