People spaces

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  • date post

    24-Apr-2015
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    Business

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Often overlook but of equal importance to project charters and good vision is the physical arrangement and environment of team spaces. This presentation explores the impact of good team space design.

Transcript of People spaces

  • 1. People Spaces Version 1.0
  • 2. PETER SCHEYEN CTO, Richard Ivey School of Business Formerly with Comcast, TVWorks, Liberate, Cableshare Experience includes Manager, Director Software Development, VP Engineering Small teams, large teams, distributed teams @pscheyen, +pscheyen, linkedin.com/in/peterscheyen
  • 3. What are People Spaces?
  • 4. PEOPLE SPACES: CONTEXT Team-based, knowledge and/or creative work Examples Design (product, graphical, written, etc) Creative works Discovery Research Engineering Software development
  • 5. What Makes A Team Effective?
  • 6. Workspaces
  • 7. People Spaces
  • 8. Factor #1: Collocation
  • 9. PEOPLE SPACES: COLLOCATION Principle: Whole Team sits together Shown to impact Team Identity Trust Communication Effectiveness Camaraderie Collaboration Participation Productivity Who is the Whole Team?
  • 10. PEOPLE SPACES: COLLOCATION
  • 11. PEOPLE SPACES: COLLOCATION Collocation has a major impact on style, quality and modes of communication Structured communication (planned meetings) Ad hoc but intentional conversations Osmotic and serendipitous
  • 12. Factor #2: Layout
  • 13. PEOPLE SPACES: LAYOUT Collocated teams can be arranged in different congurations Physical layout must support principle of Whole Team Support communication in all forms Options to consider The War Room (aka Team Room, Bullpen) Team Clusters Caves and Commons
  • 14. Version 1.0
  • 15. Version 1.0
  • 16. PEOPLE SPACES: LAYOUT Other Considerations Noise (Drafts) Peripheral Vision Congurability Scents Density Storage Viruses Stewardship
  • 17. Factor #3: Information Radiators
  • 18. PEOPLE SPACES: INFORMATION RADIATORS Transparency is a pervasive form of communication Transparency breeds trust Keeps most important team issues, tasks, risks top-of-mind Some examples Information radiators Task boards, kanban boards and pull systems Visual indicators like charts, glow balls, trafc lights, etc.
  • 19. Factor #4: Ergonomics
  • 20. PEOPLE SPACES: ERGONOMICS Principle: Adjust workspace to meet the physical needs and work patterns of the individual Factors Chair height - legs, knees, hips, back, feet Desk height - shoulder, elbow, wrist Monitor height - neck, back Reduction in time off due to illness Positive correlation between proper ergonomic conguration and increased productivity and decreased absenteeism
  • 21. Factor #5: Environment
  • 22. PEOPLE SPACES: ENVIRONMENT Positive correlation between workplace environment and increased productivity and decreased absenteeism Natural light Good air circulation Living plants Natural materials Colour Convenience Art Personalization
  • 23. Version 1.0
  • 24. Factor #6: Distributed Teams
  • 25. PEOPLE SPACES: DISTRIBUTED TEAMS
  • 26. PEOPLE SPACES: DISTRIBUTED TEAMS Evidence consistently indicates in-person teams outperform distributed teams Good Reasons for distributing teams Acquisitions Geographic Localization Poor Reasons for distributing teams Offshoring Work from home
  • 27. PEOPLE SPACES: DISTRIBUTED TEAMS Evidence consistently indicates in-person teams outperform distributed teams Good Reasons for distributing teams Acquisitions Geographic Localization Poor Reasons for distributing teams Offshoring Work from home BUT... most of us cant control whether our teams are distributed
  • 28. PEOPLE SPACES: DISTRIBUTED TEAMS Go all in (not half-way) Maintain Whole Team principles Think Collocation Communication is the biggest challenge and opportunity Avoid site-specic teams Kick off the project face-to-face Adapt processes and practices for the common good All sites participate equally in team practices and processes Common documentation repository In-house social media tools (e.g. Yammer)
  • 29. PEOPLE SPACES: DISTRIBUTED TEAMS Layout Leverage internet video to extend the ofce into other sites Cameras / monitors in each team common area
  • 30. PEOPLE SPACES: DISTRIBUTED TEAMS Information Radiators Favour electronic radiators over paper Interactive whiteboards
  • 31. PEOPLE SPACES: DISTRIBUTED TEAMS Environment Favour meeting times that take into account timezones (share the pain) If not possible, use team proxies
  • 32. Where Do I Start?
  • 33. UNDERSTAND YOUR CONTEXT Understand your culture today and what you want it to be Include the Whole Team in the discussion Brainstorm furiously Make budgetary limits and rollout part of the challenge for the team Doesnt always have budget impact -- some teams just need permission Address management concerns through bi-directional transparency Identify early wins
  • 34. YOU ARE NEVER DONE Live with a change before making your next change. Retrospect with and listen to the team. Make workspace considerations part of your pre-project conversations Raise awareness that these issues are important to our success
  • 35.