People Management – Be Bold! Ian Smith Manager – Human Resources La Trobe University Library...
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Transcript of People Management – Be Bold! Ian Smith Manager – Human Resources La Trobe University Library...
People Management – Be Bold!
Ian Smith
Manager – Human Resources
La Trobe University Library
Australia
Ian Smith
Steve O’Connor – Shanghai International Library Forum 2006
• Be global in outlook.
• Be flexible.
• Be confident in the face of uncertainty.
• Keep open minds.
• Think heretical thoughts!
Ian Smith
Bold leadership & management
Jack Welch
• Focus: people and culture.
• Major organisational culture change.
• Praised & criticised.
Ian Smith
Bold leadership & management
Steve O’Connor
• Be flexible.
• Be confident.
• Have open minds.
• Think heretical thoughts.
Ian Smith
Bold people management
• Selection and recruitment.
• Performance management.
• Human resource development.
• Organisational change.
Ian Smith
Managing selection and recruitment
• Take time & care.• Identify what is required – define the role.• Search widely – move outside traditional
boundaries.• Consider key perspectives.• Bring in expertise.• Learn from mistakes.• Be thorough - don’t be hasty!
Ian Smith
Managing performance
• Take performance management seriously.• Keep it simple (but not simplistic).• Ensure two way process.• Look for multiple perspectives.• Recognise & reward.• Call poor performance to account.• Develop PM skills & bring in expertise.• Deal with hard cases first!
Ian Smith
Human resource development
• Imperative – not optional.• Develop individuals, teams, organisations.• Think broadly – push boundaries.• Involve people: identifying needs,
providing training. • Bring in expertise when needed.• Evaluate & measure.• Build learning organisations.
Ian Smith
Managing change
• Ensure change readiness & plan for change.
• Lead change.
• Manage and support change.
• Communicate effectively.
• Recognise and respond to resistance.
• Persevere – follow through, evaluate, learn.
Ian Smith
People - the key factor
• Change happens when people make it happen.
• Except in exceptional circumstances change cannot be simply imposed.
• The people element – key to success or the biggest hurdle.
People Management – Be Bold!
Ian SmithManager – Human Resources
La Trobe University Library Australia