PEOPLE-CENTERED DESIGN RESEARCH Tools for innovating ...€¦ · “People are not passive...

Tools for innovating design education curriculum

P E O P L E - C E N T E R E D D E S I G N R E S E A R C H

Terri Wada Indiana University

Herron School of Art & Design

President & Cofounder

Collabo Creative LLC

Pamela Napier Indiana University

Herron School of Art & Design

VP of Operations & Cofounder


Brian Crain Partner & Design Strategist


“People are not passive consumers of design, they are active designers of their

own world—and always have been.”JANE FULTON SURI—IDEO

AIGA Design Conference | Oct. 17-19, 2016 | Las Vegas, Nevada | J. Brian Crain, Pamela Napier & Terri Wada | “People-Centered Design Research: Tools for Innovating Design Education Curriculum” | www.collabocreative.com | [email protected]


Inclusive Mindset

Design Thinking

Participatory Design Research

What is people-centered design?People-Centered Design is an approach to designing that enables and empowers people to design

Communicatetheir experience

Createmeaningful impact

Frame root/core problems


Sensecurrent conditions

Understandbehaviors & experiences

Frameinsights & challenges

Ideatepossible solutions

Iteratetest & refine

Implementfinal production


Say? Do?

Make?MODE OF INQUIRY

MODE OF ENGAGEMENT

Participatory Design Research empowers people to externalize and express information about their pains, desires, and experiences.


divergent thinking

Exploratorywhat exists

Evaluativeshaping decisions

Envisioningwhat could be

convergent thinking

Ethnographic Observation, Interviews, Participatory Session + Cultural Probes

Brainstorming, Group Sketching, Today/

Tomorrow Diagrams, Rapid Prototyping

Voting, Criteria Matrix, Think Aloud Testing,

Critiques

Sensemakingshaping understanding

MODE OF INQUIRY

Affinity Diagramming, Flow Analysis, Insight Sorting,

Context Mapping


MODE OF ENGAGEMENT

User as

Participant

Researcher

Not PresentResearcher

Present

User as

Subject

“We are on a journey toward a future being made from the dreams of

everyday people.”ELIZABETH SANDERS — GENERATIVE TOOLS FOR CODESIGNING



Inclusive Mindsetan established set of attitudes or values

Traits & Skillsspecific characteristics &

technical abilities

Research Methodslogic or procedure for

collecting data

How we teach Participatory Design Research


Inclusive Mindset

People are experts of their own experiences

—

All people have the ability to design

—

Design with people not for people

—

CORE BELIEFS


Traits & Skills

TRAITS

SKILLS

CreativeCuriosity

?

Empathy Facilitation Communication


Crash Course in People-Centered Design (adapted from Stanford d.school)

Course Activities


Readings & Visual Reflection (read & experience, reflect & visualize)

Course Activities


Course ActivitiesMethods Practice(exploratory, envisioning, sensemaking, evaluative)

Brainstorm Session Solution Modeling Affinity Diagramming


Course ActivitiesGroup Project(process phase deliverables)

Context MapFinal Solution & Case Study

Experience Map

Challenge Map &

Findings Presentation

Solution Model

Solution Prototype

SO

LU

TIO

N IM

PLE

MEN

TATIO

N PROBLEM FO

RM

ULA

TIO

N

SOLUTION DEVELOPMENT

IMPL

EMENT

ITERATE

IDEATE FRAM

E

UNDERSTAND

SENSE

METHOD PLANNING TEMPLATE

METHOD SHEET © 2016 Collabo Creative

Supplies

(to take)Tools

(to make)Activities/Prompts

MODE OF ENGAGEMENT

Student Name: © 2015 Collabo Creative LLC. All rights reserved

SESSION

OBJECTIVE(S)

METHOD(S)

TIME PEOPLEENVIRONMENT

SUPPLIES(to take)

TOOLS(to make)

(method name / mode of inquiry / mode of engagement / activity)

METHOD PLANNING TEMPLATE

mode of inquiry

Objective

People Time Environment

Exploratory | Envisioning | Sensemaking | Evaluative

Method Name:

METHOD SHEET © 2016 Collabo Creative

Supplies

(to take)Tools

(to make)Activities/Prompts

MODE OF ENGAGEMENT

Student Name:


Course ToolsPlanning Templates(Method Planning & Facilitation Planning)


Course ToolsIn-action Reflection Templates(Blog & Boxnote)


Research Facilitation

UNDERGRADUATE GRADUATE

Research Method Execution

Research Methodology Development

Design Facilitation

A proposal for structuring a People-Centered Design program


2016 AIGA Design Faculty Research GrantDesigning a Theoretical Foundation for People-Centered Design Research

MAY

DISSEMINATEFINDINGS

2016

2017

2018

JAN

JAN

SEPT

SEPT

MAY

MAY

JUNE

FEB

FEB

OCT

OCT

JUNE

JULY

MAR

MAR

NOV

NOV

JULY

AUG

APR

APR

DEC

DEC

AUG

DEPLOY REVISED CURRICULUM TOOLS (V.2)

EXTERNAL TESTING (V.2 ALPHA) EXTERNAL TESTING (V.2 BETA)

*


Want to get in on the action? Be a Design Educator Participant in our research! Would you like to try out our curriculum materials for integrating people-centered design and participatory design research into your next visual design course?

GRAB A POST-IT

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PEOPLE-CENTERED DESIGN RESEARCH Tools for innovating ...€¦ · “People are not passive...

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